DICKSON MPAFYA
Lusaka
Summary
Dynamic Sales Manager with a proven track record at Infinix Mobile, excelling in financial analysis and team building. Successfully developed and implemented strategies that increased market share and profitability. Adept at training and mentoring sales personnel, fostering a high-performance culture that drives results and enhances customer satisfaction.
Overview
10
10
years of professional experience
Work History
Sales Manager
Infinix Mobile
Lusaka, Zambia
03.2018 - Current
- Collaborated with marketing team to create promotional materials for target customers.
- Created and presented monthly reports to management on sales performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Identified and developed new markets for products or services.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Developed and implemented sales strategies to increase market share.
- Participated in negotiations with vendors regarding product purchases or contracts.
Sales Representative
Incredible Digital Connection
06.2016 - Current
- Perform miscellaneous related duties as assigned.
- In charge of monthly stock taking.
- In charge of day to day sales
- Able to monitor the fast moving stock
- Experience in managing a department
- Developed an ability to advertise new products
Supervisor of the Sales Team
Yalelo Fresh Zambian Fish
02.2015 - 02.2016
- In charge of deliveries
- In charge of marketing in order to attract new customers
- Supervising the day to day sales
- Handling the day to day stock taking
- Able to work under pressure to meet the day to day expectations of the customer
- Developed the skills of finding and bringing new customers to the company
- Gained experience in adapting to new places and gaining customers trust
Education
Diploma - Accountancy
Evelyn hone college
06.2025
Grade 12 certificate -
KAMWALA SECONDARY SCHOOL
01.2014
Grade 9 certificate -
Harry Mwanga Nkumbula primary school
01.2011
Grade 7 certificate -
Kasamba Basic School
Skills
- Financial analysis
- Payroll administration
- Microsoft Excel
- Customer service
- Team building
- Employee training
- Trend analysis
- Sales expertise
References
- Mr Muzumi Atis, Retail manager, Incredible digital connection, +260 955 495 327
- Mr Wapalwena Vincent, Operations manager, Incredible digital connection, +260 962 568 377
Languages
English[fluent]
Tribe
Bemba
Personal Information
- NRC Number: 389788/10/1
- Nationality: Zambia
- Religion: Christian
Timeline
Sales Manager
Infinix Mobile
03.2018 - Current
Sales Representative
Incredible Digital Connection
06.2016 - Current
Supervisor of the Sales Team
Yalelo Fresh Zambian Fish
02.2015 - 02.2016
Diploma - Accountancy
Evelyn hone college
Grade 12 certificate -
KAMWALA SECONDARY SCHOOL
Grade 9 certificate -
Harry Mwanga Nkumbula primary school
Grade 7 certificate -
Kasamba Basic School
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