Dickson mwamba
Ndola
Summary
Dynamic Stores Clerk with a proven track record at Njele Country Park, excelling in customer service and inventory control. Enhanced shopping experiences through effective product displays and efficient POS operations. Recognized for reliability and fostering customer loyalty, while maintaining a clean and inviting store environment.
Overview
7
7
years of professional experience
Work History
Stores Clerk
Njele Country Park
12.2018 - Current
- Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
- Organized merchandise displays to maintain store aesthetics and improve accessibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained inventory levels through regular stock checks and timely restocking of shelves.
- Collaborated with team members to create promotional displays, increasing customer engagement.
- Resolved customer complaints effectively, fostering loyalty and satisfaction among patrons.
- Implemented cleanliness standards throughout the store, contributing to a welcoming environment.
- Assisted customers by answering questions and fulfilling requests.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Stores And Warehousing
Southgatech Institute
ChomaSkills
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Stock replenishment
- Store maintenance
- Storage organization
- Team management
- Picking and processing
- Inventory control
- Cash handling accuracy
- Inventory tracking
- Order picking and processing
- Theft prevention
- Shipping and packaging
- Product identification
- POS system operation
- Point-of-sale system
- Cleaning and sanitizing
Languages
English
Intermediate (B1)
Timeline
Stores Clerk
Njele Country Park
12.2018 - Current
No Degree - Stores And Warehousing
Southgatech Institute