Dickson Njovu
Lusaka
Summary
Dynamic and dedicated professional seeking to leverage expertise in a forward-thinking organization that values hard work and innovation. Committed to continuous improvement and growth, with a strong ability to tackle challenges and assume responsibilities that drive success. Eager to contribute skills and knowledge in a collaborative environment that fosters professional development and recognizes individual contributions. Passionate about making a meaningful impact while advancing organizational goals.
Overview
15
15
years of professional experience
Work History
TRANSPORT AND OPERATIONS MANAGER
AM MOTORS LIMITED
Lusaka, Zambia
08.2025 - Current
- Achieved operational efficiency by optimizing route scheduling for a fleet of over 100 heavy-duty vehicles.
- Reduced downtime through effective implementation of vehicle maintenance programs based on preventive maintenance protocols.
- Enhanced driver compliance with traffic regulations and company policies through rigorous monitoring using digital tracking and performance analytics.
- Promoted workforce readiness by conducting pre-operational alcohol screenings and coordinating medical fitness assessments.
- Delivered comprehensive monthly performance reports that analyzed fuel consumption, maintenance costs, and operational productivity.
- Created strategic logistics networks that effectively aligned transportation resources with production demands and delivery timelines.
Fleet Manager
INARA/KEYSIM LOGISTICS INTERNATIONAL
Lusaka, Zambia
09.2024 - 07.2025
- Managed fleet operations to ensure timely delivery and optimal vehicle utilization.
- Developed and implemented maintenance schedules for vehicle reliability and safety compliance.
- Analyzed transportation data to identify cost-saving opportunities and enhance efficiency.
- Led cross-functional teams in optimizing route planning and reducing operational delays.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Maintained accurate driver information for delivery scheduling.
Fleet Coordinator
Sarazi logistics(Transcargo)
03.2023 - 08.2024
- Preparation of tracking reports, accident reports and other reports required internally or externally
- Ensuring trucks load, clear borders, keep moving, unload and clear the port efficiently
- Documentation and pre-alerts to clearing agents
- Preparations of fuel orders and delivery notes
- Uploading drivers per diems, road tolls and other trip related expenses to Inter Africa(Korridor)
- Coaching drivers for continual improvement through proper communication and guidance
- Management of loading and offloading trucks
- Briefing of truck status in meetings
- Hold and document trip brief and de-briefs.
Driver Manager
ALISTAIR LOGISTICZ ZAMBA
01.2022 - 02.2023
- Achieved high driver satisfaction by fostering strong relationships. Enhanced team communication, leading to improved performance. Resolved personal and performance issues swiftly, contributing to a positive work environment.
- Facilitated time management training sessions for drivers while preparing comprehensive leave schedules.
- Achieved high-quality performance standards by holding drivers accountable. Resolved non-performance issues promptly, leading to improved driver management relations. Enhanced escalation processes, resulting in quicker resolutions of performance concerns.
- Analyzed and reported on monthly driver performance rankings to highlight and celebrate exemplary performance.
- Coordinated and monitored driver performance in alignment with contractual commitments.
- Achieved compliance with company policies and procedures through diligent management of employment contracts and balance agreements for drivers. Enhanced operational efficiency by clarifying conditions for team members.
- Achieved effective communication between drivers and support staff, leading to timely problem resolution. Fostered collaboration across departments to enhance overall operational effectiveness.
- Developed and executed programs aimed at retaining and advancing quality driving professionals within the organization.
- Collaborated with supervisors to track daily duty completion and provide targeted support for benched drivers and those under probation.
- Achieved timely updates of driver dashboard, ensuring accurate tracking of unassigned drivers. Delivered comprehensive trip completion reports to workshop hours and operations department, facilitating informed decision-making. Communicated driver status upon return from trips, contributing to improved operational workflow.
- Achieved compliance with disciplinary leave protocols, enhancing workplace integrity. Improved communication strategies between management and employees during disciplinary processes. Strengthened adherence to organizational policies, fostering a respectful work environment.
- Conducted thorough reviews of drivers' qualifications and interviewed candidates to maintain company standards.
- Achieved improved driver performance by analyzing KPI reports and debriefing scores. Identified root causes of failed KPIs through thorough investigations. Facilitated collaboration among HR, training, workshop, load master, admin, and fleet manager to implement effective solutions.
- Conducted daily toolbox discussions with drivers to promote safety protocols and best practices.
Operations Manager
AM Motors Ltd
10.2014 - 12.2022
- Managed trip dispatching and allocation for truck operations.
- Facilitated coordination and communication with clients regarding load availability.
- Achieved enhanced fleet visibility through the implementation of innovative vehicle tracking systems. Improved operational efficiency by optimizing routes based on real-time data analysis. Delivered significant cost savings by streamlining vehicle management processes.
- Analyzed driver vehicle performance data to identify areas for improvement and ensure safety compliance.
- Conducted regular audits of vehicle documentation to maintain compliance with road tax and insurance requirements.
- Monitored driver activities to ensure compliance with established company regulations.
- Assessed road anomalies and executed timely remedial actions to ensure safety and accessibility.
- Developed and delivered comprehensive daily management reports to enhance operational oversight.
- Applied Lean Six Sigma techniques to identify inefficiencies and drive continuous improvement initiatives.
- Developed strategies to attract and secure new clients, contributing to overall business expansion efforts.
National control room and rapid response coordinator
Armaguard Security Limited
01.2011 - 12.2014
- Oversaw response coordination and mobilization activities to ensure swift action during alarm activations.
- Achieved streamlined control room operations through effective management of rapid response teams. Enhanced incident response capabilities by optimizing staff coordination and communication. Drove improvements in operational readiness and team effectiveness.
- Analyzed market trends and developed targeted strategies to expand market share and increase sales volume for alarms, CCTV, and access control product lines.
- Utilized expertise in IDS and Paradox alarm hardware to ensure optimal security configurations.
- Executed monitoring and management of Oryx Tele Eye and intelligent CCTV alarm systems to ensure effective surveillance operations.
Education
Diploma in Transport Management -
ALISONUK
09.2022
Diploma in Business Management -
ALISON(UK)
08.2022
Attendance certificate in health and safety leadership -
Risk residual Management
08.2022
Attendance certificates -
Chilanga premier College
12.2021
Professional competence certificate in Logistics and Transport(ZCILT) -
Zambia chartered institute of transport of Logistics and transport
09.2017
Skills
- Skilled in Microsoft Office applications
- Knowledgeable about multiple GPS platforms
- Knowledgeable in SAP Business One functionalities
Languages
Nyanja
First Language
English
Intermediate (B1)
B1
Bemba
Elementary (A2)
A2
Timeline
TRANSPORT AND OPERATIONS MANAGER
AM MOTORS LIMITED
08.2025 - Current
Fleet Manager
INARA/KEYSIM LOGISTICS INTERNATIONAL
09.2024 - 07.2025
Fleet Coordinator
Sarazi logistics(Transcargo)
03.2023 - 08.2024
Driver Manager
ALISTAIR LOGISTICZ ZAMBA
01.2022 - 02.2023
Operations Manager
AM Motors Ltd
10.2014 - 12.2022
National control room and rapid response coordinator
Armaguard Security Limited
01.2011 - 12.2014
Diploma in Business Management -
ALISON(UK)
Attendance certificate in health and safety leadership -
Risk residual Management
Attendance certificates -
Chilanga premier College
Professional competence certificate in Logistics and Transport(ZCILT) -
Zambia chartered institute of transport of Logistics and transport
Diploma in Transport Management -
ALISONUK
References
- Peter Kazenzi,Head Fleet and Tracking Manager, Sarazi logistics, 0978285116
- Blessings Chimankaya,Human Resources Mangaer,Reddy Farms Logistics and Transport 0975448839
- Benson Kabaso, Safety and Administration Manager, AM Motors Limited, 0978278384
Hobbies and Interests
- Reading novels
- Watching soccer
- Travelling