Dieter Schroeder

• Completed 1 to 5 module Spur Corp qualifications
• Completed all training of Panarottis QSR and dining versions
• Versatile in all forms of staff/employee training
• Attention to customer experience and satisfaction
• GP and financial review
• Oversee of operations of 3 well known franchised brands and 1 company brand. Spur, Nandos and Panarottis
• Experience in project management of opening and revamped stores.
• Key functions include, but not limited to, Financials, marketing, strategic planning of all brands under the region as well as insight to monthly cash flow and financial meetings
• Supervising of Ops support team, store managers, staff, and waiters (The region comprises of 300+ employees
• Oversaw facility maintenance and allocated needed resources to meet standards.
• Upholding franchise standards and regulations
• From 2020 to present i have guided the regions growth. 23%(2019/2020) 151%(2020/2021) 2.5%(2021/2022) and back to 31%(2022/2023)
• Marketing planning, implementation and community interaction
• Dealing with suppliers and pricing negotiations
• Designed and implemented training to further develop staff based on business goals.
• Investigate issues that affecting group operations, prepared reports and drive solutions
• Established clear budgets and cost controls strategies to meet objectives.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Oversee facility maintenance and allocated needed resources to meet standards.

Reference contact persons

• Sachin Damle - +260972824251 - operations
• Kerry Thornton-Dip - Nandos SA head office - +27829289217
• Estelle Radley - Spur Group Operations Manager - Africa +27 074 952 3896

Primary job function

• Handling of orders, keeping within budgets
• Increased turnovers and profitability drastically while in charge of these stores
• Supervising of support staff, management teams of 150 employees
• Food cost (GP) and budgets monitoring and implementation
• Weekly/monthly financial meetings
• Front and back of house management development, training and guidance
• Developed marketing plans to support department strategies.
• Contact Persons reference
• Estelle Radley - Spur Operations manager - Africa
• Sean Rowe - +233 59 382 8430, Retail Food Company (RFC) ZAMBIA previous COO of the company.

Primary job function

• Handling of orders, keeping within budgets
• Stocktaking and controls
• Supervising of all staff related issues
• Food cost and budgets
• Weekly Financial meetings
• Front and back of house management training
• Marketing implementation
• I was also promoted to be in charge of 4 Engen Quickshops in the company's retail footprint and increase revenue by 28%
• Promoted to Regional Manager Copperbelt
• Led branding strategy development for new products and launches to reflect overarching principles.

Primary job function

• Handling of orders, keeping within budgets
• Stocktaking and controls
• Developed, recommended and implemented strategies to improve employee work quality and speed.
• Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
• Front and back of house management
• Training and development of all staff, waiters and management
• Handling of labour issues with unions and in store
• Dealing with suppliers and advertising
• Landlord negotiations
• High level of community involvement, sponsorships etc.

Contact Person

• Werner Nolan +27 72 433 7570
• Reason for Leaving
• Sold business and Moved to Zambia to open Panarottis Woodfired - Lusaka

• Increased revenue by 300% to a very successful business from 250k to over 1m monthly sales
• Extreme community involvement was the drive and success of this business
• Handling of labour issues with unions and in store
• Dealing with suppliers and advertising
• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
• Managed and motivated high-performing teams for successful KPI attainment.
• Reduced costs and improved operations by analyzing processes and customer feedback.
• Strategically scheduled and managed 70+ staff members, maintaining high-performing business operations.
• Rudolph Montgomery - +27 83 642 0175