Donata Izabayo

. Managed all paper work including Data entry, book keeping issuing of invoices and receipts.

.handles all stock evaluations , this included purchase and sales.

.customer service , responding to all queries and inquiries by clients .

. administrative assistant, kept track of all dates for meeting and other events , was the bridge between the business and the owner as well the clients , mafe follow ups with sellers.

• Managed sales team to achieve monthly sales targets and customer satisfaction.
• Developed and implemented sales strategies to attract new clients and retain existing ones.
• Conducted market research to identify trends and customer preferences in retail sector.
• Trained and mentored staff on product knowledge and effective sales techniques.
• Collaborated with marketing team to create promotional materials for new products.
• Analyzed sales data to improve forecasting and inventory management processes.
• Established strong relationships with key clients to enhance loyalty and repeat business.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• Enhanced sales volume through skilled support to both new and inactive customers.
• Supported sales team members to drive growth and development.
• Resolved customer complaints regarding sales and service.
• Assisted senior management in developing long-term strategic goals for the company's growth.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Participated in negotiations with vendors regarding product purchases or contracts.
• Developed pricing strategies that would maximize profits while still remaining competitive in the market.
• Maintained accurate records of all transactions between customers and company representatives.
• Analyzed customer data to identify trends, preferences, and opportunities for growth.
• Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
• Provided technical support for customers when needed, answering questions about product features and capabilities.
• Managed daily operations of sales department, including supervision of staff members.