Doris Kabaso
Ndola
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Direct Sales Agent
Investrust Bank Plc
2015.01 - 2016.01
- Successfully promoted and sold various banking products and services to prospective clients.
- Facilitated the account opening process for new customers, ensuring all necessary documentation and compliance requirements were met.
- Issued ATM cards to customers and guided card usage, security features, and PIN setup.
- Processed withdraw and deposit transactions accurately and efficiently, adhering to bank policies and procedures.
- Built and maintained strong relationships with clients to understand their financial needs and provide tailored solutions.
- Conducted thorough financial assessments and provided expert advice to clients on banking products such as savings accounts, credit cards, loans, and investment options.
Education
Grade 12 Certificate
Masala High School
Ndola12.2013
Skills
- Excellent communication and interpersonal skills
- Strong sales and negotiation abilities
- Detail-oriented with strong organizational skills
- Ability to work effectively both independently and as part of a team
- Cash Handling
- Sales Reporting
- Report Writing
REFERENCES
Available on request
Timeline
Direct Sales Agent
Investrust Bank Plc
2015.01 - 2016.01
Grade 12 Certificate
Masala High School
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