Summary
Overview
Work History
Education
Skills
References
Languages
Personal Information
Timeline
Generic
Doris Kanyinji

Doris Kanyinji

Lusaka

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Orderly and committed, offering resilience to handle the challenges of fast-paced environments.

Good multitasking abilities. Motivated professional with several years of experience.

Successful in coordinating and executing meetings and special events. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency.

Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.

Overview

15
15
years of professional experience

Work History

Administrative Officer

Lusaka Telecom Solutions
Lusaka
10.2023 - Current
  • Assisted in compiling monthly expense reports.
  • Planned staff and training meetings and scheduled conference rooms.
  • Monitored office inventory to maintain supply levels.
  • Scheduled service and changed and ordered toner to keep printers and copiers functioning.
  • Provided assistance with special projects as assigned by management team members.
  • Compiled daily activity logs and updated records with pertinent information on a regular basis.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Assisted with set up for social events and food deliveries.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.
  • Coordinated support to facilitate general office operations.
  • Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Processed invoices and payments.
  • Ensured compliance with all organizational policies and procedures relating to administrative operations.
  • Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
  • Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Maintained positive working relationship with fellow staff and management.
  • Reserved and managed meeting room availability.
  • Participated in credit and collections activities.
  • Stocked inventory and ordered office and kitchen supplies.
  • Reviewed and approved vendor invoices.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed routine maintenance and repair of office machinery, and building maintenance.
  • Directed and oversaw office personnel activities.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Managing company tenants and collecting rentals.

Administrative Officer / Data Entry

S & M Car Doctors Limited
Lusaka
11.2015 - 09.2023
  • - Clerical duties such as electronic filing, preparing the wage bill, preparing monthly and annual returns for the Zambia Revenue Authority, NAPSA preparations, carrying out inventory for incoming vehicles, paying utility bills, writing quotations and invoices, and also making payments for goods purchased.
  • Compile statistical information, such as statements of accounts, for weekly, monthly, and yearly reports.
  • - Monitor and evaluate company performance using data captured.
  • - Correcting, reviewing data, and ensuring that accurate data for debtors is saved and presented to management.
  • Developed new filing systems to improve accuracy of document retrieval processes.
  • Assisted in compiling monthly expense reports.
  • Planned staff and training meetings and scheduled conference rooms.
  • Monitored office inventory to maintain supply levels.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Developed administrative team to support corporate growth and objectives.
  • Developed and implemented administrative procedures to improve operational efficiency.
  • Scheduled service and changed and ordered toner to keep printers and copiers functioning.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Encouraged and improved cross-department internal communication.
  • Provided assistance with special projects as assigned by management team members.
  • Compiled daily activity logs and updated records with pertinent information on a regular basis.
  • Coordinated and scheduled meetings, and technical setup, for seamless execution.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Assisted with set up for social events and food deliveries.
  • Compiled data for statistical analysis and reporting purposes.
  • Coordinated support to facilitate general office operations.
  • Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Processed invoices and payments
  • Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
  • Directed and oversaw office personnel activities.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
  • Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Reserved and managed meeting room availability.
  • Participated in credit and collections activities.
  • Stocked inventory and ordered office and kitchen supplies.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed routine maintenance and repair work for company machinery, property, and the building. Property management.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Administrative Assistant

Wanzemo Auto
Luanshya
01.2010 - 01.2014
  • Receiving customers, writing quotations and invoices and receipts to customers, submitting ZRA returns, NAPSA returns, wage bill preparation, Record keeping for both electronic and hard copies, backing up data, checking emails and post mails, update debtors listing and statement of accounts, and monitor vehicle entry and exit at the front desk, writing of inventory register for incoming vehicles and perform any other relevant duties as assigned by the director and the manager.

Education

Certificate of Participation

WOMEN IN TECHNOLOGY NETWORK
Lusaka
02-2025

Certificate of Training (Implementation and Internal Audit Course) - P

ZAMBIA BUREAU OF STANDARDS (ZABS)
Lusaka
05-2024

Certificate - Records And Information Management

HIGH IMPACT INSTITUTE ACADEMY
Ndola Copperbelt Province Zambia
03-2022

Certificate - Records and Information Management, Business Management, Occupational Health and Safety, Transport and Logistics, Psychosocial Counselling, HIV & AIDS Management

HIGH IMPACT INSTITUTE ACADEMY

Diploma - Information and Communications Technology

INSTITUTE OF CHARTERED PROFESSIONALS- UK
Off Mumbwa Road (Former Lusaka West School)
12-2021

Certificate - Computer Applications

LUANSHYA SKILLS TRAINING INSTITUTE
Luanshya
01-2009

Grade 12 Certificate -

LUANSHYA GIRLS SECONDARY SCHOOL
Luanshya
11-2004

Skills

  • Superior communicative skills
  • Flexible
  • Strong analytical skills
  • Problem-solving skills
  • Monitoring and evaluation of company performance
  • Electronic record-keeping
  • Advanced Excel
  • Experience in Google Sheets
  • Excellent attention to detail
  • Multitasking
  • Ability to work under pressure
  • Team worker
  • Advanced proficiency in operating systems
  • Computer applications
  • Installation of computer software programs
  • Microsoft Office
  • Creating a backup
  • Data management
  • Computer networking
  • Records management
  • Microsoft Excel
  • Inventory management
  • Office administration
  • Database entry
  • Internal Audit

References

  • Davies Makama, S&M Car Doctors Limited, Lusaka, Lusaka, 0966739725
  • Dr. Joseph Mukosha, High Impact Institute Academy, Ndola, Copperbelt, 0776 314575
  • Prof. Maxon Muvwanga, Institute of Chartered Professionals - UK (Representative in Zambia), Lusaka, Lusaka, 0977 729141

Languages

  • English
  • Lamba
  • Bemba
  • Tumbuka
  • Nyanja
  • Tonga

Personal Information

  • Date of Birth: 07/25/85
  • Gender: Female
  • Nationality: Zambian

Timeline

Administrative Officer

Lusaka Telecom Solutions
10.2023 - Current

Administrative Officer / Data Entry

S & M Car Doctors Limited
11.2015 - 09.2023

Administrative Assistant

Wanzemo Auto
01.2010 - 01.2014

Certificate of Participation

WOMEN IN TECHNOLOGY NETWORK

Certificate of Training (Implementation and Internal Audit Course) - P

ZAMBIA BUREAU OF STANDARDS (ZABS)

Certificate - Records And Information Management

HIGH IMPACT INSTITUTE ACADEMY

Certificate - Records and Information Management, Business Management, Occupational Health and Safety, Transport and Logistics, Psychosocial Counselling, HIV & AIDS Management

HIGH IMPACT INSTITUTE ACADEMY

Diploma - Information and Communications Technology

INSTITUTE OF CHARTERED PROFESSIONALS- UK

Certificate - Computer Applications

LUANSHYA SKILLS TRAINING INSTITUTE

Grade 12 Certificate -

LUANSHYA GIRLS SECONDARY SCHOOL

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