DOUGLAS CHOLA MWAPE
Lusaka
Summary
Dynamic Finance professional with extensive experience in Finance lending, Construction and contracting, as well as hospitality, excelling in debt management and reconciliation. Proven track record of enhancing cash flow and reducing outstanding debts, leveraging expertise in QuickBooks, Sage, and Hotel management systems with strong analytical skills. Recognized for improving operational efficiency and maintaining high standards in financial reporting, and getting awarded for the same in the process
Overview
8
8
years of professional experience
Work History
Credit Controller
Neelkanth Sarovar Premiere
Lusaka
06.2024 - Current
- Monitor the AR ledger on a daily basis. If any discrepancies are found, then corrective measures should be taken after coordinating with the PMS vendor.
- Review the Guest Ledger High Balance report daily and report discrepancies, ensuring that check-in and check-out procedures are followed.
- Follow up on all overdue accounts and send to debt collectors, as required.
- Preventing Revenue leakages by making sure all business is invoiced and payment is received.
- Maintain clean accounts by reconciling and ensuring all payments are allocated against the correct invoices. This includes maintaining the same balances with customers in their books by sharing all invoices and settling any overdue amounts.
- Responsible for coming up with payment plans for debtors thereby ensuring the inflow of cash is timely to maintain a good liquid to meet hotel financial obligations as and when they fall due.
- Preparation of all reports on revenue leakages, invoicing and payment inflows.
- Work together with the sales department on sales collections.
- Monitoring: Daily review of the Accounts Receivable ledger and our incoming payments.
- Check and verify that all open Paymaster accounts were justified and should comply with company's policy and procedure.
- Ensure that all credit applications properly documented approved by the management and are based on hotel's policy and procedure.
- Reserve for doubtful accounts is maintained in accordance with company policy and the bad debt reserve report is in agreement with the G/L.
- Supervise Cashiers regarding accurate and timely billing, processing of credit card inquiries and charge backs, processing of advance deposits and advance deposit refunds.
Revenue Accountant
Drake and Gorham
Lusaka
07.2023 - 06.2024
- Constantly update tracking sheets for revenue.
- Balance bank and company accounts by doing monthly bank reconciliations.
- Collect financial records and reports of various departments for drafting reports for management meetings using the same.
- Monitor and manage Debtors and Creditors accounts.
- Liaise with other financial delegates in the company on improving systems of control.
- See to it that all payments are made on time and make sure all payments are posted to respective accounts and ledgers on time.
- Write cheques as and when need arises and load payments on banking platforms.
- Inspect balance sheet and correct errors where available.
- Carry out business determinations for payments made outside company's financial system.
- Supervise financial audit and implement recommendations from audit.
- Maintain accounting standards and style of the company.
- Submit records of accounts reconciliations to management.
- Payroll processing using Belina Payroll systems.
- Paying of Casual workers.
- Filing of Tax returns for all company taxes.
- Filing and Payments of NAPSA and NHIMA contributions.
- Monthly management reports showing Debtors Positions and Solution to Manage the Debtors.
- Doing all necessary Ratios and using different methods of comparable analysis on Debtors and using the same to keep debtors in manageable Limits.
- Weekly Debtors Reports on status of Receivables and Liaise with Debtors to maintain good payment patterns.
- Managing both Lusaka and Copperbelt Branch expenditure to improve annual profits.
- Last point of sorting queries regarding customers' concerns.
- ACHIEVEMENTS at Drake and Gorham: Drastically Brought Long Outstanding Items to A close and now the company only Deal on Current Basis In Terms of Debtors.
- Help Clean up Creditor Accounts which had long been a problem.
Branch Manager/Admin Officer
Wi-PAY Finance Limited
Ndola
05.2019 - 08.2020
- Reviewing overall company operations and managing operational level staff.
- Managing a Loan Portfolio of around Eight Million Kwacha (8million) for The Ndola Branch.
- Pre-Approval for Loan disbursement for Onward transmission for Final Approval by the Director.
- Review of debtor's ledger, making sure all debtors fall within maturity period and Keeping close Monitoring on bad debts.
- Liase and work with Debt collectors on defaulting clients and making sure that all queries regarding debtors raised are sorted out effectively and efficiently.
- Maintaining a 90% Debt recovery Rate as top priority.
- Managing the internal Debt Recovery Team both in Lusaka and Copperbelt.
- Liase with company Legal Counsel over Debtors elected to be taken to court.
- Making sure that the aging is accurate with dates figures and amounts so as to maintain accurate Data and Information for decision making.
- Debtors And Creditors Reconciliation.
- Responsible for managing expenditure to the barest minimum, including maintaining Rental lease Records.
- Liase with The Landlords for any maintenance need required at a particular time.
- Payroll processing for the company total employees.
- Filing of Tax returns for all company taxes.
- Filing and Payments of NAPSA and NHIMA contributions.
- Monthly management reports showing total loan portfolio.
- Doing all necessary Ratios and using different methods of Comparable analysis for Decision making.
- Managing both Lusaka and Copperbelt Branch expenditure to improve annual profits.
- ACHIEVEMENTS at Wi-PAY Finance Limited: Improved managing aspects that have led to efficient running and data accuracy by implementing a Loan Management System During which process I was given the responsibility of making sure the policies in relation to the loans where accurately synchronized in the system.
- Set Relevant controls to prevent leaking of funds.
- Due to the Changes Made, we were able to post a good Profit after Tax.
Accounting Clerk- Cash and Receivables
Neelkanth Sarovar Premiere
Lusaka
12.2018 - 01.2020
- Daily cash and cheque collections for banking.
- Daily Cash and card payment reconciliation.
- Sending of All outstanding invoices are sent to debtors.
- Resolving billing discrepancies with debtors.
- Posting payments in Hotel Management system, Opera.
- Follow ups on outstanding payments.
- Close follow up on debtors aging to make sure debtors fall within credit period.
- Making sure all VAT exempt Institutions provide exempt letters and vat LPOS.
- Reconciling receivables ledger.
- Adjust VAT from VAT exempt institutions.
- Follow up all debtors' transfers in bank statements and adjust accordingly.
- Mailing receipts after posting payments.
- Worked as stand in for the payable's accountant when not around.
- Worked With Pastel to post Payable Invoices, Generate Purchase Orders, And Make payment Vouchers.
- Write Cheques To suppliers.
- Others as assigned by my Immediate Supervisor.
- Achievements While at Sarovar: Was voted and Recognized as Employee of the month January 2020.
- Improved Company Efficiency as cash Reconciliations that initially took weeks to reconcile, where reconciled daily reducing backing such that at time of Leaving all cash and bank Receivables Transactions where updated and there was no backlog Making It easier For the person who came after me.
- Improved Invoice Filing system and made sure that statements to clients where sent at a timely.
Social Cash Transfer Officer
Zambia Postal services Corporation
12.2017 - 12.2018
- Signing for cash every day during allocation.
- Proof counting currency Before signing for it.
- Carry the responsibility associated with the money signed for.
- Pay out according to payment schedules provided.
- Make sure all payments are signed for by the recipients of the cash.
- Paying only on positive identification.
- Reconciling cash payments with payment schedules.
- Account for any losses and overages.
- Posting day's transactions in the ZAMPOST system.
- Explain the role of ZAMPOST in the Social Cash Transfer Scheme.
Education
CA -
Zambia accountancy and Business Tuition Centre
Zambia06.2025
ZICA Technician -
Zambia Accountancy and Business Tuition Centre
Zambia01.2015
Grade Twelve Certificate -
Solwezi Technical High School
Solwezi, Zambia01.2009
Skills
- Tax Administration
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Publisher
- Microsoft Word
- QuickBooks
- Sage Accounting Software
- Opera Hotel Management
- Micros Hotel Management
- Large data processing
- Financial Modelling
- Debt management
- Debt Analysis
- Report presentation
- Revenue budgeting
- Trend analysis
- Reconciliation
- Inventory management
- Vendor payments
Professional Affiliation
Zambia Institute of Chartered Accountants, Student Member
Languages
English, Intermediate (B1)
References
- Mr. Rao Kameshwar, Assistant Finance Manager, Neelkanth Sarovar Premiere Hotel, ar2gneekanthsarovarpremiere.com, 0973 091049, Lusaka, Zambia
- Mr. Albert Shoko, Sales Manager, Neelkanth Sarovar Premiere, 0971273154, Lusaka, Zambia
- Mr. Dickson Siweya, Senior Accountant, Drake and Gorham, 0977698798, Lusaka, Zambia
Completed Courses
- Financial Reporting
- Auditing
- Advanced Tax
- Financial Management
- Business Risk Management
- Business and Corporate Law
Personal Information
- Available: Available immediately
- Date of Birth: 06/30/91
- Marital Status: Single
- Religion: Christian
Timeline
Credit Controller
Neelkanth Sarovar Premiere
06.2024 - Current
Revenue Accountant
Drake and Gorham
07.2023 - 06.2024
Branch Manager/Admin Officer
Wi-PAY Finance Limited
05.2019 - 08.2020
Accounting Clerk- Cash and Receivables
Neelkanth Sarovar Premiere
12.2018 - 01.2020
Social Cash Transfer Officer
Zambia Postal services Corporation
12.2017 - 12.2018
CA -
Zambia accountancy and Business Tuition Centre
ZICA Technician -
Zambia Accountancy and Business Tuition Centre
Grade Twelve Certificate -
Solwezi Technical High School