Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
OfficeManager
Douglas Mwiinde

Douglas Mwiinde

Chingola,Copperbelt

Summary

Determined supervisor adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

23
23
years of professional experience

Work History

Project Coordinator

Trustworth Africa Industrial Limited
08.2024 - Current
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.

Head Chef /Supervisor Logistics Department

China Copper Mines Limited
11.2021 - 08.2024
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Enhanced employee performance through targeted training programs and regular feedback sessions.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.

Evaluated team performance and provided feedback on areas requiring improvement.

  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Placed orders to restock items before supplies ran out.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Arranged for kitchen equipment maintenance and repair when needed.
  • Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
  • Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
  • Oversaw kitchen equipment maintenance schedules, ensuring reliable performance and longevity of crucial appliances.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Coordinated employee schedules and developed staff teams to boost productivity.
  • Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.

Project Driver. USAID ECAPII

Young Woman Christian Association
04.2021 - 10.2021
  • Drove safely in various weather and road conditions to avoid accidents.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.

Assistant Chef / Supervisor

Dong Fang Restaurant and Lodge
10.2001 - 05.2017
  • Collaborated with head chef to develop innovative menu items, resulting in increased customer return rates.
  • Assisted head chef in cooking dishes according to ingredients.
  • Implemented new cooking techniques, elevating the restaurant''s culinary offerings and reputation.
  • Contributed to positive team dynamics by providing support and guidance to junior kitchen staff members.
  • Ensured compliance with all health and safety regulations, maintaining a safe work environment for all employees.
  • Stored food safely and orderly in freezer and refrigerator.
  • Supported head chef in managing budgets, reducing overall expenses without compromising quality or service standards.
  • Reduced food waste by closely monitoring ingredient usage and implementing effective portion control measures.
  • Streamlined kitchen operations by effectively delegating tasks to appropriate team members.
  • Chopped ingredients and garnishes.
  • Played a key role in catering special events such as weddings and corporate functions, delivering exceptional dining experiences for clients.
  • Assisted with hiring decisions for new kitchen staff members who were instrumental in furthering the success of the business.
  • Checked food inventory and ordered ingredients.
  • Received and inspected food deliveries, guaranteeing the use of fresh and high-quality ingredients.
  • Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
  • Trained new kitchen staff on proper food handling and preparation techniques.
  • Supported senior chefs with creative meal planning and recipe development.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Assisted in inventory management, ensuring proper stock levels for optimal kitchen performance.
  • Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
  • Implemented food cost and waste reduction initiatives to save money.
  • Managed time efficiently by prioritizing tasks and multitasking effectively during peak service hours.
  • Monitored inventory levels and communicated supply needs to management, reducing instances of stock shortages during service hours.
  • Played key role in kitchen equipment maintenance, preventing unexpected downtimes.

Education

Certificate - Procurement And Sourcing Introduction

Rutgers, The State University of New Jersey
USA
06.2024

Certificate - Foundations of Project Management

Google - Coursera
USA
06.2024

Certificate - Leadership And Team Development

International Business Management Institute
German
11.2021

Certificate - Fundamentals of Project Planning And Management

University of Virginia/Darden School of Business
United States Of America
11.2021

General Certificate Of Education -

Mumbwa High School
Mumbwa
11.1998

Skills

  • Flexible and Adaptable
  • Team Leadership
  • Multi-operations Management
  • Cost Management
  • Personnel Management
  • Attention to Detail

Accomplishments

    Awarded a certificate on labour day 2023 by China Copper Mines for Excellent Management

Languages

English
Advanced (C1)
Bemba
Upper intermediate (B2)
Tonga
Advanced (C1)
Kaonde
Intermediate (B1)
Chinyanja
Upper intermediate (B2)
Chinese (Mandarin)
Elementary (A2)
Lozi
Intermediate (B1)

Timeline

Project Coordinator

Trustworth Africa Industrial Limited
08.2024 - Current

Head Chef /Supervisor Logistics Department

China Copper Mines Limited
11.2021 - 08.2024

Project Driver. USAID ECAPII

Young Woman Christian Association
04.2021 - 10.2021

Assistant Chef / Supervisor

Dong Fang Restaurant and Lodge
10.2001 - 05.2017

Certificate - Procurement And Sourcing Introduction

Rutgers, The State University of New Jersey

Certificate - Foundations of Project Management

Google - Coursera

Certificate - Leadership And Team Development

International Business Management Institute

Certificate - Fundamentals of Project Planning And Management

University of Virginia/Darden School of Business

General Certificate Of Education -

Mumbwa High School
Douglas Mwiinde