EDDIE CHIBANDIKA
Lusaka
Summary
A detail-oriented and compliance-focused KYC assistant with 1-2 years of experience in supporting robust know your customer processes within the commercial banking sector.
Proficient in verifying customer identities, conducting due diligence, and ensuring adherence to regulatory standards. Demonstrated ability to maintain accurate and up-to-date records, coupled with strong communication skills for collaborating with cross-functional teams.
Seeking to leverage my expertise to enhance compliance procedures and to contribute to the overall risk management framework.
Overview
1
1
year of professional experience
Work History
KYC Assistant
ZANACO
08.2023 - Current
- Ensure KYC is updated according to regulatory standards
- Conduct regular updates on KYC mandates in line with regulatory requirements
- Assist with all onsite records management request from all units and branches
- End to end scanning and uploading of all KYC files at Central Archives using eDMs
- Actively monitor KYC compliance rate to reduce the banks risk exposure
- Actively conduct Enhanced KYC due diligence to hedge KYC risk exposure.
Workflow Ambassador
ZANACO
05.2023 - 08.2023
- Educate customers on benefits of using digital channels provided by
ZANACO. - Performed duties in accordance with applicable standards, policies and
regulatory guidelines to promote safe working environment. - Guide customers on the steps to follow for various cash and non-cash
transactions over the counter and on the tablets. - Assist customers on the on-going NAPSA partial withdraw in all steps.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Education
Masters of Science - Risk Management
University of Lusaka
Lusaka07.2026
Bachelor Of Arts - Economics
University of Zambia
Lusaka05.2023
Secondary Education Certificate - O LEVELS
Ipusukilo Secondary School
Mufulira, Zambia12.2016
Skills
- Proficiency in KYC procedures and regulatory compliance standards, including Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations
- Attention to detail and ability to maintain confidentiality, performing meticulous document review and data analysis
- Familiarity with banking systems and software
- Ability to work effectively in a team environment and multitask in a fast-paced setting
- Analysis of data using mathematical models, statistical techniques, and software and present research results in reports, tables, and charts
- Interpret and forecast market trends to help advise businesses, governments and individuals on economic topics
- Capacity to evaluate arguments, theories, and policies critically, considering various perspectives and implications
- Microsoft software (i) Excel: Proficient in using pivot tables, VLOOKUP, data analysis, and financial modeling (ii) Word: Skilled in document formatting, mail merge, and template creation (iii) PowerPoint: Experienced in creating professional presentations, incorporating multimedia elements
Hobbies and Interests
- Sports, exercise, outdoor activities
- Creative pursuits (art, photography)
References
- EMMANUEL KALALA PHIRI, ZANACO WOODLANDS BRANCH MANAGER, emmanuel.phiri@zanaco.co.zm, 0977 928503
- GLORIA BANDA, ZANACO HEAD OFFICE RECORDS MANAGEMENT AND KYC MONITORING SENIOR SPECIALIST, Gloria.Banda@zanaco.co.zm, 0974 538633
- ABEL SIWAMEZI, ZANACO HEAD OFFICE KYC MONITORING CORDINATOR, abel.siwamezi@zanaco.co.zm, 0974 382901
Languages
English
Upper intermediate
B2
Bemba
Upper intermediate
B2
Nyaja
Intermediate
B1
Timeline
KYC Assistant
ZANACO
08.2023 - Current
Workflow Ambassador
ZANACO
05.2023 - 08.2023
Masters of Science - Risk Management
University of Lusaka
Bachelor Of Arts - Economics
University of Zambia
Secondary Education Certificate - O LEVELS
Ipusukilo Secondary School
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