Eddie Phiri
Lead Software Engineer
Lusaka
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable team player, successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Senior Software Engineer
ProBASE Group Limited
06.2019 - Current
- Successfully integrated over 7 third-party systems for our Bank clients which include integrations into MNOs and government regulatory bodies and other institutions such as ZRA, NAPSA, NHIMA, NRFA, ZESCO, etc, significantly improving tax and funds collections for our clients.
- Provided post-deployment support, resolving 95% of reported issues within 24 hours.
- Managed technical support to over 5 of our major clients, achieving over 85% satisfaction rate in client surveys and testimonials.
- Conducted user training sessions post system deployment, resulting in 50% reduction in user error rates and false error reports.
- Designed and presented 7 architecture designs, leading to client approval and 20% increase in project acquisition rate.
- Assisted the project management team to refine software requirements for 3 projects, reducing scope changes by 15% and ensuring on-time project delivery.
- Contributed to 50+ Git repositories, ensuring code version control and collaboration efficiency.
- Performed rigorous code analysis and vulnerability assessments on client software using established troubleshooting techniques, ensuring delivery of secure and high-quality solutions.
- Managed a team of 4 software developers to design, develop and deploy a supply chain management application for one of our bank client and served as main liaison for project management, achieving an on-time delivery of project milestones and deployment.
- Lead the payments and collections unit as the unit lead, managing a unit of 7 developers handling design, development, deployment, training, and support of all our clients with our payments and collections applications.
Fullstack Developer
the United Nations
06.2022 - 12.2022
- Crafted and implemented supplementary modules for LSIPT's web-based application, meticulously conducting testing and debugging to ensure optimal performance and functionality.
- Engaged in frequent cross-functional meetings with the graphics design, domain experts and technical teams to foster collaboration, provide progress updates, and proactively identify opportunities for enhancements and necessary corrective actions.
- Executed enhancements and corrective measures recommended by support teams, in close collaboration with data scientists and backend developers.
- Contributed to the requirements gathering process, ensuring the establishment of essential prerequisites and the identification of optimal technical solutions aligned with business objectives.
- Conducted project progress discussions with key stakeholders, actively gathered feedback across various project stages, and promptly addressed and resolved any concerns raised.
- Managed the coordination and execution of software deployments, including new software rollouts, feature updates, and bug fixes.
Information Technology Intern
CIVACON CONCEPTS LTD
01.2019 - 05.2019
- Conducted successful site installations of computer hardware and software
- Proficiently handled the installation, configuration, and provided expert support for Fuelling Station Point of Sale software (WinBranch), ensuring seamless operations and efficient customer service.
- Managed the installation, repair, and ongoing maintenance of company IT equipment, contributing to a well-functioning and dependable IT infrastructure.
- Generated ad hoc reports and documents as needed, providing valuable insights and information for informed decision-making.
- Provided valuable support in pump installation, maintenance, and repair, contributing to smooth operation of equipment and infrastructure.
IT Technician
Ngucha Energy
01.2015 - 08.2017
- Successfully installed and configured a wireless LAN printer.
- Set up computer configurations to enable wireless printing with LAN-connected printers.
IT Technician
SafAids Zambia
02.2016 - 05.2017
- Successfully carried out site installations of computer hardware and software.
- Performed troubleshooting and conducted repairs on office computers and printers, demonstrating strong technical problem-solving skills and the ability to maintain essential IT infrastructure.
- Conducted regular maintenance and upkeep of IT equipment, ensuring optimal performance and reliability.
Education
Bachelor of Science - Information Systems and Technology
University of Lusaka
Lusaka 07.2022 - Current
Diploma - Computer Studies
Evelyn Hone College
Lusaka 01.2016 - 05.2018
Python Data Analysis And Visualization Masterclass - Computer Science And Programming
Udemy
USA 09.2021 - 04.2022
Data Science And Machine Learning With Python - Computer Science And Programming
Udemy
USA 10.2016 - 05.2017
Certification CCNA 1 – 4 -
Barbara Munyati Networking Academy (University of Zambia)
Lusaka, 09 01.2015 - 05.2015
Skills
Backend Development Technologies: PHP, Django (Python), Java, Elixir (Phoenix framework, LiveView), C#
Front-End Development Technologies: HTML, CSS, Tailwind CSS, ReactJS, Bootstrap
Desktop Software Development: Python, C#
Mobile Application Development: Flutter
API integrationsCode Management and Version Control: Git
Containerization Technologies: Docker and Kubernetes
Project Planning and Architecture Design: Demonstrated ability to plan and design software projects, ensuring efficient and scalable solutions
Computer Network Installation, Configuration, and Software Update Management
Affiliations
Member of ICTAZ
Timeline
Bachelor of Science - Information Systems and Technology
University of Lusaka
07.2022 - Current
Fullstack Developer
the United Nations
06.2022 - 12.2022
Python Data Analysis And Visualization Masterclass - Computer Science And Programming
Udemy
09.2021 - 04.2022
Senior Software Engineer
ProBASE Group Limited
06.2019 - Current
Information Technology Intern
CIVACON CONCEPTS LTD
01.2019 - 05.2019
Data Science And Machine Learning With Python - Computer Science And Programming
Udemy
10.2016 - 05.2017
IT Technician
SafAids Zambia
02.2016 - 05.2017
Diploma - Computer Studies
Evelyn Hone College
01.2016 - 05.2018
IT Technician
Ngucha Energy
01.2015 - 08.2017
Certification CCNA 1 – 4 -
Barbara Munyati Networking Academy (University of Zambia)
01.2015 - 05.2015