Chinamansa Susanna
Chilanga
Summary
Respectful and friendly professional with dynamic problem solving and customer service talents. Smart Sales Coordinator driving business opportunities with consistent follow up and positive engagement. Experience creating internal systems designed to mitigate losses and resolve issues quickly while maximizing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Sales Coordinator
AB BANK ZAMBIA
LUSAKA , ZAMBIA
2023.01 - 2024.05
- Conducted market research to identify potential customers for sales campaigns.
- Researched current market trends, industry news, and competitor analysis to inform investment decisions.
- Sales Support:Assist the sales team with administrative tasks
- Coordinate and schedule sales meetings, presentations, and events.
- Generated ad hoc reports upon request from management team members.
- Trained new staff members on the organization's loan policies and procedures.
Credit Officer
AB Bank Zambia
LUSAKA , ZAMBIA
2012.10 - 2024.05
- Direct promotion, conducting direct promotion of the bank's products, Loan Analysis, Screening prospective clients eligibility, processing loan applications and arranging appointments, Loan disbursement, conducting loan analysis by visiting the business and homes of client and guarantor and sitting for Credit committee till the loan is disbursed, Loan recovery, follow up with client when loan falls in overdue till it's paid
Accounts Trainee
Handyman’s Paradise
2012.12 - 2013.08
- Data entry, Filling invoices, receipt and other documents, Preparing Daily Sales Vouchers/ Sales Reconciliation, Preparing Payments Vouchers, Other duties delegated by management
Education
BBA - BBA WITH MAJOR IN BANKING AND FINANCE
University of Namibia
Namibia2012-12
Skills
- Ms Word
- Ms Excel
- Ms Power Point
- Quick Book's
- Coaching skills
- Customer Communication
- Upselling
- Performance Tracking
- Sales Reporting
- Goal-oriented mindset
Religion
Christian
Educational And Professional Qualifications
Bachelor of Business Administration (Honors), Banking and Finance, University of Namibia, 09/01/09, 12/01/12, One, 2006, Fatima Girls Secondary School, Ndola, 2003, Rhodes Park School, Lusaka, Rhodes Park School, Lusaka
Professional Associations Activities
- Was a member of Catholics Students Association of Namibia (CSAN) at University of Namibia.
- Served as Sports Captain at Fatima Girls High School
- Served as Class Representative in a Management Information Systems class in 2012.
Marital Status
Single
Nrc Number
143488/10/1
Other Strengths
Excellent communication and presentation skills, team player, easily trainable, goal oriented, able to work under minimum supervision, ability to adapt and adjust to changing environments and able to work in multi cultural and international set up.
Personal Information
- Date of Birth: 10/12/88
- Gender: Female
- Nationality: Zambian
Languages
- English, excellent, very well, very well
- Nyanja, very well
- Bemba, very well
References
- Jay Milambo Head of Retail Bussiness, AB BANK ZAMBIA, 0977177816
- Bruce Banda, Sales coordinator, AB BANK ZAMBIA, 0977335091
- Millika Kwenda, Branch Manager, AB Bank Zambia, Lusaka, 0978906735
Hobbies and Interests
- Listening to music
- Reading
- Making Friends
- Watching Movies
Affiliations
- Reading
- Socializing
Timeline
Sales Coordinator
AB BANK ZAMBIA
2023.01 - 2024.05
Accounts Trainee
Handyman’s Paradise
2012.12 - 2013.08
Credit Officer
AB Bank Zambia
2012.10 - 2024.05
BBA - BBA WITH MAJOR IN BANKING AND FINANCE
University of Namibia
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