System and Operating
ELIOT CHALI
INFORMATION SPECIALIST AND PUBLIC ADMINISTRATOR
Lusaka
Summary
Meticulous and analytical Researcher with 2 years of educational and hands-on experience in information and Administration. Adaptive team player with in-depth knowledge of data collection, confidential document control and problem-solving.
Highly motivated individual committed to hard work and intensive analysis. Flexible and polished Senior Research Associate promoting well-developed skills in Agriculture and Technology.
Overview
16
16
years of professional experience
12
12
years of post-secondary education
2
2
Languages
Work History
Research Manager
Innovate Zambia Organization
Chingola, Zambia
09.2022 - Current
- Developed and implemented plans and protocols for ongoing research, special projects and testing protocols.
- Developed relationships and communicated with clients to explain proposals, present research findings or discuss project status.
- Investigated, compiled and modeled information for detailed project proposals.
- Created plans and communicated deadlines to complete projects on time.
- Led projects and analyzed data to identify opportunities for improvement.
- Prepared variety of different written communications, reports and documents.
Transcription Intern
Publish What You Pay Organization (Mr. Chikwanka)
Lusaka, Zambia
09.2022 - Current
- Used headsets to take dictation of the Annual General Meeting.
- Returned electronic form dictated reports for physician's review, signature and corrections.
- Tracked and documented processes, communications and report status to remain organized and meet deadlines.
- Reviewed completed reports for proper formatting, grammar and sentence structure.
- Prepared data by compiling and sorting information.
- Entered data into databases in alphabetic and numerical order.
Researcher
Self Employed
Lusaka, Zambia
02.2021 - Current
- Research proposal and report writing
- Student assignment writing
- Data collection
- Data Analysis
Freelance Data Transcriber
Appen
Lusaka, Zambia
02.2021 - Current
- image Annotating
- transcribing audios and videos
- Test writing
Digital Facebook and Netflix Promoter
Fyanguke
Livingstone , Zambia
01.2021 - 08.2021
- Used Microsoft Word and other software tools to create documents and other communications.
- Participated in team-building activities to enhance working relationships.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Led projects and analyzed data to identify opportunities for improvement.
- Increased customer satisfaction by resolving issues.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Sale Manager
Chali's Bakery
Nchelenge, Luapula province, Zambia
01.2010 - 12.2020
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Evaluated performance against goals and implemented appropriate development plans.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Researched competitors' activities and products to uncover new trends
- Established and cultivated solid business relationships with new or existing customers.
Education
CERTIFICATE -
NTOTO PRIMARY
Luapula Province, Zambia 01.2006 - 01.2007
GRADE 7 CERTIFICATE - BASIC SCHOOL
KABUTA PRIMARY SCHOOL
Luapula Province, Zambia 01.2007 - 01.2012
GRADE 9 CERTIFICATE -
PONDE SECONDARY
Luapula, Zambia 01.2013 - 01.2014
GRADE 12 CERTIFICATE - SECONDARY
CHIMPEMPE
Luapula, Zambia 01.2015 - 01.2017
Bachelor of Arts - Library and Information Science with Public Administration
UNIVERSITY OF ZAMBIA
Lusaka, Zambia 01.2020 - Current
DIGITAL SALES EXECUTIVE MASTER CLASS CERTIFICATE - Digital Marketing
MOTI ACADEMY
Lusaka, Zambia 05.2022 - 08.2022
Skills
Research program planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 5 in the development of a Research on the enacted law of Cyber Security in Zambia.
- Resolved product issue through consumer testing.
- Documented and resolved audio transcribing meetings which led to report writing
Additional Information
- LEADERSHIP
- TEAMWORK
- CRITICAL THINKING & PROBLEM SOLVING
- LOVE CHALLENGING JOBS
Software
Timeline
Research Manager
Innovate Zambia Organization
09.2022 - Current
Transcription Intern
Publish What You Pay Organization (Mr. Chikwanka)
09.2022 - Current
DIGITAL SALES EXECUTIVE MASTER CLASS CERTIFICATE - Digital Marketing
MOTI ACADEMY
05.2022 - 08.2022
Researcher
Self Employed
02.2021 - Current
Freelance Data Transcriber
Appen
02.2021 - Current
Digital Facebook and Netflix Promoter
Fyanguke
01.2021 - 08.2021
Bachelor of Arts - Library and Information Science with Public Administration
UNIVERSITY OF ZAMBIA
01.2020 - Current
GRADE 12 CERTIFICATE - SECONDARY
CHIMPEMPE
01.2015 - 01.2017
GRADE 9 CERTIFICATE -
PONDE SECONDARY
01.2013 - 01.2014
Sale Manager
Chali's Bakery
01.2010 - 12.2020
GRADE 7 CERTIFICATE - BASIC SCHOOL
KABUTA PRIMARY SCHOOL
01.2007 - 01.2012
CERTIFICATE -
NTOTO PRIMARY
01.2006 - 01.2007
Reading, Researching, Repairing & Listening to Music
I love Researching on different areas while listening to music. I also do electric and electronic repairing
Reading, Researching, Repairing & Listening to Music
I love Researching on different areas while listening to music. I also do electric and electronic repairing
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