ELIZABETH CHILUMBA
Lusaka
Summary
Self-motivated, minimal supervision required, team player, ability to work under minimum supervision, good leadership skills, good analytical skills, good interpersonal and communication skills, enterprising with a business acumen.
Dynamic sales professional with a proven track record at Kazang Zambia, excelling in sales strategy development and relationship management. Adept at enhancing brand visibility through innovative marketing campaigns and event coordination. Skilled in digital marketing and team collaboration, driving customer engagement and loyalty while maintaining a strong focus on results.
Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures. Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement. Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
4
4
years of professional experience
Work History
Assistant Area Sales Manager
Kazang Zambia (Spargris)
Lusaka
02.2022 - 11.2024
- Assisted in developing sales strategies to enhance market penetration.
- Collaborated with sales team to identify customer needs and preferences.
- Coordinated promotional events to engage potential customers effectively.
- Provided training and support to new sales representatives on processes.
- Coordinated activities between different teams for successful execution of projects.
- Developed relationships with key clients and maintained regular contact with them.
- Maintained accurate records of sales activities and customer interactions.
- Any other assignments assigned to me by senior management.
Brand interface ambassador
Expo Zambia, Zambian Breweries
Lusaka
06.2020 - 01.2022
- Promoted company products through direct engagement and interactive marketing campaigns.
- Created attractive visual displays for new products and current promotions.
- Educated customers on product features, benefits, and usage to enhance brand understanding.
- Increased brand awareness by participating in promotional events and outreach activities.
- Maintained a positive and professional image of the brand in all customer interactions.
- Organized and coordinated high-level diplomatic visits and delegations.
- Collaborated with sales and marketing teams to develop and execute effective marketing strategies.
- Created engaging social media content to attract and retain online audiences.
- Responded promptly to online reviews and customer inquiries to uphold the brand's reputation.
- Tracked customer preferences and buying behaviors to support targeted marketing efforts.
- Collected and monitored customer feedback, providing insights to improve products and campaigns.
- Organized promotional events to enhance brand visibility and customer interaction.
- Promoted responsible drinking practices at events to support community health initiatives.
Education
Bachelor of Laws (LLB) -
Cavendish University Zambia
Lusaka01.2024
Grade Twelve Certificate -
Nyumba Yanga Secondary School
LusakaSkills
- Legal research
- Client communication
- Sales strategy development
- Team collaboration
- Customer service
- Event coordination
- Digital marketing
- Relationship management
- Data tracking
- Sales training
- Competitor analysis
- Territory management
- Sales presentations
- Sales team supervision
- Sales tracking
- New account development
HOBBIES AND INTERETS
- Reading and self-developing
- Volunteering
- Traveling
- Social media content creation
- Team sports
References
- Ms. Beauty Shamanga, Supervisor - Expo, Zambian Breweries, +260 770 508 176, Lusaka, Zambia
- Mr. Matente L. K. Tresphord, Law Lecturer, Cavendish University, +260 762 025 619, Lusaka, Zambia
- Mr. Kati Kawanu, Area Sales Manager, Kazang Zambia +260 978 980 832, Lusaka, Zambia
Personal Information
- Elizabeth Chilumba
- 586556/10/1
- Date of Birth: 06/07/1999
- Gender: Female
- Nationality: Zambian
- Marital Status: Single
References
References available upon request.
Timeline
Assistant Area Sales Manager
Kazang Zambia (Spargris)
02.2022 - 11.2024
Brand interface ambassador
Expo Zambia, Zambian Breweries
06.2020 - 01.2022
Bachelor of Laws (LLB) -
Cavendish University Zambia
Grade Twelve Certificate -
Nyumba Yanga Secondary School