Elizabeth Malambo
Lusaka
Summary
Adept at driving sales and enhancing customer relationships, I leveraged my strong organizational skills and service excellence at Chloride Zambia Ltd to surpass monthly targets. My proficiency in inventory tracking and ability to work both independently and as a team player have consistently contributed to my success in achieving and often exceeding sales goals. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. Ambitious in advancing personal expertise and company sales performance.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Chloride Zambia Ltd
2022.01 - Current
- Providing an excellent customer service by attending to all customer enquiries, and helping customers select the right correct batteries for their vehicles
- Processing battery purchases
- Conducting sales promotions in-store and in the field
- Performing battery servicing and cleaning
- Maintaining a proper filing system of all invoices and other office documents
- Reconciling cash and point of sale transactions at the end of each day
Cashier
Armaguard
2020.01 - 2021.01
- Providing an excellent service to retail and corporate customers
- Sorting, counting, and packing money to fulfil corporate and retail customer requirements before dispatching it to the cash center
- Preparing the necessary paperwork to provide audit trails before dispatching cash through the CIT teams
Direct Sales Agent
Express Credit
2020.01 - 2020.12
- Providing an excellent service to retail customers both in the branch and in the field
- Selling loan products to customers in the branch, over the phone and in the field
- Participating in sales promotions
Sales Assistant
Markham Kitwe
2016.01 - 2017.01
- Providing good customer service
- Greeting customers warmly and making sure they were comfortable as well as attending to any inquiries they had about the products of the company
- Sales: ensuring that the monthly targets were attained by making sales to customers both in-store and over the phone
- Marketing the company products to both new and current customers
- Maintaining a proper filing system in the office
Sales Assistant
Hazida Limited Kitwe
2015.01 - 2016.01
- Providing good customer service
- Greet customers warmly and making sure they were comfortable as well as attending to any inquiries they had about the products of the company
- Sales: ensuring that the monthly targets were attained by making sales to customers both in-store and over the phone
- Marketing the company products to both new and current customers
- Maintaining a proper filing system in the office
Education
Bachelor’s Degree - Marketing
University of Lusaka
Lusaka2026-07
ZIM Diploma - Marketing
Evelyn Hone College
01.2023
ZIM Marketing Professional Certificate -
Evelyn Hone College
01.2020
ZIM Marketing Essentials Certificate -
Evelyn Hone College
01.2019
ZIM Marketing Fundamentals Certificate -
Evelyn Hone College
01.2018
Grade 12 Certificate -
Chibote Girls High School
01.2013
Skills
- Team Player
- Service Excellence
- Strong Organizational Skills
- Effective Multitasking
- Independent Work Proficiency
- Merchandising proficiency
- Processing payments
- Customer relationship management
- Inventory tracking
- Product management and pricing
- Sales target achievement
Accomplishments
I was awarded with the best employee awards in customer service at both Markham Stores (Foschini Group) and Hazida Limited
References
Available upon request
Hobbies and Interests
- Traveling and meeting new people
- Watching movies
Timeline
Sales Assistant
Chloride Zambia Ltd
2022.01 - Current
Cashier
Armaguard
2020.01 - 2021.01
Direct Sales Agent
Express Credit
2020.01 - 2020.12
Sales Assistant
Markham Kitwe
2016.01 - 2017.01
Sales Assistant
Hazida Limited Kitwe
2015.01 - 2016.01
Bachelor’s Degree - Marketing
University of Lusaka
ZIM Diploma - Marketing
Evelyn Hone College
ZIM Marketing Professional Certificate -
Evelyn Hone College
ZIM Marketing Essentials Certificate -
Evelyn Hone College
ZIM Marketing Fundamentals Certificate -
Evelyn Hone College
Grade 12 Certificate -
Chibote Girls High School