Elizabeth Mukanda - Daka

• Handling sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintaining personnel records and updated internal databases to support document management.
• Organize workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Manage office inventory levels, ensuring adequate supplies are available while minimizing waste and unnecessary spending.
• Provide exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Establishing an organized filing system that streamlined document retrieval and reduced misplaced files.
• Maintaining accurate documentation of company policies and procedures for easy reference by all employees.
• Coordinate company events and meetings to foster teamwork.
• Generate reports detailing findings and recommendations.
• Maintaining database systems to track and analyze operational data.
• Cultivate positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Providing orientation for new employees by providing information packages, gathering payroll information, explaining benefit programs, and obtaining signatures for documents.
• Coordinating logistics and travel arrangements, including flights, accommodation, transfers.
• Organize a filing system that streamline document retrieval and reduce misplacing files.
• Assisting with Purchase Order generation, liaising with the relevant procurement and accounts payable teams to ensure smooth tracking and delivery of goods and services.

• Processed Pension application enrollment, amendments and opt outs and other pension related tasks.
• Lodge financial benefit claims and ensure that relevant documentation is adhered to set rules and guidelines.
• Liaise with HR shared services to ensure dependents data is correctly captured in NHIMA/HRIS/NAPSA.
• Performed periodical reconciliations for claims and remittance of periodical invoice payments.
• Collaborate with external providers to provide information of changes on a regular and timely manner.
• To provide customers with a helpful and responsive pension query handling service which will be completed within agreed timescales.
• Assisting in the design, development and delivery of HR policies and programs.
• Participating in audits to ensure compliance with HR policies, payroll and regulatory requirements. Prepare, review, track and report the HR budget against actuals.
• Participating in various adhoc projects that may be assigned to respond business requirements.

• Scanned, filed and transmitted various documents and adhered to digital filing procedures.
• Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
• Coordinated document exchange between departments, contractors, suppliers, and customers.
• Maintaining the document management system on SharePoint.
• Allocated unique document numbers to internal documents and incoming external documents and tracked in database.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

• Posting of memos and other information on the notice board

• Organize meal allocation forms for visitors, leave forms and other forms that needs approval

• Updating monthly roster for the crews in the department. Managing timesheets for crews including data collection, data capturing and validation and subsequent uploading of data on the HR System.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Managing and scheduling of trainings as required.

• Classification and coding information and documents for inclusion in records management system

• Maintaining of personnel files/registry/paper records in a controlled and efficient environment.
• Ensure leavers checklists are done for employees separating from the business and properly filed
• Ensure that all recruitment related documents are filed correctly Championing continuous process improvement