ELMER ACOSTA
Lusaka
Summary
Resourceful Leader offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Product Research and Development & Quality Manager
Swiss Bake Limited
01.2019 - Current
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Calibrated instruments and scales in production area and quality lab.
- Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
- Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Developed and deployed production control plans and created work instructions and procedures.
- Ensured consistent delivery of high-quality products by closely supervising production teams throughout manufacturing processes.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Worked closely with team to support innovation in product research and development.
- Developed expertise in various product categories through continuous research, attending vendor training sessions, and staying abreast of industry news and developments.
- Worked closely with research and development department to provide input on new product lines based on market trends.
- Conducted market research and competitor analysis for informed decision-making in product development.
- Supported design team by researching materials, products, and specifications for various projects.
- Contributed to new product development efforts by providing insights into consumer preferences, market dynamics, and competitor positioning.
- Assisted in the development of new products based on market research and customer feedback.
- Supported new product development efforts by providing feedback on sample blends and suggesting adjustments as needed.
- Enhanced product quality through rigorous testing and validation protocols during the development phase.
- Successfully launched new products into the market after conducting extensive research, development, and testing phases.
- Coordinated development trials and helped transition products from research laboratory to production.
- Updated product development tracking materials to provide information to third-party stakeholders and media outlets.
Production and Process Specialist
Swiss Bake Limited
07.2011 - 12.2018
- Developed user-friendly documentation for processes, increasing employee understanding and reducing training time.
- Collaborated closely with cross-functional teams, ensuring seamless integration of processes across departments.
- Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
- Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
- Streamlined communication within the team, leading to better project coordination and timely completion of tasks.
- Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
- Reduced production downtime by maintaining equipment and troubleshooting issues proactively.
- Provided technical support during process upgrades or equipment installations, ensuring minimal disruption to operations.
- Managed multiple projects simultaneously under tight deadlines while maintaining a strong focus on quality outcomes.
- Implemented lean manufacturing principles to minimize waste and maximize efficiency within production lines.
- Led root cause analysis efforts on process failures, preventing future occurrences through corrective action implementation.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
Production Line Leader
Monde Nissin Corporation
04.2004 - 04.2011
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
- Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
- Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
- Set up machining, performed required maintenance and made adjustments to machines.
- Conducted regular inventory audits to maintain optimal stock levels necessary for uninterrupted production schedules.
- Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
- Inspected products on specific cycle depending on complexity level or design for production.
- Worked on complex problems requiring independent action and high degree of initiative to resolve issues.
- Led continuous improvement initiatives, regularly reviewing processes and procedures to identify areas of opportunity for growth.
- Oversaw facility cleanliness and organization in compliance with industry regulations and internal guidelines designed to uphold best practices.
- Utilized lean manufacturing principles to reduce waste, optimize resources, and enhance operational efficiency.
- Monitored and verified quality in accordance with statistical process or other control procedures.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Performed root cause analysis to determine quality issues and develop long-term solutions.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Education
Electromechanical Technology -
CITE, Technical Institute
San Jose Cebu City06.2005
High School Diploma -
Cabancalan National High School
Cabancalan Mandaue City03.2002
Banilad Elementary School
Banilad Mandaue City03.1998
Skills
- Internal Auditing
- Quality Management Systems
- Compliance Monitoring
- Corrective Actions
- Finished Product Testing
- Training and development background
- Product Design Understanding
- Product Standardization
- Technical product understanding
- Manufacturing and production background
- Product Development Experience
- Lean Product Development
Accomplishments
- Resolved product issue through consumer testing.
- Managed and assist to grow the company asset from 1 Biscuit process line to 13 lines.
Certification
- Registered Master Electrician - May 07, 2011
- Registered Technologist - June 01, 2011
- Registered Professional Technologist - June 02, 2011
- Registered Electrical and Electronic Engineering - June 02, 2012
Languages
Visayan, Tagalog, English
Native language
English
Proficient
C2
Timeline
Product Research and Development & Quality Manager
Swiss Bake Limited
01.2019 - Current
Production and Process Specialist
Swiss Bake Limited
07.2011 - 12.2018
Production Line Leader
Monde Nissin Corporation
04.2004 - 04.2011
Electromechanical Technology -
CITE, Technical Institute
High School Diploma -
Cabancalan National High School
Banilad Elementary School
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