Emelly Tembo
Lusaka
Summary
Experienced administrative and finance professional with a strong background in providing comprehensive support and operational assistance. Demonstrates proficiency in accounting principles and concepts, complemented by exceptional interpersonal and communication skills. Possesses the ability to multitask and work collaboratively within a team-oriented environment. Highly organized and dedicated, consistently delivering exceptional customer service in fast-paced settings. Known for keen attention to detail, analytical reasoning, and effective decision-making skills, enabling successful management of multiple concurrent tasks.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Food Reserve Agency
01.2015 - Current
- Coordinated all front-office duties and maintained effective communication channels
- Ensured timely submission of payroll for seasonal and fixed-term staff to head office
- Processed loans and leave advances for regional staff with consistent accuracy
- Organized and maintained mail and document records with an effective indexing system
- Procured office requisites and supplies for the region as needed
- Managed utility bills and ensured prompt facilitation of payments
- Developed filing systems to improve document organization and management
- Scheduled office meetings and staff appointments efficiently
- Created and maintained databases to track customer data
- Drafted correspondence and other documents for regional heads
- Recommended and implemented process improvements to enhance efficiency
- Provided transcription and organizational support for speeches and presentations
- Interacted with vendors, contractors, and service providers to manage orders and communicate instructions
Data Entry Clerk
Food Reserve Agency
06.2012 - 12.2014
- Entered receipts, dispatches, and sales of stocks accurately into soft copy ledgers
- Reconciled stocks, equipment, and marketing requisites regularly
- Maintained a database of documents related to crop purchases, receipts, and sales
- Verified and consolidated casual wage bills efficiently
- Monitored marketing requisites inventory and submitted requisitions weekly
- Consolidated verified records of receipts, sales, and dispatches for the region
- Completed data entry tasks with precision and speed
- Scanned documents and organized records for easy retrieval
Education
Post Graduate Degree - Management Strategy
University of Zambia
06.2024
Bachelor of Science - Accounting and Finance
University of Zambia
11.2021
Certificate - Banking and Financial Support Services
Zambia Center for Accountancy Studies (ZCAS)
06.2011
Skills
- Results-oriented
- Documentation and reporting
- Report analysis
- Critical thinking
- Strategic planning
- Executive presentations
- Active listening
- Analytical reasoning
Languages
Ngoni, Nyanja: Native
English: Proficient (C2)
References
Available upon request.
Accomplishments
- Managed internal and external communications with executive-level officers.
- Digitized over1,000 files and used books for the Southern A Region.
Affiliations
- Member, Zambia Institute of Banking and Financial Services (ZIBFS)
- Licentiate Member, Zambia Institute of Chartered Accountants (ZICA)
- Member, Toastmasters International
Timeline
Administrative Assistant
Food Reserve Agency
01.2015 - Current
Data Entry Clerk
Food Reserve Agency
06.2012 - 12.2014
Bachelor of Science - Accounting and Finance
University of Zambia
Certificate - Banking and Financial Support Services
Zambia Center for Accountancy Studies (ZCAS)
Post Graduate Degree - Management Strategy
University of Zambia
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