Emmanuel Bwalya
Lusaka,Zambia
Summary
I am a Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Housekeeper
Holiday in
Lusaka, Zambia
10.2025 - 05.2026
- Maintained cleanliness of guest rooms and common areas daily.
- Ensured proper sanitation of bathrooms and kitchens according to hotel standards.
- Managed laundry operations, including washing, folding, and organizing linens.
hotel staff / hospitality professionals
Stay easy hotel Lusaka
Lusaka, Zambia
04.2023 - 07.2025
- Assisted guests with inquiries and provided information about hotel services.
- Coordinated housekeeping schedules to maintain cleanliness standards throughout the hotel.
- I did breakfast preparation.
I
- Managed guest check-ins and check-outs efficiently at Stay Easy Hotel Lusaka.
- Processed reservations using the hotel management system to ensure accuracy.
- Handled guest complaints promptly and professionally to improve satisfaction levels.
- Maintained inventory of supplies and communicated needs to management for reordering.
Education
St Marks Secondary School
Choma , Zambia Skills
- Room sanitation
- Laundry management
- Inventory control
- Scheduling coordination
- Hotel management systems
- Supply restocking
- Cleaning techniques
- Time management
- Effective communication
- Problem solving
- Linen replenishment
- Watering plants
Timeline
Housekeeper
Holiday in
10.2025 - 05.2026
hotel staff / hospitality professionals
Stay easy hotel Lusaka
04.2023 - 07.2025
St Marks Secondary School