Emmanuel Chiumia
Lusaka
Summary
Talented HR manager with a passion for all aspects of Human Resource Management -overseeing human resources operations, including employee relations, organizational structuring, training and development, and policy development. Well-versed in benefits administration, payroll management, Online database (Hris) management, and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resource Management Officer
Mpulungu District Health Office (Ministry of Health)
Mpulungu
2023.02 - Current
- Facilitate onboarding processes for new employees, including paperwork completion and orientation sessions.
- Update and maintain Ihris database.
- Process payroll inputs on SAP on a monthly basis.
- Maintains a database on all training and development reports.
- Coordinate all departments to identify training and development needs on a quarterly basis and update district training needs database.
- Manage employee relations issues such as grievances, disciplinary actions, and performance management.
- Organize staff training programs on topics such as workplace safety, diversity awareness, and customer service protocols.
- Hold disciplinary meetings/hearings to handle disciplinary cases objectively
- Assist with the processing of compensation packages for new hires and existing staff members.
- Maintain accurate records of employee attendance, absences, benefits eligibility, payroll information.
- Provide guidance to managers regarding best practices for managing personnel matters.
- Collaborate with other departments on initiatives related to workforce planning and talent acquisition.
- Create reports tracking key metrics such as turnover rate, absenteeism rate, recruitment costs.
- Investigate complaints or allegations against employees or the organization itself relating to human resources matters.
- Review applications from potential job candidates and conduct background checks prior to hire.
- Facilitate exit interviews with departing employees.
- Develop employee orientation and training programs for new hires and serving staff.
- Process Human Resource Development cases by identifying training needs and facilitating training programs.
- Prepare departmental budget in order to facilitate acquisition of financial resources.
- Liaise between management and employees by relaying work information, adjustments and grievances.
- Facilitate awarding of awards to deserving employees annually based on performance.
- Regularly and accurately interpret and implement the conditions of service and codes of ethics to adhere to the public service regulations.
Human Resource Management Officer
Lunte District Health Office (Ministry of Health)
Lunte
2020.06 - 2022.01
- Facilitate onboarding processes for new employees, including paperwork completion and orientation sessions.
- Update and maintain Ihris database.
- Process payroll inputs on SAP on a monthly basis.
- Maintains a database on all training and development reports.
- Coordinate all departments to identify training and development needs on a quarterly basis and update district training needs database.
- Manage employee relations issues such as grievances, disciplinary actions, and performance management.
- Organize staff training programs on topics such as workplace safety, diversity awareness, and customer service protocols.
- Hold disciplinary meetings/hearings to handle disciplinary cases objectively
- Assist with the processing of compensation packages for new hires and existing staff members.
- Maintain accurate records of employee attendance, absences, benefits eligibility, payroll information.
- Provide guidance to managers regarding best practices for managing personnel matters.
- Collaborate with other departments on initiatives related to workforce planning and talent acquisition.
- Create reports tracking key metrics such as turnover rate, absenteeism rate, recruitment costs.
- Investigate complaints or allegations against employees or the organization itself relating to human resources matters.
- Review applications from potential job candidates and conduct background checks prior to hire.
- Facilitate exit interviews with departing employees.
- Develop employee orientation and training programs for new hires and serving staff.
- Process Human Resource Development cases by identifying training needs and facilitating training programs.
- Prepare departmental budget in order to facilitate acquisition of financial resources.
- Liaise between management and employees by relaying work information, adjustments and grievances.
- Facilitate awarding of awards to deserving employees annually based on performance.
- Regularly and accurately interpret and implement the conditions of service and codes of ethics to adhere to the public service regulations.
Assistant to Senior Librarian (Internship)
National Assembly of Zambia
Lusaka
2019.10 - 2019.12
- Library Issue Desk Duties
- Routine Library Operations
- E-Resource Management
- Capturing Data on D-Space
- Cataloguing and Classification
- Capturing and indexing of data on Koha
- Preparing Newspapers in readiness for binding, Digitization of library documents
- Updating and indexing databases of library materials (Cardex, Newdex, Staff Reports and Committee Reports.
School Administrator
St Columba’s Presbyterian School
2012.01 - 2014.01
- Maintaining school records
- Maintaining/updating employee records.
- Monthly Bank reconciliation
- Maintain staff payroll.
- Liaising with staff, clients and management with correspondence, complaints and queries.
- Preparing periodic reports for the school.
- Ensuring health and safety policies are up to date, Inventory management.
- Organized staff meetings and professional development sessions for faculty members.
- Prepared budgets for school activities and programs.
- Facilitated communication between administrators, teachers, parents, and students.
Education
Master of Arts - MA Human Resourse
University of Lusaka
Lusaka, Zambia2025-12
Bachelor of Arts - BA Business Administration And Library And Informa
University Of Zambia
Lusaka, Zambia2019-03
High School Diploma -
Matero Boys Secondary School
Lusaka, Zambia2011-12
Skills
- Microsoft Office (Word, Excel, Powerpoint, Access)
- Benefits Administration
- New Employee Orientation
- Human Resources Audits
- Human Resource Information System (Hris) Management
- SAP payroll System Management
- Staff Training/Development
- Records Management
- Recruiting and Hiring
- Academic Counseling
- Critical Thinking
- Reports Writing
- Public Speaking
- Adaptability
- Talent Management
- Recruitment Management
- Conflict Management
Personal Information
- NRC Number: 292028/10/1
- Place of Birth: Lusaka
- Date of Birth: 09/17/94
- Gender: Male
- Nationality: Zambian
- Marital Status: Single
Affiliation - Zihrm
Affiliate Member of the Zambia Institute of Human Resource Management (ZIHRM)
Leadership Positions
- Youth Chairperson, St Columba’s Presbyterian Church, 2016, 2018
- Youth Alive President, Matero Boys Secondary School, 2010, 2011
- Secretary to the Chief Librarian, Matero Boys Secondary School, 2010, 2011
- School Prefect, Matero Boys’ Secondary School, 2010, 2011
Languages
- English
- Nyanja
Affiliations
- Creative Writing
- Playing Guitar
- Singer/Songwriter
- Chess
- Reading
Accomplishments
- Youth Alive Chairperson
- St. Columba's Presbyterian Church Youth Chairperson
- Debate Club Panelist
- Lunte District Health Office most hard working
Certification
- Zambia Institute of Human Resource Management (Affiliate Member)
Languages
English
First Language
Nyanja
Intermediate (B1)
B1
References
Mr. Golden Kangala
Senior Human Resource Management Officer
Northern Provincial Health Office
P.O. Box 410026, Kasama.
mwakalol062@gmail.com
+260 966 943526
Dr. Fredrick Mwila
District Health Director
Mpulungu District Health Office
P.O. Box 410026, Mpulungu.
fredrick.mwila@moh.gov.zm
+260 977 690 556
Mrs. Jennipher Sakala
Regional Director
Tear Fund, 4 Bishops Road, Kabulonga, Lusaka.
jennipher.sakala@tearfund.org
+260 979 280900
Timeline
Human Resource Management Officer
Mpulungu District Health Office (Ministry of Health)
2023.02 - Current
Human Resource Management Officer
Lunte District Health Office (Ministry of Health)
2020.06 - 2022.01
Assistant to Senior Librarian (Internship)
National Assembly of Zambia
2019.10 - 2019.12
School Administrator
St Columba’s Presbyterian School
2012.01 - 2014.01
Master of Arts - MA Human Resourse
University of Lusaka
Bachelor of Arts - BA Business Administration And Library And Informa
University Of Zambia
High School Diploma -
Matero Boys Secondary School
- Zambia Institute of Human Resource Management (Affiliate Member)
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