Emmanuel Sichilima
Lusaka
Summary
Dynamic professional with experience at Fishaways Zambia, excelling in recipe preparation and food safety compliance. Proven ability to enhance kitchen organization and collaborate effectively with teams. Recognized for optimizing workflow and delivering high-quality dishes, while maintaining a clean and efficient work environment. Strong communicator dedicated to exceptional service.
Overview
8
8
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Chef and cashier
Fishaways zambia
Lusaka
10.2017 - 09.2019
- Prepared a variety of seafood dishes following established recipes and standards.
- Collaborated with front-of-house staff to coordinate timely food service.
- Maintained cleanliness and organization in the kitchen and storage areas.
- Ensured compliance with health regulations and food safety protocols.
- Assisted in creating an efficient workflow to optimize kitchen operations.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Prepared high-quality dishes according to established recipes.
- Checked quality of raw materials before use.
- Stored foods correctly using correct storage containers and labelling systems.
- Exercised portion control for items served, eliminating waste.
Sales agent
Barlays life zambia
Lusaka
06.2011 - 04.2013
- Building customer base checking on prospective clients to close sales
- Arranging appointments to go market and sale products
- Organizing a small team aidng them to reach their targets and meeting with admin to report weekly and monthly sales
- Engaged clients to understand their insurance needs and preferences.
- Provided product information and explained policy benefits clearly to customers.
- Assisted in processing applications and ensuring accurate documentation.
- Participated in training sessions to improve sales techniques and product knowledge.
- Utilized customer relationship management software for tracking leads and interactions.
- Resolved customer inquiries promptly, ensuring a positive client experience.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Developed relationships with customers by providing excellent customer service.
Education
Arch Bishop Michael Ramsey Technology College
London, EnglandSome College (No Degree) - Law
Unlis
Lusaka, ZambiaSkills
- Recipe preparation
- Food safety compliance
- Kitchen organization
- Portion control
- Team collaboration
- Effective communication
Certification
- Gcse
- Ecdl i.t foundation skills training
Timeline
Chef and cashier
Fishaways zambia
10.2017 - 09.2019
Sales agent
Barlays life zambia
06.2011 - 04.2013
Arch Bishop Michael Ramsey Technology College
Some College (No Degree) - Law
Unlis