Enerst Mulenga
Lusaka
Summary
Experienced with data collection and analysis, crucial for enhancing project performance. Proven track record of delivering actionable insights to improve program efficiency. Demonstrated ability in data analysis and stakeholder communication.
Overview
11
11
years of professional experience
Work History
Monitoring and Evaluation Specialist
Abt Global
06.2023 - 02.2025
- Support the testing and implementation of MEL tools and systems, including but not limited to: mobile data collection, DHIS2-based programs, etc
- Managed stakeholder relationships through effective communication and collaboration, fostering a positive working environment.
- Prepared concise yet comprehensive progress reports for senior management, highlighting key achievements and challenges faced by programs.
- Facilitated cross-functional team collaboration through regular meetings and information sharing on monitoring and evaluation activities.
- Contributed to proposal development efforts by defining appropriate indicators that align with project objectives and funder expectations.
- Promoted a culture of learning within the organization by disseminating findings from evaluations to relevant stakeholders for continuous improvement purposes.
AEFI Data Support Officer
Akros Research
07.2022 - 06.2023
- Supported the EPI Unit to improve COVID-19 vaccine AEFI data flow and response.
- Developed feedback loops into their workflows, supporting coordination with ZAMRA, and/or other tasks as identified by the EPI Unit in support of improved safety surveillance data.
- Created customized dashboards and visualizations to better communicate key insights gleaned from large datasets, driving more informed strategic decisions.
- Spearheaded a project team dedicated to migrating legacy systems onto modern platforms, enhancing overall system performance and reliability.
- Implemented automated backup procedures to mitigate against potential loss or corruption of vital information through human error or technical failure.
- Enhanced data quality by implementing standardized processes and best practices for data collection and entry.
Senior Surveillance Officer
Akros Research
07.2020 - 07.2022
- Spearheaded initiatives aimed at promoting a culture of data-driven decision-making across the organization, resulting in more informed strategic choices.
- Created customized dashboards and visualizations to better communicate key insights gleaned from large datasets, driving more informed strategic decisions.
- Collaborated with cross-functional teams to ensure seamless integration of data systems, improving overall organizational efficiency.
- Managed relationships with external vendors to ensure the timely delivery of high-quality data services, contributing to an overall reduction in operational costs.
Surveillance Officer
Akros Research
08.2018 - 06.2020
- Provide field support to Surveillance officers during implementation across three districts
- Project activity management, building capacity and relationships with district managers, supervisors and team leader assistants (TLAs), and coordinating field staff
- Managing enumeration teams and processes
- Data management, analysis and visualization
- Build mapping files required for Open Map kit (OMK) setup
Field Supervisor
Akros Research
01.2018 - 08.2018
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
Mspray Field Officer
Akros Research
10.2017 - 12.2017
- Improved field operations efficiency by implementing innovative data collection and reporting techniques.
- Developed strong relationships with stakeholders, fostering trust and open lines of communication during site visits and meetings.
- Managed multiple priorities effectively while adhering to deadlines under challenging conditions in the field.
- Expedited decision-making processes by presenting comprehensive reports containing vital field insights to senior leadership teams regularly.
GIS Enumerator
Akros Research
09.2017 - 10.2017
- Increased efficiency in data entry by accurately inputting collected information into the designated database system.
- Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
- Resolved any discrepancies in collected data by cross-referencing records and following up with respondents when needed.
- Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
Branch Manager
Unstolic Resources Limited (T/A Kwik Fit)
02.2016 - 09.2017
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Interviewer Supervisor (Part-time)
Ipsos Synovate (Pty) Ltd
10.2013 - 06.2014
- Conducted interviews with participants to assess eligibility.
- Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
- Increased candidate engagement by conducting thorough and personable interviews.
- Assisted in the development of standardized interview questions, promoting consistency across all departments.
Education
Master of Public Health - Public Health
University of Lusaka
Lusaka12-2025
Bachelor of Arts - Development Studies
University of Zambia
Lusaka, Zambia10-2014
Skills
- Evaluation design
- Indicator development
- Results-based management
- Data collection
- Training facilitation
- Cross-cultural communication
- Qualitative research
- Interview techniques
- Capacity building
- Survey design
- Statistical software
- Quantitative research
Timeline
Monitoring and Evaluation Specialist
Abt Global
06.2023 - 02.2025
AEFI Data Support Officer
Akros Research
07.2022 - 06.2023
Senior Surveillance Officer
Akros Research
07.2020 - 07.2022
Surveillance Officer
Akros Research
08.2018 - 06.2020
Field Supervisor
Akros Research
01.2018 - 08.2018
Mspray Field Officer
Akros Research
10.2017 - 12.2017
GIS Enumerator
Akros Research
09.2017 - 10.2017
Branch Manager
Unstolic Resources Limited (T/A Kwik Fit)
02.2016 - 09.2017
Interviewer Supervisor (Part-time)
Ipsos Synovate (Pty) Ltd
10.2013 - 06.2014
Master of Public Health - Public Health
University of Lusaka
Bachelor of Arts - Development Studies
University of Zambia
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