Eric Junior Phiri
Lusaka
Summary
Dynamic professional with extensive experience in inventory management and customer service at Yalelo Limited. Proven track record in account reconciliation and financial reporting, enhancing operational efficiency. Adept at problem-solving and maintaining document confidentiality, consistently delivering high-quality results in fast-paced environments. Committed to driving team performance and ensuring customer satisfaction.
Overview
8
8
years of professional experience
Work History
Senior Office Orderly
Ministry of Transport and Logistics
Lusaka
12.2023 - Current
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Completed routine maintenance checks, notifying management of needed repairs.
- Performed photocopying, faxing, scanning, and other clerical tasks as needed.
- Maintained confidentiality of sensitive information and documents.
Bookkeeper
Yesmoni Limited T/A Starscape Restaurant and Hotel
Ndola
01.2023 - 12.2023
- Performed account analysis as required by management.
- Performed month-end closing activities.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Implemented program to create daily spreadsheets and streamline financial reporting.
- Processed accounts payable and receivable transactions.
- Verified the accuracy of vendor invoices against purchase orders before payment processing.
- Received and recorded cash, checks and transfers.
Store Supervisor
Roast Cafe and Eatery T/A Mpika Limited
Lusaka
09.2020 - 08.2022
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Maintained updated records on product deliveries, returns, damages.
- Recorded quantities of damaged, faulty or expired items in product reports.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Monitored stock levels and identified ordering needs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Used Point of Sale register system to complete transactions.
Store Supervisor
Yalelo Limited
Lusaka
03.2017 - 09.2020
- Maintained updated records on product deliveries, returns, damages.
- Tracked orders from vendors to ensure timely arrival of goods.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- Recorded quantities of damaged, faulty or expired items in product reports.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Maintained records of items shipped, received, or transferred to another location.
- Monitored stock levels and identified ordering needs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Used Point of Sale register system to complete transactions.
Education
Diploma - Electrical Engineering
Northen Technical College
Ndola, Zambia04-2015
Grade 12 Certicate - Secondary Education
Nyimba Boarding Secondary School
Nyimba, Zambia12-2010
Skills
- Restroom sanitation
- Clerical support
- Document confidentiality
- Account reconciliation
- Financial reporting
- Inventory management
- Problem solving
- Customer service
- Data entry
Date of Birth
- 26/03/1992
Place of Birth
- Katete, Eastern Province, Zambia
Religion
- Christian
Nationality
- Zambian
Languages
Nyanja
First Language
English
Advanced (C1)
C1
Bemba
Elementary (A2)
A2
Nsenga
Intermediate (B1)
B1
References
References available upon request.
Timeline
Senior Office Orderly
Ministry of Transport and Logistics
12.2023 - Current
Bookkeeper
Yesmoni Limited T/A Starscape Restaurant and Hotel
01.2023 - 12.2023
Store Supervisor
Roast Cafe and Eatery T/A Mpika Limited
09.2020 - 08.2022
Store Supervisor
Yalelo Limited
03.2017 - 09.2020
Diploma - Electrical Engineering
Northen Technical College
Grade 12 Certicate - Secondary Education
Nyimba Boarding Secondary School
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