ESTHER SHUNNA PHIRI
Chililabombwe,Zambia
Summary
Resourceful immigration Assistant with solid legal background and fluency in English and Swihili. Managed client communications for immigration attorneys and assisted in preparation of legal documents for immigration applications. Superb organizational skills and compassionate nature leading to optimum outcomes. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Seasoned Immigration Officer skilled in assessing visa and residency applications with precision. Strong background in enforcing immigration laws and regulations, ensuring compliance and maintaining security. Proven track record in conducting thorough interviews and investigations, identifying fraudulent activities, and delivering fair and unbiased decisions. Adept at collaborating with various stakeholders to facilitate smooth immigration processes and enhance community safety.
Dedicated to cyber security with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
With background in customer service and conflict resolution, I bring strong communication and interpersonal skills to interactions with diverse groups. My attention to detail and organisational abilities ensure thorough and accurate processing of documentation. I excel in handling sensitive situations with empathy and professionalism, ensuring compliance and fairness in all procedures.
Adaptable IT personnel with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.
Qualified business management with extensive background in advanced management processes. Utilises superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled project manager with outstanding team leadership abilities to meet targets consistently.
Overview
11
11
years of professional experience
Work History
Assistant Immigration Officer
Department Of Immigration
Lusaka, Zambia
05.2013 - Current
- Effectively and efficiently facilitate and regulate the entry and exit of persons and control the stay of immigrants and visitors in the country in order to contribute to internal security and sustainable socio-economic development
- Issuing of Visas and Residency Permit
- Monitored the status of various immigration cases to ensure compliance with regulations.
- Inspected traveler documents at ports of entry such as airports or land borders ensuring that travelers meet all requirements for entering or leaving the country.
- Maintained records of all transactions processed in order to track progress of each case accurately.
- Developed initiatives aimed at increasing public awareness about changes in immigration laws and regulations.
- Worked with law enforcement agencies to carry out mandated civil and criminal prosecutions.
- Interpreted and explained laws and regulations to travelers and shippers.
- Testified in court cases to provide subject matter expertise.
Education
Certificate - IT Training, Network Engineering & Cyber Security
Career Education
United Kingdom10.2024
Diploma 4 - Business Management, Managing Change, Communication in an organisation, Business Operations, Leadership and The Organisation, Developing Teams, Financial Awareness
London School Of International Business
United Kingdom12.2023
Skills
- Problem-solving skills
- Ability to work in a team
- Strong work ethic
- Analytical skills
- Quantitative skills
- Communication skills
- Leadership qualities
- Strategic thinking
- Persuasion techniques
- Data analysis
- Proactive monitoring
- Thoroughness
- Delivering at Pace
- Filing reports
- Interpersonal communication
- Accountability
- Surveillance
- Regulatory compliance
- Trade compliance
- Security protocols
- Stress tolerance
- Assessment
- Risk management software
- Inspection
- Stop and Search
- Safety compliance
- Risk assessment
- Biosecurity measures
- Document examination
- Line management
- Big data analysis
- Document verification
- Border control procedures
- Immigration laws
- Electronic surveillance systems
- Immigration legislation
- Attention to Detail
- Conflict resolution
- Critical observation
- Anti-Smuggling techniques
- Counter terrorism strategies
- Ethical judgment
- Cultural sensitivity
- Business inspections
- Document analysis
- Immigration case file strategies
- Visa applications
- Compliance
- Background Checks
- Stakeholder education
- Integrity and Honesty
- Legal knowledge
- Cultural Awareness
- Interview techniques
- Relationship Building
- Risk Management
- Decision-Making
- Interpersonal Skills
- Criminal Investigation
- Adaptability
- Excellent Communication
- Fraud Detection
- Team Collaboration
- Intelligence Analysis
- Time management abilities
- Immigration Law
- Problem-Solving
- Civil and criminal prosecution
- Visa approval
- Document Verification
- Duty assessment
- Tactical Operations
- Passport checks
- Legal Codes
- Written Communication
- Multitasking
- Immigration application review
- Law Enforcement
Languages
English
Intermediate
B1
Swahili
Intermediate
B1
Chewa
Advanced
C1
Hobbies
Farming,Gardening,learning languages and culture,learning new things,traveling,sports,cooking,making friends,communite involvement,Technology,writing stories,reading,music,Art,Culinary, exercising,shopping
Interest
Technologu,Farming,Gardening,Security,Team playing,cooking,Art,Communication,Learning cultures,learning languages,Networking,Communite involvement,Marketing,taking short courses,relationship building,emotional intelligence,persuasion,virtual collaboration,conflict resolution,risk assessment,resourcefulness,record keeping,data collection,software knowledge,project scoping,time keeping,multitasking,stock inventory,hard working,honest,meeting deadlines,setting goals,delegating effectively,organization and proactive planning,responsibility,motivating others,developing strategies,innovative,Following and keeping regulations and Laws,customer service,software Engineering,web development,investing,self confidency
References
Mr Mugala
Deputy Officer Incharge immigration officer
Contact: +260978007988
Mr Mclean Afumba
Diplomatic Service
Contact: +971543709255
Timeline
Assistant Immigration Officer
Department Of Immigration
05.2013 - Current
Certificate - IT Training, Network Engineering & Cyber Security
Career Education
Diploma 4 - Business Management, Managing Change, Communication in an organisation, Business Operations, Leadership and The Organisation, Developing Teams, Financial Awareness
London School Of International Business
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