Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Etambuyu Siyubo

lusaka

Summary

Dynamic sales professional with expertise in strategy development and data analysis, honed at Zain Zambia. Proven track record in client acquisition and retention, driving significant revenue growth. Adept at market analysis and fostering team collaboration, ensuring alignment with organizational goals and enhancing customer satisfaction.

Overview

15
15
years of professional experience

Work History

Counter Customer Officer

Zambia Postal Services
01.2017 - Current
  • Sales and invoicing.
  • Customer accounts monthly reconciliations.
  • Customer filling system for easy accessibility.
  • Maintained customer aged analysis reports for Financial / Cash-flow planning.
  • Effectively attended to all audit queries arising from cash sales and credit customer ledgers.
  • Day end cash sales closing and reconciling to receipts.
  • Daily Banking of cash sales and cheque payments.
  • Loan disbursements (Lupiya Loans)
  • Trained new employees on sales processes, management, and procedures.
  • Motor vehicle Licensing (Road Tax) issuing
  • Prepared and submitted monthly sales forecasts for planning purposes.
  • Collection of Insurance premiums from clients
  • Western Union and Money Gram services

Administration & Data Entry Officer

Active Measures Limited
09.2011 - 01.2013
  • Assisted Payroll department in verifying and updating employee timecards into the system database.
  • Creation of new employee databases in the system.
  • Handled Cash disbursements and retirement for all cash needs for the company.
  • Improved operational efficiency through effective schedule management, including coordinating board meetings, travel itineraries and agenda plans.
  • Drafted informative reports regarding upcoming projects and required resources.
  • Supported HR functions, including new hire orientation and equipment allocation.
  • Provided administrative support, including processing purchase orders, service contracts and cash disbursement reports.
  • Maintained excellent Data and Record Management for easy accessibility of employee files and other company documents.
  • Upheld strict confidentiality protocols with all employees and company information.
  • Supervision of office clerks.

Sales Executive

Zain Zambia (Airtel)
01.2011 - 12.2011
  • Analysed past sales data and team performance to develop realistic quarterly sales goals.
  • Helped in Marketing products by presenting products to clients using dynamic presentations and practical use-case scenarios.
  • Maintained detailed records of sales progress, inventories, and marketing success to better align goals with company priorities.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Helped in sales budget formulation.
  • Formulated variance reports on actual achieved sales against the budgeted ones.
  • Participated in market research exercise to improve customer satisfaction and increase company market share.
  • Effective and continued liaison with customers to improve on customer service and build stronger customer relationships.
  • Participated in door-to-door marketing ventures.

Education

Master’s - Marketing

Mulungushi University
10-2025

Bachelor of Commerce - Marketing

Mulungushi University
01.2022

Diploma - Business Administration

Zamtel ICT College
01.2011

Certificate - Digital Marketing & Content Creation

MTN /Media Farms

Skills

  • Sales strategy development
  • Data analysis and decision-making
  • Marketing proficiency
  • Sales management expertise
  • B2B and B2C sales
  • Client acquisition and retention
  • Lead generation
  • Reporting consistency
  • Regulatory compliance
  • Data compilation and review
  • Market analysis and planning
  • Organizational management knowledge
  • Research and strategy development
  • Team collaboration and communication
  • Social media management
  • Competitive market research

References

  • Fred, Simwita, Counter Supervisor, simwitafred@gmail.com, 0955882059, Zambia Postal Services, Kabwe
  • Elizabeth, Banda, Area manager, bethanda@rocketmail.com, 0979526091, Zambia Postal services, Kabwe
  • Piet, Pretorius, Operations Manager, Piet.Pretorius@fqml.com, 0967686585, Active Measures Ltd, Solwezi

Accomplishments

  • Best graduating Student in Bachelor of Commerce

Timeline

Counter Customer Officer

Zambia Postal Services
01.2017 - Current

Administration & Data Entry Officer

Active Measures Limited
09.2011 - 01.2013

Sales Executive

Zain Zambia (Airtel)
01.2011 - 12.2011

Master’s - Marketing

Mulungushi University

Bachelor of Commerce - Marketing

Mulungushi University

Diploma - Business Administration

Zamtel ICT College

Certificate - Digital Marketing & Content Creation

MTN /Media Farms

Similar Profiles

CREATE PROFILE
Etambuyu Siyubo