Eunice Bassole
Lusaka
"The more I learn, the more I realize how much I don't know."
- Albert Einstein
Summary
Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
General Secretary
IAYSP Zambia
Lusaka, Zambia
12.2022 - Current
- Scheduled appointments and conducted follow-up calls to clients.
- Handled confidential information in professional manner.
- Transcribed phone messages and relayed to appropriate personnel.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Performed research to collect and record industry data.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Transcribed and organized information to assist in preparing speeches and presentations.
Volunteer
Ffwpu
Lusaka, Zambia
05.2016 - Current
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided administrative support to department leads to help organize events and fundraisers.
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
Public Relations Intern
Universal Peace Federation International
Lusaka, zambia
06.2022 - 01.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Sales
personal business
lusaka
01.2014 - 10.2016
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Completed orders and organized product deliveries to meet customer timetables.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Education
Bachelors - Mass Communication And Public Relations
01.2019 - 10.2023
Skills
- Direct sales
- Customer Transactions
- Problem Solving
- Cleaning and Sanitizing
- Merchandise Packaging
- Team Leadership
- Creative Thinking
- Team Collaboration
- Microsoft Office
- Analytical Thinking
- Active Listening
- Reporting and Documentation
- Relationship Building
- Youth Advocacy
- Youth Programming
- Data Entry Software
- Verbal and Written Communication
- Clerical Support
- Client Relations Strength
- Document Management
- Event Planning
- Social Media Management
- Administrative Support
- Volunteer Program Assistance
- Google Suite
- Attention to Detail
- Fundraising Events
- Deadline Adherence
- MS Office
- Operations Support
- Public Relations
- Outreach Initiatives
- Community Outreach
- Soliciting Donations
- Raising Funds
- Community Service
- Youth Guidance
- Customer Service
- Meeting Minutes
- Public Relations and Sales
- Press Relations
- Schedule Management
- Sales and Marketing
- Manage Media Relations
- Communication Strategy Development
- Write Press Releases
- Corporate Events Planning
- Report Writing
- Office Staff Leadership
- Departmental Support
- Time Management
- Confidentiality Understanding
- Administrative Management
- Social Media Updating
- Travel Coordination
- Organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Secretary - IAYSP Zambia
12.2022 - Current
Public Relations Intern - Universal Peace Federation International
06.2022 - 01.2023
Cavendish University - Bachelors, Mass Communication And Public Relations
01.2019 - 10.2023
Volunteer - Ffwpu
05.2016 - Current
Sales - personal business
01.2014 - 10.2016