Provide excellent customer service and ensure customer satisfaction
Adhere to safety protocols and procedures
Ensure quality workmanship and attention to details
Maintain a clean and organized workplace
Apprentice
Southern cross motors
01.2011 - 01.2012
My responsibilities as an apprentice were to;
Assist certified technicians with repairs and maintenance tasks
Learn and perform routine maintenance (oil change, tire rotation etc.)
Develop diagnostic skills to identify and troubleshoot vehicle issues
Assist with brake, electrical and suspension system repairs
Participate in vehicle inspection and testing
Education
Technician diploma - undefined
Industrial training center trust
Lusaka
01.2010
General grade12 certificate - undefined
Munali secondary school
Lusaka
01.2006
Skills
Am an experienced and detail-oriented automotive technician with8 years of experience of hands on experience in repair and maintenance services Possess expertise in:
Brake systems
Engine repair (gasoline and diesel)
Scan tool operation (Star diagnosis and OBD II Scanners)
Electrical diagnostics (troubleshooting and circuit repair)
Customer service and communication
Certified technician and committed to staying up to date with industry development through ongoing training and manufacturer certificates
References
Mercy, Namukoko, mercynamukoko@gmail.com, +260964897730, Southern cross motors, Human resources manager