Evaristo Chikunta Makasa
Kabwe,Zambia
Summary
Dedicated Investigations Officer offering over 9 years of progressive law enforcement experience with added legal qualifications and skill. Always seeking ways to go above and beyond job requirements to make lasting impact on department and area of work. Exceptional integrity, leadership and problem-solving abilities. Targeting new position with room for career advancement.
Overview
16
16
years of professional experience
20
20
years of post-secondary education
Work history
Investigations Officer
Zambia Police Service
Kabwe, Zambia
02.2014 - Current
- Performed investigative research, using Police Quarterly and Annual Returns to maintain high quality of data.
- Prevented loss of life by executing rescue functions, including First Aid to injured victims in violent cases
- Managed suspect interviews, employing skilled investigations tactics and corroborate with independent witnesses to assess veracity of statements.
- Acted quickly in emergency situations, exercising expert judgment to determine most appropriate course of enforcement action.
- Provided visible presence in inner-city areas, deterring crime through mobile patrol duties.
- Protected life and property by enforcing Zambian laws and regulations.
- Produced comprehensive crime reports with meticulous attention to detail.
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
- Conducted multiple official investigations by interviewing key personnel, gathering evidence and taking official statements.
- Used proven interview techniques to garner reliable evidence and statements from victims, witnesses and suspects.
- Assessed and verified information given in victim and witness statements to improve investigation workflow.
- Attended emergency situations, employing 9 years of experience to secure optimal resolutions in line with force regulations.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Advised local property, land and homeowners on appropriate crime prevention strategies.
Legal assistant
Joseph Chirwa & Company
Remote work
09.2022 - 10.2023
- Reviewed legal documentation and flagged errors for correction.
- Upheld data quality standards with precise record-keeping.
- Submitted forms and applications for ongoing cases, supporting case progression.
- Managed client files with highest levels of confidentiality and discretion.
- Drafted and submitted legal documents to senior staff for review and approval.
- Explained client rights and entitlements to devise action for legal proceedings.
- Drew up and filed legal contracts ahead of casework commencement.
- Documented case progress and outcomes, creating reports for further analysis.
- Reviewed legal documents for accuracy and compliance.
- Distributed client bills and sought prompt payment.
- Drafted accurate legal documentation from comprehensive research.
- Performed additional research and evidence gathering to strengthen client cases.
- Served court summonses and orders for prompt action.
- Assessed and summarised legal reports for client communications.
- Recorded detailed notes from client and witness interviews for further investigation.
- Coordinated case evidence to support positive client outcomes.
- Monitored litigation developments to give current legal advice.
- Offered comprehensive client advice across various legal matters.
Stock Administration Manager
SPAR Zambia
Kabwe, Zambia
03.2010 - 12.2013
- Resolved issues as they arose for smooth daily management of administrative operations.
- Controlled, monitored and documented administrative processes and procedures.
- Managed stock purchases
- Managed a team of Stock Controllers
- Scheduled staff and delegated assignments to adequately cover operational and project requirements.
- Designed strategic schedules, rotas and workloads to promote productivity.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Instructed employees in company policies and procedures, maximizing compliance and consistency.
- Coordinated work of 16 clerical team members to consistently meet gross profit by ensuring accuracy in costing service departments
- Conducted individual appraisals, set KPI targets, and devised professional development plans to improve staff performance.
- Updated office management on team's activities and progress at weekly meetings.
- Communicated policy changes and business priorities to streamline office team tasks.
- Set office policies and procedures to keep team members coordinated.
- Created and submitted progress reports to upper management.
- Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
- Enforced clerical team compliance with industry best practices and internal policies.
- Evaluated performance of Stock Controllers against company standards.
- Input current metrics into tracking documents and spreadsheets and prepared reports.
Stock Controller
SPAR Zambia
Lusaka, Zambia
04.2008 - 03.2010
- Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
- Controlled best before dates to properly utilise stock.
- Maintained neat and clean store areas in line with health and safety policies.
- Minimised reporting errors when working in fast-paced environment with high volume of inventory.
- Investigated missing items, discrepancies and losses.
- Managed stock rotations to balance inventory of perishable products and minimise wastage.
- Used automated and hand-operated scanners to maintain comprehensive product inventories.
- Received, unpacked and sorted high-volume deliveries.
- Reported delivery discrepancies for missing and damaged goods.
- Compiled detailed reports on production and inventory changes.
- Stored items securely to minimise risk of loss and damage.
- Helped coordinate incoming deliveries, sorting and distributing stock based on immediate requirements.
- Estimated needs and requisitioned new stock to meet demand.
- Organised stock based on rotation requirements and expected use.
- Counted and recorded stock precisely for reliable audits.
- Filed accurate paperwork for up-to-date records.
- Monitored stock levels to reorder replenishments in good time.
- Compiled counts and prepared documentation for incoming and outgoing stock.
- Followed procedures to maintain accurate stock counts and organised storage system.
- Reconciled stock counts for complete inventory records.
Education
Legal Practitioners Qualifying Examination (LPQE) - Advanced Legal Education (Final Term)
Zambia Institute of Advanced Legal Education ZIALE
Lusaka, Lusaka Province, ZAMBIA 10.2022 - 10.2023
Bachelor of Laws - Law
Zambia Open University
Lusaka, Lusaka Province, ZAMBIA 01.2015 - 12.2021
School Certificate - Secondary Education
Lubuto High School
Ndola, Copperbelt Province, ZAMBIA 01.2001 - 12.2003
Junior Secondary School Certificate - Junior Secondary School
Lubuto High School
Ndola, Copperbelt Province, ZAMBIA 01.1999 - 12.2000
Primary School Certificate - Primary School Education
Lyuni Primary School
Ndola, Copperbelt Province, ZAMBIA 01.1992 - 12.1998
Skills
- Knowledge of Zambian Law
- Sound Qualitative Research skills in the case of academic studies, report writing, data collection, and analysis and research design
- Multi-talented, creative mind, safe starter and self-motivated
- Multi-talented, creative mind, self starter and self-motivated
- Good presentation skills, articulate and with an excellent command of the English language and Bemba
- Investigative research and reporting
- Strong interpersonal and organization skills
- Good and effective leadership qualities and Team Player
- Crime trend analysis
- Evidence collection
- Law enforcement
- Investigative interviewing
- Digital and cyber crime investigations
- Legal and judicial processes
- Fraud investigation
- Microsoft Office
- Report writing
- Court appearances
Languages
English
Fluent
SPECIAL TRAINING
Trained in Retail Management System by SPAR Zambia Limited
REFEREES
Mr. Francis Sibamba Jr
GROUP HUMAN RESOURCE MANAGER
SPAR ZAMBIA LIMITED
Lusaka - Zambia
+260968778892
Mr. Joseph Chirwa Esq.
MANAGING PARTNER
JOSEPH CHIRWA AND COMPANY LEGAL PRACTITIONERS
Lusaka - Zambia
+260969809123/0979427846
Ms. Janet Chuma
STAFF OFFICER - CID
ZAMBIA POLICE SERVICE
CENTRAL DIVISION HEADQUARTERS
Kabwe - Zambia
Timeline
Legal Practitioners Qualifying Examination (LPQE) - Advanced Legal Education (Final Term)
Zambia Institute of Advanced Legal Education ZIALE
10.2022 - 10.2023
Legal assistant
Joseph Chirwa & Company
09.2022 - 10.2023
Bachelor of Laws - Law
Zambia Open University
01.2015 - 12.2021
Investigations Officer
Zambia Police Service
02.2014 - Current
Stock Administration Manager
SPAR Zambia
03.2010 - 12.2013
Stock Controller
SPAR Zambia
04.2008 - 03.2010
School Certificate - Secondary Education
Lubuto High School
01.2001 - 12.2003
Junior Secondary School Certificate - Junior Secondary School
Lubuto High School
01.1999 - 12.2000
Primary School Certificate - Primary School Education
Lyuni Primary School
01.1992 - 12.1998
Similar Profiles
Sydney MatundaSydney Matunda
Police Officer at Zambia Police ServicePolice Officer at Zambia Police Service
Moses NgomaMoses Ngoma
Platoon Commander - COY at Zambia Police Service Airport DivisionPlatoon Commander - COY at Zambia Police Service Airport Division
Davies MwanduDavies Mwandu
Chief Operations Officer at Zambia Police ServiceChief Operations Officer at Zambia Police Service
John ChilaJohn Chila
District Epidemic Control Centre Manager at USAID CHEKUP II - Coalition Health ZambiaDistrict Epidemic Control Centre Manager at USAID CHEKUP II - Coalition Health Zambia
Clarence Musonda ChilufyaClarence Musonda Chilufya
Commercial Warehouse Assistant at Sable Zinc Kabwe LtdCommercial Warehouse Assistant at Sable Zinc Kabwe Ltd