Faith Chiweshe
Lusaka
Summary
Confident sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
18
18
years of professional experience
Work History
Sales Representative
Watericon Zambia Limited
Lusaka, Zambia
01.2023 - Current
- Developed presentations, spreadsheets and charts in support of executive board initiatives.
- Created agendas, took meeting minutes and distributed materials to members of the executive board.
- Coordinated scheduling of executive board meetings, events and activities.
- Assisted with budgeting processes related to the organization's strategic plan.
- Conducted research on topics relevant to the organization's operations.
Sales Representative Team Leader
Watericon Zambia Ltd
Lusaka, Zambia
01.2022 - Current
- Source new leads through industry contacts, cold calling, and other methods of outreach.
- Assess current market conditions to inform pricing decisions and develop marketing campaigns.
- Resolve customer complaints promptly and professionally.
- Provide training, coaching, and support for new and existing Sales Representatives.
- Encourage team members to exceed individual sales goals.
- Monitor competitor activities in order to stay ahead of the competition.
- Negotiate contracts with customers in order to maximize profits.
Voluntary Executive Board Secretary
Gandi Charity Foundation
Harare, Zimbabwe
03.2012 - 02.2015
- Conducted research on topics relevant to the organization's operations.
- Developed presentations, spreadsheets and charts in support of executive board initiatives.
- Monitored progress on projects undertaken by the executive board.
- Assisted with budgeting processes related to the organization's strategic plan.
- Handled confidential information with discretion and sensitivity.
Personal Assistant
Intelligence Security Systems
Harare, Zimbabwe
05.2011 - 02.2012
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Maintained confidential files related to personnel records or other sensitive information.
- Provided administrative support to the executive team by conducting research and preparing statistical reports.
- Processed invoices related to business expenses incurred by the executive team.
- Managed office supplies inventory and placed orders when necessary.
- Greeted visitors in a professional manner and provided assistance with inquiries.
Accounts Clerk
French & Smith T/A Customs Services
Harare, Zimbabwe
06.2010 - 10.2010
- Maintained accurate records of customer payments and account balances.
- Collaborated with other departments to ensure smooth flow of processes.
- Ensured accuracy of vendor invoices before payment processing.
- Managed accounts payable and receivable functions effectively and efficiently.
Bank Teller
ZB Bank
Harare, Zimbabwe
07.2007 - 01.2009
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Processed deposits, withdrawals, transfers, and other transactions accurately and efficiently.
- Assisted customers with ordering cheques and ATM cards
- Researched customer inquires regarding their accounts using internal banking systems.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Educated customers about different types of banking services available at the branch.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Developed strong relationships with customers to ensure repeat business.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Data Capture Clerk
Q-Mulative Research
Harare, Zimbabwe
02.2006 - 12.2006
- Researched current trends in the marketplace to inform strategic planning decisions.
- Processed large volumes of incoming paperwork according to predetermined timelines.
- Identified discrepancies in incoming documents, corrected errors, and updated records accordingly.
Education
High School Diploma -
Chinhoyi High School
Zimbabwe12-2006
High School Diploma -
Hatfiled Girls High School
Harare12-2003
Skills
- Business Development
- Marketing
- Operations Management
- Team Leadership
- Negotiation
Timeline
Sales Representative
Watericon Zambia Limited
01.2023 - Current
Sales Representative Team Leader
Watericon Zambia Ltd
01.2022 - Current
Voluntary Executive Board Secretary
Gandi Charity Foundation
03.2012 - 02.2015
Personal Assistant
Intelligence Security Systems
05.2011 - 02.2012
Accounts Clerk
French & Smith T/A Customs Services
06.2010 - 10.2010
Bank Teller
ZB Bank
07.2007 - 01.2009
Data Capture Clerk
Q-Mulative Research
02.2006 - 12.2006
High School Diploma -
Chinhoyi High School
High School Diploma -
Hatfiled Girls High School
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