FEN NGOMA
Chingola
Summary
Strategic Human Resource Lead with 3 years of experience managing HR operations for Hanhe Mining Limited across Konkola Copper Mines, Kansanshi Mine, and Lumwana Mine Sites. Skilled in talent acquisition, employee relations, compliance, and workforce planning. Proven track record in driving employee engagement, improving retention, and aligning HR strategies with organizational goals in the mining sector.
Overview
3
3
years of professional experience
Work History
HUMAN RESOURCE LEAD
KONKOLA COPPER MINES- HANHE MINING LIMITED
04.2024 - Current
- Oversee and manage HR operations across multiple mining sites, including Konkola Copper Mines, Kansanshi Mine, and Lumwana Mine.
- Lead end-to-end recruitment processes, including job postings, candidate screening, interviews, and onboarding.
- Develop, implement, and maintain HR documents such as policies, procedures, employee handbooks, contracts, and compliance reports.
- Manage employee relations, including conflict resolution, disciplinary actions, and grievance handling.
- Design and execute employee engagement initiatives to improve workplace morale and productivity.
- Conduct workforce planning and talent management to meet organizational needs.
- Administer performance management systems, including appraisals, feedback, and career development plans.
- Coordinate training and development programs to enhance employee skills and competencies.
HUMAN RESOURCES OFFICER
BARRICK -LUMWANA MINING COMPANY
04.2023 - 05.2024
- Supported the HR department in daily operations, including recruitment, onboarding, and employee records management.
- Coordinated recruitment processes, including job postings, candidate screening, interviews, and reference checks.
- Employee filing and updating employee records in the Human Resources Department.
- Managed employee documentation, including contracts, offer letters, and personnel files, ensuring accuracy and confidentiality.
- Assisted in payroll administration by verifying attendance records, overtime, and other payroll-related data.
- Maintained and updated HR databases and systems to ensure accurate, up-to-date employee information.
- Supported employee relations by addressing queries, resolving conflicts, and providing guidance on HR policies.
- Supported performance management processes, including appraisals, feedback sessions, and goal-setting activities.
- Facilitated onboarding and induction bookings for new hires to ensure a smooth transition into the organization.
HUMAN RESOURCE OFFICER
SINOMA CEMENT COMPANY
08.2022 - 03.2023
- Conducted resume screening, interviews, and liaised with the HR Manager.
- Engaged new recruits in the Bamboo HR System, capturing all relevant employee details.
- Terminated employees in the HR system who leave the company for various reasons, as soon as they are officially terminated.
- Organized training sessions and supported development programs.
- Conducted orientation for newly recruited employees and prepared files, ensuring all the onboarding documents were attached.
- Managed the provision of administrative support services efficiently, such as NAPSA, NHIMA, workers' compensation, and immigration queries.
- Acted as the central point of contact for HR queries, offering timely assistance to employees and management.
- Managed industrial relations and ensured accurate maintenance of staff and payroll records.
HUMAN RESOURCE INTERN
ZAMPIPE LIMITED - KONKOLA COPPER MINES
10.2021 - 12.2021
- Assisted with recruitment, onboarding, and employee documentation.
- Supported HR database updates and record management.
- Provided administrative support for daily HR operations and payroll.
- Helped organize training programs, and participated in performance management tasks.
Education
Bachelor of Business Administration -
The Copperbelt University
01.2022
G12 School Certificate -
David Kaunda National Technical Secondary School
Skills
- Communication skills
- Problem-solving
- Data integrity
- Leadership
- Attention to detail
- Organizational Skills
- Learning and Development
- Performance Management
- Oracle HR Software
- Microsoft Office (Word, Excel, PowerPoint)
- Talent Acquisition
- Conflict Resolution
- Payroll
- HRIS
Affiliation
Member of Zambia Institute of Human Resource Management
Languages
- English
- Kaonde
- Bemba
References
- Mr. Eugene Simbayi, Human Resources Officer, Barrick Lumwana Mine, eugene.simbayi@barrick.com
- Mr. Chiti Mwamba, Administration Manager, Sinoma Cement Company, +260968652600
Timeline
HUMAN RESOURCE LEAD
KONKOLA COPPER MINES- HANHE MINING LIMITED
04.2024 - Current
HUMAN RESOURCES OFFICER
BARRICK -LUMWANA MINING COMPANY
04.2023 - 05.2024
HUMAN RESOURCE OFFICER
SINOMA CEMENT COMPANY
08.2022 - 03.2023
HUMAN RESOURCE INTERN
ZAMPIPE LIMITED - KONKOLA COPPER MINES
10.2021 - 12.2021
Bachelor of Business Administration -
The Copperbelt University
G12 School Certificate -
David Kaunda National Technical Secondary School
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