Highly organized, dedicated, motivated, hardworking, focused, and determined Human Resource Graduate Officer with a proven ability to improve the working environment and a strong commitment towards employee welfare. Demonstrating strong interpersonal skills, sensitive to employee concerns and handling confidential information with utmost discretion and integrity. Proficient in business and leadership, reflected in familiarity with employment law. Three years of experience as the Special Assistant to the Student Union President at The Copperbelt University Student Union Executive (COBUSU Union), excelling in collaborating with others to efficiently achieve goals and deliver excellent results within specified timelines.
1.Managing compliance alerts and sanctions
2. Conducting on-going customer periods reviews and remediation
3. Managing dormant accounts
4. Managing customer complaints
5. Analysis customer statements for compliance purposes
6. Assessing credit facilitates
7. Managing facility collaterals
8. Managing credit documentations