Flavia Phiri
Lusaka
Summary
I am a results-driven Monitoring and Evaluation Officer with over 10 years of experience in program implementation and 3 years of designing and implementing M&E systems, data collection, analysis, and reporting. Skilled in using both quantitative and qualitative methods to assess program effectiveness and improve organizational performance. Adept at working with stakeholders and cross-functional teams to ensure alignment with project goals and compliance with stakeholder and donor requirements.
Overview
11
11
years of professional experience
Work History
MONITORING, LEARNING AND EVALUATION OFFICER
HEALTHY LEARNERS-ZAMBIA
LUSAKA
11.2022 - Current
- Supporting and coordinating organization-wide monitoring, evaluation, and learning of the School Health Program.
- Scoping of new sites prior to program implementation.
- Baseline data collection prior to program expansion for monitoring and evaluation of the program's impact to aid in decision-making.
- Monitoring program success, testing assumptions, and leveraging data to solve complex problems.
- Lead the provision of technical support to program staff on data tools and data visualization.
- Supporting the implementation of design plans for data collection tools (coding surveys in Kobo Collect, SurveyCTO, Google Forms, and Google Sheets).
- Lead the entry of various program data sources and updates on a timely basis by all responsible program staff.
- Conduct regular data quality assessments, and provide feedback to program staff to ensure data entry accuracy.
- Collecting and aggregating qualitative and anecdotal data via interviews, surveys, and meetings.
- Data cleaning using Excel packages.
- Building visualization dashboards on Tableau.
- Data analysis and visualization using Tableau, SPSS, and Excel Office packages.
- Managing data quality through the support and training of program staff on the use of reporting templates and dashboard visualization on Tableau.
- Support the setting up and monitoring of pilot studies for new ideas and systems to improve the program (report sharing, pre-testing of data collection tools).
- Enter data into necessary databases, and maintain/update organizational files.
- Organize and file all hard copies of data collected from various tools.
- Provide guidance and coordinate with the Programs team to troubleshoot and provide technical support.
- Support the development and rollout of Monitoring and Evaluation Frameworks, guidelines, and plans to guide quality Monitoring and Evaluation in the program.
- Collect data on a regular basis to measure achievement against the performance indicators through survey interviews and focus group discussions.
- Maintain and administer the M&E database; analyze and aggregate findings.
- Support program progress reporting, and program mid-line review for impact evaluation.
- Identify areas where technical support is required, and organize refresher training on M&E for program staff and/or partners, as required.
- Conduct data quality checks on reports coming through the ThinkMD app.
- Produce reports on M&E findings, and prepare presentations based on M&E data, as required.
- Activity budgeting and retirements.
PROGRAM MENTOR
HEALTHY LEARNERS-ZAMBIA
04.2022 - 11.2022
- Mentored and monitored the implementation of the School Health Program with implementing partners to identify challenges and successes.
- Collaborated with Government parties for program impact (Ministry of Education and Health Parties).
- Provided technical assistance, advice, feedback, and support to the partners implementing the School Health Program.
- Reviewed data, reports, and performance action plans.
- Facilitated and actively engaged partners in monthly meetings to review Key Performance Indicators.
- Prepared daily write-ups of site-visits to document key observations, made recommendations, and planned for follow-ups.
- Followed through on commitments made by partners in ensuring that the program was running smoothly and according to the organizational mission.
- Built relationship through partner engagement.
- Provided just in time support and individualized coaching, mentoring, support in accordance with the individual partner needs.
- Managed budgets and retirements.
PUBLIC HEALTH NURSE
MINISTRY OF HEALTH ZAMBIA-CHAWAMA GENERAL HOSPITAL
06.2014 - 05.2022
- Monitored health trends and identified health risk factors to specific communities.
- Designed and implemented health education campaigns and disease prevention activities.
- Conducted community engagement with stakeholder and planned activities to benefit the communities.
- Monitored high risk prenatal and postnatal mothers and their infants’ health through home visits.
- Provided advice, information, support, and referrals as appropriate from home visits.
- Educated and provided direct health care services to vulnerable and at-risk populations in the community.
- Led Home Based Care to monitor Patients with Non-Communicable Diseases (Chronic Illnesses) after Hospital Discharge/Visits.
- Participated in Data collection, analysis, and management of various programs.
- Conducted Maternal and Child Health services (immunizations of under five children, pregnant mothers, Ante-Natal and Post Natal Care, short term family planning) at facility and outreach sites.
- Ensured departmental budgets, payments and retirements were done and undertook timely preparation of reports and work plans to monitor and evaluate performance for decision making.
- Requisitioned for all the needed medical supplies to ensure availability of medical stock all the time for a smooth workflow.
Education
Master’s Degree - Project Management
12.2024
Diploma - Nursing (upgrade)
12.2020
Bachelor’s Degree - Public Health
12.2018
Certificate - Zambian Enrolled Nursing
12.2010
General School Certificate -
12.2004
Skills
- Monitoring & Evaluation Frameworks
- Data Collection lead
- Report Writing & Presentation
- Baseline, Midline & Endline Surveys
- Results-Based Management
- Capacity Building & Training
- Data Analysis: SPSS
- Data Analysis: Excel
- Data Analysis: Kobo Toolbox
- Data Analysis: Tableau
- M&E Tools: Logical Framework
- M&E Tools: Theory of Change
- Project Management
- Partner engagement
- Multi-tasker and highly organized
- High degree of humility and emotional intelligence
- Ability to deal with people with tact and diplomacy
- Ability to work in diversified environments
- Excellent oral and written communication skills
- Good moderation, facilitation, and training skills
- Good interpersonal skills
- Ability to work in a team
- Ability to work independently with minimum supervision
- Leadership skills
- Community outreach
- Attention to detail
Personal Information
- Date of Birth: 11/25/86
- Gender: Female
- Nationality: Zambian
- Marital Status: Single
- Religion: Christianity
Awards
Part of the Healthy Learners team that scooped the 2025 Skoll Award.
References
- Mr Steven Malambo, Healthy Learners-Zambia, Senior Business Analyst, +260973047386, chendelasteven@gmail.com
- Florence Hamahwa Chama, UNAIDS Zambia, Programs Assistant, +260976483529, florencehamahwa@gmail.com
- Justina Banda Phiri, Ministry of Health Zambia, Public Health Nursing Department In-charge, +260979097017
Languages
Fluent, Fluent, Good, Good
National Registration Identity
919219/11/1
Certificates And Courses
- Monitoring and Evaluation in Global Health, University of Washington Global, 2022
- Project Management, Udemy, 2024
- Report Writing-Analytical Business Report, Udemy, 2024
- Project Management and how to respond to Risks, Udemy, 2024
- Excel: Data cleaning and analysis technique, Udemy, 2024
Timeline
MONITORING, LEARNING AND EVALUATION OFFICER
HEALTHY LEARNERS-ZAMBIA
11.2022 - Current
PROGRAM MENTOR
HEALTHY LEARNERS-ZAMBIA
04.2022 - 11.2022
PUBLIC HEALTH NURSE
MINISTRY OF HEALTH ZAMBIA-CHAWAMA GENERAL HOSPITAL
06.2014 - 05.2022