Summary
Overview
Work History
Education
Skills
Trainingandprofessionalprogrammes
Professionaloverview
Timeline
Generic

FRANCISCA PFUMA

Lusaka

Summary

Results-driven marketing and sales professional with extensive experience in business-to-business relationship development, logistics, and telecommunications.

Overview

21
21
years of professional experience

Work History

Sales account manager

Primedia Zambia
05.2021 - Current
  • Manage and maintain existing client relationships
  • Sourcing new business opportunities, tracking new innovations to upsell
  • Doing site drives, presentations to clients and negotiating to close deals

Marketing Manager

Astro Mobile
01.2017 - Current
  • Prospected new business
  • Managed branding, events, and aftersales teams
  • Partnered with networks on promotions and bundles
  • Prepared daily, weekly, and monthly reports

Marketing Manager

Lamasat international
06.2017 - 05.2021
  • Planning and execution if campaigns across channels
  • Maintaining brand consistency
  • Developing social media, out of home and print strategies
  • Attending and spearheading marketing events
  • Presenting marketing budgets

Regional Sales Manager (Copperbelt)

Astro Mobile
11.2015 - 12.2016
  • Prospected new clients
  • Managed field sales team
  • Conducted presentations to prospective clients
  • Prepared daily, weekly, and monthly reports

Business Development Manager

A1 Outdoor Billboards
12.2014 - 11.2015
  • Prospected new clients
  • Researched market trends
  • Prepared proposals and reports

Business Development/Logistics Manager

DGS Supply Chain UK
01.2012 - 11.2014
  • Developed solutions and sold company products
  • Managed driver and vehicle fleet
  • Assisted with invoice preparation using Sage accounting software

Senior Fault Consultant

Telecom Plus UK
06.2008 - 12.2011
  • Handled mobile and internet escalation queries
  • Worked closely with Customer Service Manager

Telecoms Fault Operator and Engineer Allocator

MainTel UK
09.2007 - 05.2008
  • Managed customer service queries
  • Diagnosed telephone system faults

Telephonist

BBC Television Centre
London, UK
08.2003 - 08.2007
  • Managed incoming calls
  • Directed artists and visitors

Education

Bachelors - Business Administration

Northrise University
01.2021

HND - Media Studies

CNWL London
London UK
01.2007

Diploma - Management of Information Systems

London School of Business Studies
01.2005

GCSE O'Levels - 9 subjects, Grades A-C

Skills

  • Microsoft Office Suite
  • Telecommunications
  • Interpersonal skills
  • Presentation skills
  • Business engagement
  • Solution proposal development
  • Written communication
  • Verbal communication
  • Logistics and Supply Chain Management
  • Customer Relationship Management

Trainingandprofessionalprogrammes

  • Yvonne Baxter's Service Training and Excellence
  • Constant Contact E-Marketing
  • BBC Internship - Researcher for Radio 5 Live
  • Radio 1 Xtra - geared towards youth and ethnic minorities
  • Mentored by Producer Marcus Ryder

Professionaloverview

Results-driven marketing and sales professional with extensive experience in business-to-business relationship development, logistics, and telecommunications.

Timeline

Sales account manager

Primedia Zambia
05.2021 - Current

Marketing Manager

Lamasat international
06.2017 - 05.2021

Marketing Manager

Astro Mobile
01.2017 - Current

Regional Sales Manager (Copperbelt)

Astro Mobile
11.2015 - 12.2016

Business Development Manager

A1 Outdoor Billboards
12.2014 - 11.2015

Business Development/Logistics Manager

DGS Supply Chain UK
01.2012 - 11.2014

Senior Fault Consultant

Telecom Plus UK
06.2008 - 12.2011

Telecoms Fault Operator and Engineer Allocator

MainTel UK
09.2007 - 05.2008

Telephonist

BBC Television Centre
08.2003 - 08.2007

Bachelors - Business Administration

Northrise University

HND - Media Studies

CNWL London

Diploma - Management of Information Systems

London School of Business Studies

GCSE O'Levels - 9 subjects, Grades A-C

FRANCISCA PFUMA