FRANCISCA PFUMA
Lusaka
Summary
Results-driven marketing and sales professional with extensive experience in business-to-business relationship development, logistics, and telecommunications.
Overview
21
21
years of professional experience
Work History
Sales account manager
Primedia Zambia
05.2021 - Current
- Manage and maintain existing client relationships
- Sourcing new business opportunities, tracking new innovations to upsell
- Doing site drives, presentations to clients and negotiating to close deals
Marketing Manager
Astro Mobile
01.2017 - Current
- Prospected new business
- Managed branding, events, and aftersales teams
- Partnered with networks on promotions and bundles
- Prepared daily, weekly, and monthly reports
Marketing Manager
Lamasat international
06.2017 - 05.2021
- Planning and execution if campaigns across channels
- Maintaining brand consistency
- Developing social media, out of home and print strategies
- Attending and spearheading marketing events
- Presenting marketing budgets
Regional Sales Manager (Copperbelt)
Astro Mobile
11.2015 - 12.2016
- Prospected new clients
- Managed field sales team
- Conducted presentations to prospective clients
- Prepared daily, weekly, and monthly reports
Business Development Manager
A1 Outdoor Billboards
12.2014 - 11.2015
- Prospected new clients
- Researched market trends
- Prepared proposals and reports
Business Development/Logistics Manager
DGS Supply Chain UK
01.2012 - 11.2014
- Developed solutions and sold company products
- Managed driver and vehicle fleet
- Assisted with invoice preparation using Sage accounting software
Senior Fault Consultant
Telecom Plus UK
06.2008 - 12.2011
- Handled mobile and internet escalation queries
- Worked closely with Customer Service Manager
Telecoms Fault Operator and Engineer Allocator
MainTel UK
09.2007 - 05.2008
- Managed customer service queries
- Diagnosed telephone system faults
Telephonist
BBC Television Centre
London, UK
08.2003 - 08.2007
- Managed incoming calls
- Directed artists and visitors
Education
Bachelors - Business Administration
Northrise University
01.2021
HND - Media Studies
CNWL London
London UK01.2007
Diploma - Management of Information Systems
London School of Business Studies
01.2005
GCSE O'Levels - 9 subjects, Grades A-C
Skills
- Microsoft Office Suite
- Telecommunications
- Interpersonal skills
- Presentation skills
- Business engagement
- Solution proposal development
- Written communication
- Verbal communication
- Logistics and Supply Chain Management
- Customer Relationship Management
Trainingandprofessionalprogrammes
- Yvonne Baxter's Service Training and Excellence
- Constant Contact E-Marketing
- BBC Internship - Researcher for Radio 5 Live
- Radio 1 Xtra - geared towards youth and ethnic minorities
- Mentored by Producer Marcus Ryder
Professionaloverview
Results-driven marketing and sales professional with extensive experience in business-to-business relationship development, logistics, and telecommunications.
Timeline
Sales account manager
Primedia Zambia
05.2021 - Current
Marketing Manager
Lamasat international
06.2017 - 05.2021
Marketing Manager
Astro Mobile
01.2017 - Current
Regional Sales Manager (Copperbelt)
Astro Mobile
11.2015 - 12.2016
Business Development Manager
A1 Outdoor Billboards
12.2014 - 11.2015
Business Development/Logistics Manager
DGS Supply Chain UK
01.2012 - 11.2014
Senior Fault Consultant
Telecom Plus UK
06.2008 - 12.2011
Telecoms Fault Operator and Engineer Allocator
MainTel UK
09.2007 - 05.2008
Telephonist
BBC Television Centre
08.2003 - 08.2007
Bachelors - Business Administration
Northrise University
HND - Media Studies
CNWL London
Diploma - Management of Information Systems
London School of Business Studies