Result oriented team-player and hard working. Fits in any working environment, under pressure, willing to learn and work within schedule. Good researcher.
Overview
12
12
years of professional experience
Work History
Relationship Manager-Corporate
Access Bank Zambia
05.2024 - Current
Spearhead the acquisition of new business from Large Corporate clients through strategic selling, networking, and referrals.
Conduct in-depth credit analysis and monitor loan portfolios to ensure quality asset growth and mitigate credit risk.
Identify and capitalize on cross-selling and up-selling opportunities, leveraging market intelligence to achieve product and revenue targets.
Collaborate closely with the Credit Department to facilitate timely processing of lending applications and manage client expectations on credit decisions.
Translate strategic business banking objectives into actionable weekly, monthly, and annual targets, in alignment with the Head of Corporate Banking.
Drive portfolio profitability by proactively monitoring key account turnover and ensuring alignment with ecosystem revenue plans.
Develop and maintain complex client relationships, coordinating with internal stakeholders to deliver superior banking solutions.
Represent the Bank at local industry events and professional forums to identify market trends, partnership opportunities, and competitive insights.
Foster a collaborative team environment focused on achieving shared goals and delivering value to clients.
Assistant Relationship Manager
Atlas Mara Bank
09.2015 - 01.2024
Preparation of credit papers for new facilities as well those that are due for review.
On boarding new clients for the purpose of book value growth
Portfolio monitoring and management
Stakeholder holder management for seamless flow of instructions and business needs of our valued clients
New to bank account compliance assessment
Ensuring products quality assurance through via feedback given based on customer experience
Processing of customer instructions
Marketing of existing corporate products as well enlightening customers on new bank products
Maintaining already existing customer relations through customer visitations
Entry level clerk
Zambia National Commercial Bank (ZANACO)
10.2013 - 10.2015
Processing of Telegraphic Transfers
Posting of Salaries
Issuing ATM cards
Cheque book ordering from Head Office, maintaining them and issuing to customers
Bank cheque issuance upon request by customers
Paying and receiving cash on the counter (Teller)
Providing customer service at the inquiries desk
Filling of Bank documents and vouchers
Education
Master of Business Administration -
ZCAS University
Certification - Profitability and Credit Risk, Commercial Lending and Problem Loans
Moody’s Analytics
01.2023
Post Diploma - Business Administration
University of Zambia
01.2014
Bachelors of Arts Degree - undefined
University of Zambia
01.2013
School Certificate - undefined
Chingola High School
01.2007
Skills
Microsoft Word: Above Average User
Microsoft Excel: Above Average User
Internet and Emails: Above Average User
LANGUAGES
English: Very Good
Bemba: Average
Nyanja: Good
References
Elijah, Kangwa, Head of Corporate and Investment Banking, 0964142881, Access Bank, Access Bank Headquarters
Hobbies and Interests
Playing soccer, Reading books, Watching Documentaries., Cooking
Timeline
Relationship Manager-Corporate
Access Bank Zambia
05.2024 - Current
Assistant Relationship Manager
Atlas Mara Bank
09.2015 - 01.2024
Entry level clerk
Zambia National Commercial Bank (ZANACO)
10.2013 - 10.2015
Certification - Profitability and Credit Risk, Commercial Lending and Problem Loans
Manager, MNO’s and Channels -Global Transaction Banking (Corporate and Investment Banking) at Atlas Mara Zambia/Access Bank ZambiaManager, MNO’s and Channels -Global Transaction Banking (Corporate and Investment Banking) at Atlas Mara Zambia/Access Bank Zambia