Summary
Overview
Work History
Education
Skills
LANGUAGES
References
Hobbies and Interests
Timeline
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FRANK KAKOMA

Lusaka

Summary

Result oriented team-player and hard working. Fits in any working environment, under pressure, willing to learn and work within schedule. Good researcher.

Overview

12
12
years of professional experience

Work History

Relationship Manager-Corporate

Access Bank Zambia
05.2024 - Current
  • Spearhead the acquisition of new business from Large Corporate clients through strategic selling, networking, and referrals.
  • Conduct in-depth credit analysis and monitor loan portfolios to ensure quality asset growth and mitigate credit risk.
  • Identify and capitalize on cross-selling and up-selling opportunities, leveraging market intelligence to achieve product and revenue targets.
  • Collaborate closely with the Credit Department to facilitate timely processing of lending applications and manage client expectations on credit decisions.
  • Translate strategic business banking objectives into actionable weekly, monthly, and annual targets, in alignment with the Head of Corporate Banking.
  • Drive portfolio profitability by proactively monitoring key account turnover and ensuring alignment with ecosystem revenue plans.
  • Develop and maintain complex client relationships, coordinating with internal stakeholders to deliver superior banking solutions.
  • Represent the Bank at local industry events and professional forums to identify market trends, partnership opportunities, and competitive insights.
  • Foster a collaborative team environment focused on achieving shared goals and delivering value to clients.

Assistant Relationship Manager

Atlas Mara Bank
09.2015 - 01.2024
  • Preparation of credit papers for new facilities as well those that are due for review.
  • On boarding new clients for the purpose of book value growth
  • Portfolio monitoring and management
  • Stakeholder holder management for seamless flow of instructions and business needs of our valued clients
  • New to bank account compliance assessment
  • Ensuring products quality assurance through via feedback given based on customer experience
  • Processing of customer instructions
  • Marketing of existing corporate products as well enlightening customers on new bank products
  • Maintaining already existing customer relations through customer visitations

Entry level clerk

Zambia National Commercial Bank (ZANACO)
10.2013 - 10.2015
  • Processing of Telegraphic Transfers
  • Posting of Salaries
  • Issuing ATM cards
  • Cheque book ordering from Head Office, maintaining them and issuing to customers
  • Bank cheque issuance upon request by customers
  • Paying and receiving cash on the counter (Teller)
  • Providing customer service at the inquiries desk
  • Filling of Bank documents and vouchers

Education

Master of Business Administration -

ZCAS University

Certification - Profitability and Credit Risk, Commercial Lending and Problem Loans

Moody’s Analytics
01.2023

Post Diploma - Business Administration

University of Zambia
01.2014

Bachelors of Arts Degree - undefined

University of Zambia
01.2013

School Certificate - undefined

Chingola High School
01.2007

Skills

  • Microsoft Word: Above Average User
  • Microsoft Excel: Above Average User
  • Internet and Emails: Above Average User

LANGUAGES

English: Very Good
Bemba: Average
Nyanja: Good

References

Elijah, Kangwa, Head of Corporate and Investment Banking, 0964142881, Access Bank, Access Bank Headquarters

Hobbies and Interests

Playing soccer, Reading books, Watching Documentaries., Cooking

Timeline

Relationship Manager-Corporate

Access Bank Zambia
05.2024 - Current

Assistant Relationship Manager

Atlas Mara Bank
09.2015 - 01.2024

Entry level clerk

Zambia National Commercial Bank (ZANACO)
10.2013 - 10.2015

Certification - Profitability and Credit Risk, Commercial Lending and Problem Loans

Moody’s Analytics

Post Diploma - Business Administration

University of Zambia

Bachelors of Arts Degree - undefined

University of Zambia

School Certificate - undefined

Chingola High School

Master of Business Administration -

ZCAS University
FRANK KAKOMA