Fred Hang’andu

My work experience spans a period of about 23 years, starting from 1999 at Anti-Corruption Commission. Once I gained preliminary work experience from my first job I moved on to the Water Resources Action Programme as a communications/public relations specialist. With that stint I established my foundation advising the Government through Ministry of Energy and Water Development, and later joined the ERB in July 2006 as Communications Officer (Spokesperson). There I was soon after appointed to act as Director Consumer and Consumer Affairs in October 2006 till February 2017. Then, my department was restructured and I was appointed to lead the team as Head Consumer and Public Affairs and later rose to the position of Director.

To positively influence attitudinal and behavioral change through inclusion.

• Interim Vice Chairman, Regional Energy Regulators Association, 09/01/21, 02/28/22
• Committee Member, Licensing Committee of the Securities and Exchange Commission, 01/01/18, 12/31/23
• Alternate Member, National Council for Construction Board, 01/01/17, 12/31/18
• Interim Ex-officio, Energy Regulation Board, 01/01/21, 12/31/22

• Date of Birth: 09/21/73
• Marital Status: Married

• MRS. AGNES B. PHIRI, Former Supervisor, +260 977752892, agnesbphiri@gmail.com
• SILVESTER HIBAJENE, Former CEO/Supervisor, +260 966771162, shibajene@gmail.com
• Mr. Noel Nkoma, Chairman DBZ and former ERB Board Member, +260 977845524, noel.nkoma@gmail.com

• International Negotiation Skills, British Council, 2004
• Public Awareness, Stakeholder Consultation and Media Relations for PPP, IP3 - USA, 2005
• Director Development on Corporate Governance, Directorship and Board Effectiveness, IOD, 2007
• Public Utilities Regulatory Course, PURC/World Bank Training program (University of Florida), 2008
• Regulatory Impact Assessment, IP3 – USA, 2015
• Corporate Governance Training, 2022

Oversaw institutional performance anchored on M&E principles using the Balanced Score Card., Led the communications team in the development of the first Communications Strategy for the Institution in 2011., Involved in monitoring utility/licensee performance for ease of regulation., Led in-house research teams in undertaking surveys on Stakeholder Perception and Awareness., Key to the development of the institutional Strategic Business Plans (SBP) in 2018 and 2022., Key to establishing the Communication and Consumer Services Sub-Committee., Central to developing regulations for the establishment of Consumer Councils., Oversaw public consultation process on Zesco's application to review tariffs., Participated in the review of ERB institutional policies., Oversaw the licensing process for eight months., Elevated matters of consumer protection to Licensee performance., Oversaw Board training in Corporate Governance., Developed Communication Strategy and Stakeholder Management Plan., Ensured adherence to the Public Finance Management Act., Participated in developing the risk management framework., Managed a debt stock of about US$6.3 million for Fuel Marking services.

Goal-oriented self-starter with over 20 years of public sector experience.

• Coordinated first ever National Consumer Conference in 2007
• Pioneered the Energy Week concept
• Provided key inputs for provisions that have facilitated the establishment of consumer councils

• Was promoted from Communications Officer to Head Consumer and Public Affairs after five months of service
• Was elevated to the position of Director Consumer and Public Affairs from position of Senior Manager Consumer and Public Affairs in 2018
• Was appointed to Act as Director General for eight months from September 2021 to May 2022