FRIDAH MSITINI
Lusaka
Summary
Methodical and accurate accounting professional with background in payroll management, financial data reporting and preparing year-end tax returns. Knowledgeable about delivering precise monthly, quarterly and annual audits. Offers attention to detail and analytical skills to identify discrepancies and prepare detailed projections. Versed in accounting software, spreadsheet tracking, and GAAP.
Overview
17
17
years of professional experience
Work History
Assistant Accountant
Lusaka City Council
Lusaka
2020.08 - Current
- Ensured maintenance of Cashbook and Ledgers for Constituency Development Fund (CDF) Account
- Managed more than 50 CDF customer calls per day
- Ensured preparation of Bank Reconciliation Statements
- Processed routine Payment Vouchers
- Performed maintenance of asset registers and safeguarded council assets
- Organised budget documentation and tracked expenses to maintain tight business controls.
- Answered member calls regarding accounts and made necessary adjustments and payments
- Prepared reports and projections based on financial data.
Presiding Officer
Electoral Commission of Zambia, ECZ
Lusaka
2021.08 - 2021.08
- Led over 15 polling assistants and oversaw their operations to achieve targets
- Chaired and presided over all polling station needs and deliberations
- Ensured accountability of all Ballot Papers Issued and Un-issued
- Ensuring that voter identification is checked before ballot papers are issued
- Sensitized voters on how to cast their votes accordingly
- Ensured Polling Station is closed on time
- Performed ballot paper accountability and pack up documents accordingly
- Ensured delivery of ballot boxes and associated paperwork
- Monitored all vote activities keenly and ensured all voter needs are dealt with accordingly
Senior Accountancy Assistant
Lusaka City Council
Lusaka
2020.07 - 2020.10
- Ensured consistent updates of Leave Days on Employees' Files were done
- Ensured timely computation of Terminal Benefits
- Ensured attendance to employees' queries is performed
- Drafted and edited financial presentations for management to inform decision-making
- Reviewed and filed payroll documents following department procedures
- 2
- Managed payroll by tracking employee hours and entitlements
- Organized budget documentation and tracked expenses to maintain tight business controls
- Participated in monthly, quarterly, and annual audits.
Assistant Registration Officer
Electoral Commission of Zambia
Lusaka
2015.09 - 2015.09
- Managed more than 100 voter Registration per day
- Systematically compiled and organized voter registrations
- Verified documents of potential voter applicants to support preliminary tasks
- Upheld and enforced data confidentiality practices
- Performed nationality and citizenship status checks, complying with legislative requirements
- Protected integrity of registration by identifying and reporting fraudulent activities
- Promoted registration services for Electoral Commission of Zambia (ECZ) events to raise awareness.
Cashier
Lusaka City Council
Lusaka
2009.08 - 2010.03
- Delivered outstanding customer care with proactive sales and listening skills
- Completed opening and closing procedures each day
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout
- Checked notes carefully to spot counterfeit currency
- Ensured timely preparation and maintenance of accounting records
- Increased revenue collection by more than 10%
- Managed over 50 customer payments per day
- Helped meet business needs by working extra shifts.
Shop Assistant
PEP Stores
Lusaka
2006.04 - 2006.07
- Replenished floor stock and processed deliveries promptly, maximizing product availability for customers
- Updated product labelling and pricing to reflect discounts and offers
- Fostered positive relationships with customers to enhance loyalty and retention
- Covered extra shifts and maintained flexible schedule to achieve store goals
- Assisted customers with product selection and sales, recommending items to increase transaction value
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays
- Increased sales by 10%
- Managed over 50 customers' lay-by goods
Education
Diploma - Accounting
National Institute of Public Administration
09.2017
Diploma - Zambia Institute of Chartered Accountant-Tech
Zambia Institute of Chartered Accountants
Lusaka05.2012
Skills
- Computer literacy
- Analytical and Numerical Skills
- Interpersonal Skills
- Proficiency in Microsoft Office tools
- Designing and implementing financial controls and systems
- Internal controls and audits
- Bank reconciliations
- File and database management
- Excellent communication skills
- Ability to work independently
- Problem-solving
Interests
HOBBIES
, HOBBIES/INTERESTS LANGUAGE PROFICIENCY
Listening to Music English - able to write and read (fluently)
Cooking Ngoni - able to write and read (fluently)
Watching Movies Nyanja - able to write and read (fluently)
Cooking Tonga - able to write and read (basic)
Reading Bemba - able to write and read (fluently)
Languages
English
Fluent
Nyanja
Fluent
Ngoni
Fluent
Bemba
Fluent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Presiding Officer
Electoral Commission of Zambia, ECZ
2021.08 - 2021.08
Assistant Accountant
Lusaka City Council
2020.08 - Current
Senior Accountancy Assistant
Lusaka City Council
2020.07 - 2020.10
Assistant Registration Officer
Electoral Commission of Zambia
2015.09 - 2015.09
Cashier
Lusaka City Council
2009.08 - 2010.03
Shop Assistant
PEP Stores
2006.04 - 2006.07
Diploma - Accounting
National Institute of Public Administration
Diploma - Zambia Institute of Chartered Accountant-Tech
Zambia Institute of Chartered Accountants
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