Geoffrey Chintala
Lusaka
Summary
Efficient IT System Assistant known for productive and timely completion of tasks. Specializes in system troubleshooting, network management, and software updates. Excels in communication, teamwork, and problem-solving to enhance operations and support organizational needs. Additionally, holds a proven track record in 'clerical and record keeping.'
Overview
3
3
Languages
1
1
year of post-secondary education
19
19
years of professional experience
Work History
Sales /IT System Assistant
Sbeity Computer Zambia
Lusaka , Zambia
11.2022 - Current
- Assisted IT team in daily troubleshooting of hardware and software issues, enhancing system reliability.
- Assisted in maintaining network systems and ensuring optimal performance.
- Documented technical processes and user instructions for staff reference.
- Supported corporate sales of IT equipment by providing technical assistance to clients, improving customer satisfaction.
- Resolved hardware and software issues for users, ensuring efficient operation and reducing downtime. and supplies of computer accessories
Fresh Produce Supervisor
Pick N Pay Zambia
Lusaka , Zambia
11.2011 - 08.2020
- Managed daily operations of fresh produce department.
- Supervised staff to ensure quality customer service.
- Coordinated inventory management and stock replenishment procedures.
- Implemented safety protocols for handling fresh produce items.
- Trained team members on product knowledge and best practices.
Utility Billing Clerk
Zambia Telecommunications Company -Zmatel
Lusaka , Zambia
08.2007 - 10.2011
- Processed utility billing for residential and commercial customers, ensuring accurate and timely delivery.
- Updated billing records using company software to ensure accuracy.
- Managed customer inquiries regarding account status and billing procedures, resolving issues to enhance customer satisfaction.
- Processed telephone bills for corporate clients, maintaining precise records to support billing accuracy.
Education
Certificate - Information And Communication Technology
Blish Links Technologies & Consultancy
Lusaka , Zambia 07.2022 - 09.2022
Certificate - Level 1 - Professional Communication Skills
Purdue University
Lusaka , Zambia 08.2022 - 09.2022
Graduate Certificate - Professional Communication Skills
Purdue University (in Conjunction With Chilanga Premier Coll
Indiana , USA 05.2022 - 09.2022
Certificate Of Attendance - Record Management
Chain Research Organization And Consultancy
Lusaka , Zambia 01.2022 - 01.2022
Certificate Of Attendance - Microsoft Office Suite
Chain Research Organization And Consultancy
Lusaka , Zambia 11.2021 - 11.2021
Kasama Boys High School
Kasama, Zambia Cert - Microsoft Office Suite
Chain Research Organization And Consultancy
Lusaka Skills
- Network troubleshooting
- Hardware support
- Software installation
- Documentation management
- Computer proficiency
- Record keeping
- Firefighting training
- Occupational safety training
Languages
English
Proficient (C2)
C2
Bemba
First Language
Nyanja
Intermediate (B1)
B1
References
References available upon request.
Timeline
Sales /IT System Assistant
Sbeity Computer Zambia
11.2022 - Current
Certificate - Level 1 - Professional Communication Skills
Purdue University
08.2022 - 09.2022
Certificate - Information And Communication Technology
Blish Links Technologies & Consultancy
07.2022 - 09.2022
Graduate Certificate - Professional Communication Skills
Purdue University (in Conjunction With Chilanga Premier Coll
05.2022 - 09.2022
Certificate Of Attendance - Record Management
Chain Research Organization And Consultancy
01.2022 - 01.2022
Certificate Of Attendance - Microsoft Office Suite
Chain Research Organization And Consultancy
11.2021 - 11.2021
Fresh Produce Supervisor
Pick N Pay Zambia
11.2011 - 08.2020
Utility Billing Clerk
Zambia Telecommunications Company -Zmatel
08.2007 - 10.2011
Kasama Boys High School
Cert - Microsoft Office Suite
Chain Research Organization And Consultancy