George is a results-driven Human Resources Manager who leverages people and best practices to create accountable performance. Change agent with a history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage, and retain strong and diverse talent.
He is a very well-organized individual who can self-manage, multi-task, and meet agreed targets. He also possesses excellent interpersonal skills, and the ability to communicate and negotiate concisely and articulately at the strategic level
Overview
19
19
years of professional experience
Work History
HUMAN RESOURCES MANAGER
SES ZAMBIA LIMITED
04.2023 - Current
Developed compensation packages that are competitive yet cost effective for the organization.
Assisted in developing succession planning strategies for key positions within the organization.
Evaluated current HR processes and recommended changes when necessary to improve efficiency.
Launched wellness plans to reduce stress, boost morale and increase productivity.
Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
Recruited new employees and built relationships, driving visibility.
Maintained employee records in accordance with company policy and applicable legal requirements.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Anticipated and responded to emerging business needs by serving as change advocate.
Identified operational weaknesses to improve or innovate people, programs and processes.
Researched industry trends to inform compensation and performance strategies.
Prepared presentations to company executives regarding employee performance and retention trends.
Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Directed HR programs, policies and processes to improve operational efficiency.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Handled employee discipline and termination to address policy infractions.
Managed compensation, insurance and vacation days within employee benefits programs.
Provided HR consultation services to leadership and department heads.
HUMAN RESOURCES MANAGER
COPTIC HOSPITAL
12.2016 - 02.2023
Manage cycle of competency-based recruitment and selection, conducting interviews, managing Contract renewals, inductions, training, and development
Manage all HR Policies, and procedures and conduct compliance audits
Manage Talent, succession planning/career coaching, Counseling, and Leadership Development
Manage payroll, compensation, and benefits as well as monthly statutory returns i.e
PAYE, WHT, Workers Compensation, NAPSA, Health Insurance, Loans, and other external facilities Facilitate effective management and distribution of employee compensation benefits (funeral covers, medical schemes, pension schemes, Gratuity, Worker's Compensation, Individual life covers, advances, etc
Manage employee handbook, disciplinary issues, and Industrial relations matters including grievances
Contracts Management for external services (Waste management, Security services, Contract for Services, and Contract of Service) Management of New Visas, Permits and Renewals Management of Annual Business Licenses (Health Professional Council of Zambia, Business Permits, Fire Licenses, Employee professional practicing Licenses, social clubs, and sponsorships.
HUMAN RESOURCE MANAGER
TUSHA MUMBA ASSOCIATES
01.2015 - 01.2016
Manage employee sourcing for clients
Training of staff, assist in implementing Change Management for Clients
Recruitment Planning, Acquisition & procurement of staff for clients Job evaluations for both the company and for clients Performance Management and HR Planning
Formulating Safety and Health policies as well as Planning & Management Benefits/Pension administration and Remittance of Statutory obligations Compensation and Salary Negotiations and Administration
ADMINISTRATION MANAGER
MITCHELL COTTS ZAMBIA
01.2012 - 01.2015
Maintaining staff by recruiting, selecting, orienting, and training employees
Payroll and staff welfare Administrator Maintaining a safe and secure work environment; developing personal growth opportunities
Appraising job results; coaching, counseling, and disciplining employees
Enforcing systems, policies, and procedures
Purchasing Office materials, negotiating price, quality, and delivery; approving invoices
Advisor on legal matters and labor laws for management
Company representative in courts; for both civil and criminal matters
Providing historical reference by developing and utilizing filing and retrieval systems
Achieving financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; and analyzing variances
Maintaining professional and technical knowledge by attending educational workshops; benchmarking professional standards; and reviewing professional publications.
COMPANY ACCOUNTANT
MITCHELL COTTS ZAMBIA
01.2009 - 01.2012
Managed product costing Monthly Management Accounts Preparations of Annual financial statements Prepare Company Budgets Managed Bank reconciliations Receivables and Payables reconciliations Management of Payroll inputs, overtime, sick leaves, absenteeism, gratuity, leave days payable/forfeiture
Prepared Statutory Payments and Reconciliation
ASSISTANT ACCOUNTANT
MITCHELL COTTS ZAMBIA
01.2007 - 01.2009
Assisted in Debt collection & debtor accounts reconciliations
Maintained all System and manual Cash Books Maintenance of Fixed Assets Register Posting and validating held journals
Posting of transactions in the accounting system up to trial balances Maintenance of Business Advance Accounts for Employees Ensure all payments are properly coded
Assisting in Pastel System Administration
Focal Liaison with field external Auditors.
CLUB BOOK-KEEPER
NDOLA GOLF CLUB
01.2005 - 01.2007
Prepared Monthly reconciliation of salary payments and deductions to foster accuracy and efficiency
Supervised a general workforce of 150 workers
Payroll Administration for 150employees Undertook Purchases of all goods and services
Initiated Stock take and reconciliations Managed Membership reconciliations and follow ups Managed Debt Collections Prepared accounts up to trail Balance
Education
Ph.D. - Business & Management
University of Zambia
Graduate School Of Business
05-2026
Master of Arts - Human Resources Management
University of Lusaka
Lusaka, Zambia
12-2021
Bachelor of Arts - Public Administration
Mulungushi University
Kabwe
12-2018
Associate of Science - Prosecutions
National Institute of Public Administration
Lusaka
09-2015
Associate of Arts - Public Administration
National Institute of Public Administration
Lusaka
09-2015
Associate of Science - Financial Management
Cambridge University College
United Kingdom
04-2009
Associate of Arts - Business Administration
University of Zambia
Lusaka
12-2004
High School Diploma -
Ndeke Secondary School
Kitwe
12-2003
Skills
Policy Enforcement
Employee Onboarding
Risk Management
Labor Relations
Dispute Mediation
Succession Planning
Employee Relations
Payroll Administration
Legal Compliance
Organizational Development
Leadership Development
Human Resources Operations
Staff Compensation
Labor Negotiations
Employee Retention
Performance Appraisal
Compliance
Compensation and Benefits
Regulatory Compliance
Accomplishments
Establishment of a New HR Department at Coptic Hospital: I successfully set up and managed a new HR department at Coptic Hospital, this demonstrates my leadership and organizational skills in building a crucial function within the organization.
Implementation of ERP System at Coptic Hospital: I led the implementation of an ERP system, showcasing my project management and technological skills. This resulted in improved efficiency and data integration for the organization.
Introduction of a Performance Management Online System at SES Zambia: I have pioneered the development and implementation of a performance management system at SES Zambia, enhancing the company's ability to track and improve employee performance.
Qualification for a Master’s Degree in Human Resource Management: I attained a Master’s degree in Human Resource Management with a notable GPA of 3.5, highlighting my commitment to continuous learning and academic excellence. Additionally, I achieved the highest GPA in my class demonstrating my dedication and proficiency in my field.
Membership
- Full Member - Zambia Institute of Human Resource Management
- Associate Member - Institute of Directors (IoD)
- Student Member - Chartered institute of Arbitration
Affiliations
Enjoys playing Golf
Passionate Camper / Fisherman
Weekend long walker / hiking
Languages
English
First Language
References
References available upon request.
Timeline
HUMAN RESOURCES MANAGER
SES ZAMBIA LIMITED
04.2023 - Current
HUMAN RESOURCES MANAGER
COPTIC HOSPITAL
12.2016 - 02.2023
HUMAN RESOURCE MANAGER
TUSHA MUMBA ASSOCIATES
01.2015 - 01.2016
ADMINISTRATION MANAGER
MITCHELL COTTS ZAMBIA
01.2012 - 01.2015
COMPANY ACCOUNTANT
MITCHELL COTTS ZAMBIA
01.2009 - 01.2012
ASSISTANT ACCOUNTANT
MITCHELL COTTS ZAMBIA
01.2007 - 01.2009
CLUB BOOK-KEEPER
NDOLA GOLF CLUB
01.2005 - 01.2007
Ph.D. - Business & Management
University of Zambia
Master of Arts - Human Resources Management
University of Lusaka
Bachelor of Arts - Public Administration
Mulungushi University
Associate of Science - Prosecutions
National Institute of Public Administration
Associate of Arts - Public Administration
National Institute of Public Administration
Associate of Science - Financial Management
Cambridge University College
Associate of Arts - Business Administration
University of Zambia
High School Diploma -
Ndeke Secondary School
Similar Profiles
Joy Odinma NwakanmaJoy Odinma Nwakanma
Sales Manager, West Africa at SES Satellites Nigeria LimitedSales Manager, West Africa at SES Satellites Nigeria Limited
Procurement Officer/Sales Coordinator at TOYOTA ZAMBIA LIMITED (CFAO Mobility Zambia)Procurement Officer/Sales Coordinator at TOYOTA ZAMBIA LIMITED (CFAO Mobility Zambia)