Summary
Overview
Work History
Education
Skills
Accomplishments
Membership
Affiliations
Languages
References
Timeline
Generic

George S. Mumba

Lusaka

Summary

  • George is a results-driven Human Resources Manager who leverages people and best practices to create accountable performance. Change agent with a history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage, and retain strong and diverse talent.
  • He is a very well-organized individual who can self-manage, multi-task, and meet agreed targets. He also possesses excellent interpersonal skills, and the ability to communicate and negotiate concisely and articulately at the strategic level

Overview

19
19
years of professional experience

Work History

HUMAN RESOURCES MANAGER

SES ZAMBIA LIMITED
04.2023 - Current
  • Developed compensation packages that are competitive yet cost effective for the organization.
  • Assisted in developing succession planning strategies for key positions within the organization.
  • Evaluated current HR processes and recommended changes when necessary to improve efficiency.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Recruited new employees and built relationships, driving visibility.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Anticipated and responded to emerging business needs by serving as change advocate.
  • Identified operational weaknesses to improve or innovate people, programs and processes.
  • Researched industry trends to inform compensation and performance strategies.
  • Prepared presentations to company executives regarding employee performance and retention trends.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Handled employee discipline and termination to address policy infractions.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Provided HR consultation services to leadership and department heads.

HUMAN RESOURCES MANAGER

COPTIC HOSPITAL
12.2016 - 02.2023
  • Manage cycle of competency-based recruitment and selection, conducting interviews, managing Contract renewals, inductions, training, and development
  • Manage all HR Policies, and procedures and conduct compliance audits
  • Manage Talent, succession planning/career coaching, Counseling, and Leadership Development
  • Manage payroll, compensation, and benefits as well as monthly statutory returns i.e
  • PAYE, WHT, Workers Compensation, NAPSA, Health Insurance, Loans, and other external facilities Facilitate effective management and distribution of employee compensation benefits (funeral covers, medical schemes, pension schemes, Gratuity, Worker's Compensation, Individual life covers, advances, etc
  • Manage employee handbook, disciplinary issues, and Industrial relations matters including grievances
  • Contracts Management for external services (Waste management, Security services, Contract for Services, and Contract of Service) Management of New Visas, Permits and Renewals Management of Annual Business Licenses (Health Professional Council of Zambia, Business Permits, Fire Licenses, Employee professional practicing Licenses, social clubs, and sponsorships.

HUMAN RESOURCE MANAGER

TUSHA MUMBA ASSOCIATES
01.2015 - 01.2016
  • Manage employee sourcing for clients
  • Training of staff, assist in implementing Change Management for Clients
  • Recruitment Planning, Acquisition & procurement of staff for clients Job evaluations for both the company and for clients Performance Management and HR Planning
  • Formulating Safety and Health policies as well as Planning & Management Benefits/Pension administration and Remittance of Statutory obligations Compensation and Salary Negotiations and Administration

ADMINISTRATION MANAGER

MITCHELL COTTS ZAMBIA
01.2012 - 01.2015
  • Maintaining staff by recruiting, selecting, orienting, and training employees
  • Payroll and staff welfare Administrator Maintaining a safe and secure work environment; developing personal growth opportunities
  • Appraising job results; coaching, counseling, and disciplining employees
  • Enforcing systems, policies, and procedures
  • Purchasing Office materials, negotiating price, quality, and delivery; approving invoices
  • Advisor on legal matters and labor laws for management
  • Company representative in courts; for both civil and criminal matters
  • Providing historical reference by developing and utilizing filing and retrieval systems
  • Achieving financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; and analyzing variances
  • Maintaining professional and technical knowledge by attending educational workshops; benchmarking professional standards; and reviewing professional publications.

COMPANY ACCOUNTANT

MITCHELL COTTS ZAMBIA
01.2009 - 01.2012
  • Managed product costing Monthly Management Accounts Preparations of Annual financial statements Prepare Company Budgets Managed Bank reconciliations Receivables and Payables reconciliations Management of Payroll inputs, overtime, sick leaves, absenteeism, gratuity, leave days payable/forfeiture
  • Prepared Statutory Payments and Reconciliation

ASSISTANT ACCOUNTANT

MITCHELL COTTS ZAMBIA
01.2007 - 01.2009
  • Assisted in Debt collection & debtor accounts reconciliations
  • Maintained all System and manual Cash Books Maintenance of Fixed Assets Register Posting and validating held journals
  • Posting of transactions in the accounting system up to trial balances Maintenance of Business Advance Accounts for Employees Ensure all payments are properly coded
  • Assisting in Pastel System Administration
  • Focal Liaison with field external Auditors.

CLUB BOOK-KEEPER

NDOLA GOLF CLUB
01.2005 - 01.2007
  • Prepared Monthly reconciliation of salary payments and deductions to foster accuracy and efficiency
  • Supervised a general workforce of 150 workers
  • Payroll Administration for 150employees Undertook Purchases of all goods and services
  • Initiated Stock take and reconciliations Managed Membership reconciliations and follow ups Managed Debt Collections Prepared accounts up to trail Balance

Education

Ph.D. - Business & Management

University of Zambia
Graduate School Of Business
05-2026

Master of Arts - Human Resources Management

University of Lusaka
Lusaka, Zambia
12-2021

Bachelor of Arts - Public Administration

Mulungushi University
Kabwe
12-2018

Associate of Science - Prosecutions

National Institute of Public Administration
Lusaka
09-2015

Associate of Arts - Public Administration

National Institute of Public Administration
Lusaka
09-2015

Associate of Science - Financial Management

Cambridge University College
United Kingdom
04-2009

Associate of Arts - Business Administration

University of Zambia
Lusaka
12-2004

High School Diploma -

Ndeke Secondary School
Kitwe
12-2003

Skills

  • Policy Enforcement
  • Employee Onboarding
  • Risk Management
  • Labor Relations
  • Dispute Mediation
  • Succession Planning
  • Employee Relations
  • Payroll Administration
  • Legal Compliance
  • Organizational Development
  • Leadership Development
  • Human Resources Operations
  • Staff Compensation
  • Labor Negotiations
  • Employee Retention
  • Performance Appraisal
  • Compliance
  • Compensation and Benefits
  • Regulatory Compliance

Accomplishments

  • Establishment of a New HR Department at Coptic Hospital: I successfully set up and managed a new HR department at Coptic Hospital, this demonstrates my leadership and organizational skills in building a crucial function within the organization.
  • Implementation of ERP System at Coptic Hospital: I led the implementation of an ERP system, showcasing my project management and technological skills. This resulted in improved efficiency and data integration for the organization.
  • Introduction of a Performance Management Online System at SES Zambia: I have pioneered the development and implementation of a performance management system at SES Zambia, enhancing the company's ability to track and improve employee performance.
  • Qualification for a Master’s Degree in Human Resource Management: I attained a Master’s degree in Human Resource Management with a notable GPA of 3.5, highlighting my commitment to continuous learning and academic excellence. Additionally, I achieved the highest GPA in my class demonstrating my dedication and proficiency in my field.

Membership

- Full Member - Zambia Institute of Human Resource Management

- Associate Member - Institute of Directors (IoD)

- Student Member - Chartered institute of Arbitration

Affiliations

  • Enjoys playing Golf
  • Passionate Camper / Fisherman
  • Weekend long walker / hiking

Languages

English
First Language

References

References available upon request.

Timeline

HUMAN RESOURCES MANAGER

SES ZAMBIA LIMITED
04.2023 - Current

HUMAN RESOURCES MANAGER

COPTIC HOSPITAL
12.2016 - 02.2023

HUMAN RESOURCE MANAGER

TUSHA MUMBA ASSOCIATES
01.2015 - 01.2016

ADMINISTRATION MANAGER

MITCHELL COTTS ZAMBIA
01.2012 - 01.2015

COMPANY ACCOUNTANT

MITCHELL COTTS ZAMBIA
01.2009 - 01.2012

ASSISTANT ACCOUNTANT

MITCHELL COTTS ZAMBIA
01.2007 - 01.2009

CLUB BOOK-KEEPER

NDOLA GOLF CLUB
01.2005 - 01.2007

Ph.D. - Business & Management

University of Zambia

Master of Arts - Human Resources Management

University of Lusaka

Bachelor of Arts - Public Administration

Mulungushi University

Associate of Science - Prosecutions

National Institute of Public Administration

Associate of Arts - Public Administration

National Institute of Public Administration

Associate of Science - Financial Management

Cambridge University College

Associate of Arts - Business Administration

University of Zambia

High School Diploma -

Ndeke Secondary School
George S. Mumba