Summary
Overview
Work History
Education
Skills
Academic Certificates
Behaviourial Competencies
Attributes
Personal Information
References
Hobbies and Interests
Websites
Timeline
Generic
Gerald Mung'omba

Gerald Mung'omba

Solwezi,Zambia

Summary

To acquire a position that will allow me to utilize my potential abilities and skills in an environment that offers professional growth while remaining innovative and flexible. I am smart, enthusiastic and analytical person with great interpersonal skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Satelite Fleet Controller

BHL GROUP
Solwezi And Ndola, Zambia
06.2023 - Current

- Route Planning and Optimization: Plans and optimizes the routes for the fleet vehicles to ensure timely and efficient delivery of goods. Consider factors such as distance, traffic conditions, delivery schedules, and customer requirements to determine the most cost-effective and time-efficient routes.

- Load Management: responsible for managing the loading and unloading of goods onto the fleet vehicles and ensure that the vehicles are loaded in a way that maximizes space utilization and minimizes the risk of damage to the goods during transit.

- Dispatching and Scheduling: Based on customer orders and delivery requirements, dispatching fleet vehicles to different locations. Coordinate with drivers and warehouse personnel to schedule pickups, deliveries, and any necessary transfers between vehicles.

- Monitoring and Tracking: Using tracking systems and software to monitor the real-time location and status of each vehicle in the fleet. Keep track of the progress of deliveries, identify any delays or issues, and take appropriate actions to resolve them.

- Communication and Coordination: Maintaining constant communication with drivers, warehouse staff, and customers to relay information, provide updates, and address any issues or concerns. Ensure that all parties involved in the logistics process are well-informed and coordinated.

- Inventory Management: Work closely with the warehouse and inventory management teams to maintain accurate inventory records and by tracking the movement of goods in and out of the warehouse, ensure stock levels are sufficient for upcoming deliveries, and coordinate with suppliers for replenishment.

- Performance Analysis and Reporting: Collects and analyzes data related to the fleet's performance, including delivery times, fuel consumption, vehicle utilization, and customer satisfaction. Generate reports and provide insights to management for decision-making and process improvement.

- Compliance and Safety: Ensures that all logistics operations are carried out in compliance with regulatory requirements and company policies. Monitor driver behavior, vehicle maintenance schedules, and adherence to safety protocols to promote safe and efficient operations.

- Ensured compliance with applicable laws and regulations related to transportation operations.

- Assigned routes to drivers based on customer needs while optimizing efficiency of resources used.

Fleet Administrator

DC & M Wide Innovations
Solwezi , Zambia
01.2023 - 02.2024
  • Monitored the performance of drivers and vehicles in order to ensure safety standards were met.
  • Drafted reports on all vehicle accidents and incidents, providing detailed analysis with recommendations for corrective action.
  • Ensured compliance with applicable laws and regulations related to transportation operations.
  • Coordinated with vendors and suppliers to ensure timely delivery of parts and services for fleet maintenance.
  • Performed regular preventative maintenance on vehicles, including oil changes, tire rotations, brake repairs.
  • Created schedules for servicing and inspecting vehicles according to manufacturer's specifications.
  • Maintained accurate records of all fleet-related documents including contracts, invoices and license plates.
  • Coordinated with external suppliers for the provision of services such as repairs, maintenance and leasing agreements.
  • Ensured timely and accurate processing of fleet transactions including new vehicle orders, disposals, transfers and maintenance.
  • Monitored all fleet related activities such as fuel consumption, service schedules and insurance renewals.
  • Conducted regular audits on fleet vehicles to ensure compliance with safety standards and regulations.
  • Assisted in preparing budget proposals for the purchase or lease of new vehicles based on operational requirements.
  • Developed comprehensive reports on fleet performance metrics such as cost per mile and kilometer driven.
  • Reviewed vendor invoices to ensure accuracy prior to payment authorization from finance department.
  • Organized monthly meetings with drivers to discuss any issues or concerns regarding their assigned vehicles.
  • Provided technical advice on the selection of suitable vehicles for specific business requirements.
  • Researched available options for reducing overall costs associated with operating a company's fleet.
  • Investigated incidents involving company owned vehicles according to established procedures.
  • Planned, assigned and directed fleet drivers to promote successful deliveries and excellent customer service.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.
  • Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
  • Identified issues with work vehicles and put in maintenance requests with shop department.
  • Supervised employees to promote optimal productivity in job tasks and duties.
  • Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
  • Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
  • Created and enforced policies and procedures for entire logistics team.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.

CCTV Supervisor

Henderson Asset Protection (HAP) Kansanshi Mine
Solwezi
09.2017 - 06.2023
  • Carrying out administration and welfare of personnel, technical support, dealing with emergencies, conducting technical work, access control, investigation of incidents, surveillance system operation, post-CCTV and safety assessments, technical reports, housekeeping and testing of equipment.
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Reviewed reports from subordinate staff members before submitting them to senior management.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Provided ongoing training to address staff needs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Created new strategies for improving customer service standards within the organization.

CCTV Operator

Henderson Asset Protection (HAP) Kansanshi Mine
Solwezi, Zambia
07.2015 - 12.2017
  • Monitored CCTV cameras and equipment to detect suspicious activities or persons.
  • Provided 24 and 7 surveillance of designated areas using a variety of security systems.
  • Responded promptly to alarms, emergency calls, and other incidents.
  • Reported any suspicious activity to the appropriate authorities in accordance with established procedures.
  • Investigated potential criminal activity by reviewing video recordings from multiple camera angles.
  • Assisted law enforcement personnel during investigations by providing them with footage from security cameras.
  • Maintained accurate logs of all surveillance activities, including system malfunctions and maintenance issues.
  • Coordinated with external vendors for repairs and installation of new equipment when necessary.
  • Performed routine inspections of CCTV systems to ensure proper functionality and optimal performance levels.
  • Generated detailed reports on any irregularities or violations observed while monitoring security cameras.
  • Communicated effectively with supervisors and other staff members regarding daily operations and safety concerns.
  • Identified potential weaknesses in existing security protocols and recommended ways to improve them.
  • Analyzed complex data sets collected from various sources such as CCTV footage, audio recordings.
  • Operated advanced software programs designed for capturing high-quality images from digital cameras.
  • Interpreted visual information accurately to identify people or objects of interest within the monitored area.
  • Ensured that all relevant laws are adhered to while carrying out surveillance duties.
  • Reviewed incident reports submitted by other team members for accuracy and completeness before submitting them for approval.
  • Managed access control systems such as keycards and biometric scanners according to company policies.
  • Trained new employees on the use of CCTV equipment as well as basic operational procedures.
  • Maintained accurate records of data recorded.
  • Maintained and operated surveillance equipment.
  • Logged daily activities in detail, keeping handwritten and electronic records of movement of personnel, inventory and equipment pursuant to company logging specifications.
  • Notified staff of visitors approaching premises, identifying vehicles or pedestrians scheduled for arrival and deciding on appropriate procedures for engaging unexpected arrivals.

Acting Fleet Controller Supervisor

BHL GROUP
Solwezi And Ndola , Zambia
11.2023 - Current
  • Drafted reports on all vehicle accidents and incidents, providing detailed analysis with recommendations for corrective action.
  • Created schedules for servicing and inspecting vehicles according to manufacturer's specifications.
  • Maintained accurate records of vehicle registrations, licenses, inspections, mileage logs.
  • Coordinated with third-party providers for repair or replacement services as needed.
  • Implemented new technologies such as GPS tracking systems in order to improve operational effectiveness.
  • Analyzed data from various sources such as accident reports or fuel consumption metrics in order to identify areas needing improvement.
  • Collaborated with other departments such as Human Resources or Accounting in order to resolve any issues related to payroll or benefits.
  • Established relationships with external stakeholders such as customers or government agencies for permitting purposes.
  • Communicated regularly with internal staff members regarding any changes in procedures or policies impacting the fleet management program.
  • Communicated with upper management and drivers to build lasting relationships.
  • Supervised employees to promote optimal productivity in job tasks and duties.
  • Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
  • Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
  • Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.
  • Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions.
  • Sustained safety protocol by coordinating team meetings and sharing best practices to mitigate hazard opportunities.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Prepared inventory for shipment by attaching tags and labels.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Education

Diploma - Chartered Institute Of Logistics & Transport

ZCAS
Lusaka Zambia
04-2026

Diploma Chemical Engineering -

THE COPPERBELT UNIVERSITY, Solwezi Satellite Campus
06.2024

Diploma Certified System Security profession (CISSP 2019) -

ALISON, Online Training

Diploma Work Place Safety and Health -

ALISON, Online Training

National Certificate in O-levels -

CHAVUMA HIGH SCHOOL

Skills

  • Workforce Management
  • Operational Oversight
  • Incident Reporting
  • Service Coordination
  • Data Entry
  • Safety Management
  • Logistics Coordination
  • Equipment Maintenance
  • Documentation
  • Staff Management
  • Effective Communication
  • Accident Management
  • Fleet scheduling
  • Safety Monitoring
  • Fleet monitoring
  • MS Office Suite
  • Distribution schedule management
  • Safety protocol
  • Route Planning
  • Dispatching Operations
  • Transportation Planning
  • Scheduling
  • Delivery Scheduling
  • GPS Navigation
  • Operational Efficiency
  • Load Planning
  • Safety Protocols Implementation
  • Security systems knowledge
  • Written Communication
  • Interpersonal Skills
  • Problem-Solving
  • Decision-Making
  • Multitasking
  • Professionalism
  • Active Listening
  • Analytical Skills
  • Excellent Communication
  • Attention to Detail
  • Access Control Management

Academic Certificates

  • Secondary School Certificate
  • Certified System Security Profession (CISSP 2019)
  • Fire Fighting and Rescue Operations
  • Diploma Workplace Safety and Health
  • Introduction to CCTV Systems and Auto CAD layouts
  • Gallagher Command Center
  • Criminal Investigation in the New millennium
  • Cyber incident Investigation Management Application Systems (CiiMS)
  • CCTV Surveillance Certificate.

Behaviourial Competencies

  • Deliver results and meet customer expectations
  • Safety conscience attitude
  • Customer focus
  • Attention to detail
  • Teamwork
  • Ability to work under pressure
  • Analytical skills
  • Problem solving skills
  • Good communication skills
  • Accountability, honesty, integrity and ethical conduct
  • General Operations skills
  • Computer literacy
  • Numerical and writing skills

Attributes

  • Creative problem-solving skills with good numerical ability and detail oriented.
  • Ability to work with minimum supervision and adapts easily to changing environment.
  • Excellent communication and interpersonal skills.
  • Motivated towards continual professional improvement.

Personal Information

  • Citizenship: Zambian
  • Gender: Male
  • Marital Status: Single

References

  • Mr. Johan Reynders, Henderson Asset Protection (CCTV Surveillance Operations Manager), +26096699668, J.Reynders@hendersonrisk.com
  • Mr. Jacob Musonda, Henderson Asset Protection (Human Resources Manager), +260969109593, J.Musonda@hendersonrisk.com/jacobmusonda84@gmail.com
  • Mr. Fred Mugalaba, Academic Coordinator Copperbelt University (Solwezi Satellite Campus), +260966431717, fred.mungalaba@cbu.ac.zm
  • Mr. Emmanuel Chisha BHL Group (HOD IT) +260976639746
  • Mr Chisenga dcmwideinnovations@gmail.com Operations Manager ( DC & M Wide Innovations Logistics) +26096722165
  • Mr Eustace Mangala ,

Hobbies and Interests

  • Reading books: I like reading to keep my mind sharp and learn new things.
  • Physical exercise: I like gym to keep myself fit.
  • Learning new languages and cultures.

Timeline

Acting Fleet Controller Supervisor

BHL GROUP
11.2023 - Current

Satelite Fleet Controller

BHL GROUP
06.2023 - Current

Fleet Administrator

DC & M Wide Innovations
01.2023 - 02.2024

CCTV Supervisor

Henderson Asset Protection (HAP) Kansanshi Mine
09.2017 - 06.2023

CCTV Operator

Henderson Asset Protection (HAP) Kansanshi Mine
07.2015 - 12.2017

Diploma - Chartered Institute Of Logistics & Transport

ZCAS

Diploma Chemical Engineering -

THE COPPERBELT UNIVERSITY, Solwezi Satellite Campus

Diploma Certified System Security profession (CISSP 2019) -

ALISON, Online Training

Diploma Work Place Safety and Health -

ALISON, Online Training

National Certificate in O-levels -

CHAVUMA HIGH SCHOOL
Gerald Mung'omba