GERALDINE PHIRI
Kabwe
Summary
Dynamic IT and design professional with a proven track record at 3 Eighteen Zambia, enhancing students' ICT and entrepreneurship skills. Excelled in UI/UX web development and leadership, significantly improving IT infrastructure and fostering team collaboration. Demonstrated exceptional critical thinking and effective communication, driving successful project completions and event planning. Resourceful IT Technician known for productive and efficient task completion. Skilled in network troubleshooting, hardware configuration, and software installation. Excel at problem-solving, time management, and communication, ensuring smooth operation of IT systems and positive end-user support experiences.
Overview
4
4
years of professional experience
Work History
Hub Coordinator
3 Eighteen Zambia
05.2024 - Current
- Planning and delivering lessons and activities that facilitate students' development of design, ICT and entrepreneurship skills
- Help students develop a customer focus in understanding customers' requirements and design briefs
- Help students translate design briefs into high-quality design within an established brand identity
- Teach students to use appropriate design software including Canva and Adobe Photoshop
- Manage information technology and computer systems for both The Hub and the wider 3Eighteen organisation including software, hardware and networking
- Design, develop, implement, and coordinate systems, policies, and procedures to ensure security of data and preservation of assets
- Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
- Troubleshoot hardware and software issues related to internal IT
- Handle annual budget and ensure cost effectiveness
- Work with Education Facilitators in developing appropriate ICT courses for school aged children
Freelance Website Developer
Negocio Konnect
Ndola
02.2024 - Current
- Gathered, defined and translated client requirements into product stories and actionable tasks.
- Integrated web applications with back-end services such as databases, web services and third-party APIs.
- Reviewed information and elements regularly on websites and pages for accuracy and functionality.
- Redesigned sites to enhance navigation and improve visual appeal.
- Developed website architecture and user interface design.
- Established hosting for each website and completed go-live process by uploading sites to host account.
- Used tools such as ReactJS, CSS, Bootsrap, and Wordpress to develop websites.
Social Media Content Creator
Hilltop Have Cafe
Luanshya
04.2024 - 05.2025
- Developed content strategy to increase social media followers and engagement.
- Used social media to engage consumers, respond to questions or complaints and promote company initiatives.
- Varied tone and verbiage in messages based on product and customer persona.
- Monitored analytics and metrics to evaluate the performance of campaigns.
Student Council Media Coordinator
Northrise University
11.2021 - 11.2023
- Collaborated with the school media department to provide comprehensive coverage of university events
- Coordinated a dedicated media team, setting and achieving goals that significantly contributed to the success of the media department
- Ensured other student leaders had media coverage when needed for their activities, fostering a cohesive representation of student initiatives
- Conducted photography, live streaming, and sound checks as part of a multifaceted media team, ensuring high-quality event coverage
- Acted as a liaison between student leaders and the institution's media department, facilitating effective communication and collaboration
- Controlled the usage of the institution's brand within the student community, maintaining brand consistency
- Took on a leadership role in planning and organizing events, leveraging organizational skills to create successful and memorable experiences
Media And Communications Intern
Northrise University
05.2023 - 07.2023
- Managed media equipment and oversaw photography tasks for diverse university events
- Drafted engaging stories to capture the essence of various activities and initiatives
- Collaborated with the student media team during events, ensuring comprehensive coverage and content creation
- Monitored and maintained the university brand, showcasing attention to brand consistency
- Worked closely with the media department to plan and execute a range of activities, contributing to strategic communication initiatives
- Gained valuable experience in social media management, storytelling, and strategic planning within a dynamic communications environment
IT Support Intern
Northrise University
03.2023 - 04.2023
- Provided technical assistance: offered support to students by troubleshooting software issues, providing step-by-step guidance, and responding to inquiries
- Assisted in installation and configuration of software applications
- Conducted routine checks and upgrades of computer hardware and peripherals
- Assisted in maintaining and troubleshooting network connectivity issues
Data Collector for Doctorate Program
Impact Ndola Service Outreach
12.2022
- Conducted data collection in rural areas, utilizing questionnaires to gather information
- Provided translation services, converting English materials to Bemba for effective communication
- Engaged in data entry and analysis, ensuring accuracy and completeness of collected information
- Maintained confidentiality and adhered to ethical standards throughout the data collection process
Education
Bachelor of Information Technology - Web and Software Development
NORTHRISE UNIVERSITY
01.2023
G12 - school certificate -
MASAITI BOARDING SECONDARY SCHOOL
01.2016
Skills
- Microsoft Office
- UI/UX web development
- C-Sharp
- C
- Java
- ReactJS
- End user support
- Systems Analysis & Design
- Database Design
- Videography
- Event planning
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
Accomplishments
- 2021, Attended HIV/AIDS seminar
- 2021, Attended Community Development Seminar
- 2021, Attended Career Development Seminar
- 2021, GPA certification - 3.17 - Northrise University
- 2022, Recognition of Service - Media Coordinator 2023
References
- Lukumo Lupemba, Manager - Information Technology - Northrise University, +260 964 856 691, Lukumo.lupemba@northrise.net
- Asifiwe Banda, Manager - Media and Communications, +260 963 580 654, Asifiwe.banda@northrise.net
- Musa Mukuka, Senior Academic Advisor- Northrise University, +260 964 521 962, musa.mukuka@northrise.net
- Edwell Chisenga, Education & Discipleship Coordinator - 3 Eighteen Zambia, 097 8658380, Edwell.318zam@gmail.com
Volunteer Experience
- Student Council Media Coordinator, Northrise University, 11/2021, 11/2023, Collaborated with the school media department to provide comprehensive coverage of university events., Coordinated a dedicated media team, setting and achieving goals that significantly contributed to the success of the media department., Ensured other student leaders had media coverage when needed for their activities, fostering a cohesive representation of student initiatives., Conducted photography, live streaming, and sound checks as part of a multifaceted media team, ensuring high-quality event coverage., Acted as a liaison between student leaders and the institution's media department, facilitating effective communication and collaboration., Controlled the usage of the institution's brand within the student community, maintaining brand consistency., Took on a leadership role in planning and organizing events, leveraging organizational skills to create successful and memorable experiences.
- Data Collector for Doctorate Program, Impact Ndola Service Outreach, 12/2022, Conducted data collection in rural areas, utilizing questionnaires to gather information., Provided translation services, converting English materials to Bemba for effective communication., Engaged in data entry and analysis, ensuring accuracy and completeness of collected information., Maintained confidentiality and adhered to ethical standards throughout the data collection process.
Languages
- English, Fluent
- Nyanja, Fluent
- Bemba, Basics
Languages
English
First Language
Affiliations
- Novel Reading
- Jogging
- Cooking
- Sight-Seeing
Timeline
Hub Coordinator
3 Eighteen Zambia
05.2024 - Current
Social Media Content Creator
Hilltop Have Cafe
04.2024 - 05.2025
Freelance Website Developer
Negocio Konnect
02.2024 - Current
Media And Communications Intern
Northrise University
05.2023 - 07.2023
IT Support Intern
Northrise University
03.2023 - 04.2023
Data Collector for Doctorate Program
Impact Ndola Service Outreach
12.2022
Student Council Media Coordinator
Northrise University
11.2021 - 11.2023
Bachelor of Information Technology - Web and Software Development
NORTHRISE UNIVERSITY
G12 - school certificate -
MASAITI BOARDING SECONDARY SCHOOL
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