Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Gershom Chanda

Gershom Chanda

Lusaka

Summary

Organised Administration Manager skilled in diary coordination, office organisation and customer communications for well-rounded support. Plans meticulously and methodically for timely task delivery. Communicates and delegates confidently to maintain productive team environments. Motivated Administration Manager offers proactive, flexible support to meet changing demands of busy office environments. Organised with excellent planning abilities to meet operational deadlines. Logical with good initiative to remain calm and productive under pressure. Diligent individual with excellent leadership, planning and organisation skills seeks administration management role. Calculates and records updates with care and precision for accurate results. Learns quickly to deliver tasks to requirements and within deadlines. Knowledgeable Finance Administrator adept at managing accounts payable and receivable, as well as providing payroll, reporting and audit support. Highly detail-oriented and organized with excellent planning and communication skills. Strong multitasker and problem-solver excels in fast-paced business support positions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Finance & Administration Manager

Star Aluminium & Construction Solutions Limited
09.2022 - 03.2024
  • Facilitated smooth information transfers between internal teams and third party advisors.
  • Maintained strong working relationships with group and partner companies.
  • Planned, coordinated and optimised administrative procedures.
  • Monitored department workload, coordinating activities to minimise resource concerns.
  • Directed operations for accounts, reconciliations and payroll.
  • Notified staff of regulatory changes to maximise company-wide compliance.
  • Purchased office supplies and maintained reliable supplier relationships.
  • Tightened inventory controls to reduce stock loss.
  • Prepared, filed and posted critical financial documents to support budget governance.
  • Resolved issues as they arose for smooth daily management of administrative operations.
  • Controlled, monitored and documented administrative processes and procedures.
  • Updated office management on team's activities and progress at weekly meetings.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.
  • Oversaw recruitment for clerical staff, accounting and operations teams.

Accounts & Administration Officer

Star Aluminium & Construction Solutions Limited
01.2022 - 08.2022
  • Spearheaded internal communication initiatives to foster timely order completion and deadline management.
  • Oversaw office inventory ordering, requisitions and stocking.
  • Decreased corporate costs by researching pricing, ordering and maintaining office equipment.
  • Supported HR functions, including new hire orientation and equipment allocation.
  • Communicated corporate objectives through regular correspondence, scheduling timely follow-up communications.
  • Recruited, hired, trained and supervised [Number]+ high-performing administrative staff.
  • Led project personnel to foster effective emergency resolution.
  • Established workflow processes and implemented modifications to improve administrative operations.
  • Monitored and updated employee database and managed scheduling for [Number]-employee team.
  • Prepared and posted invoices to customers, processed payments and documented account updates.
  • Evaluated personnel performance to complete development reviews, addressing concerns and making progress recommendations.
  • Managed all transactions and tasks regarding petty cash and purchase orders.
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
  • Drafted and distributed invoices for outstanding payments to over [Number] clients.
  • Supported timely and accurate administrative task completion.
  • Provided administrative support, including processing purchase orders, service contracts and financial reports.
  • Managed daily payment processing in [Software] and drafted daily financial documents.
  • Ordered stationery supplies to meet usage demands, including ink cartridges, toner and paper.

Assistant accountant

Comaco Limited
06.2009 - 12.2012
  • Organised budget documentation and tracked expenses to maintain tight business controls.
  • Answered member calls regarding accounts and made necessary adjustments and payments.
  • Processed routine and wire transfers for assigned portfolios.
  • Maintained company purchase and sales ledgers.
  • Prepared bank deposits, checking and correcting any errors.
  • Maintained and improved company bookkeeping processes.
  • Evaluated employee expense reports and verified accuracy.
  • Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
  • Assisted in preparing monthly, quarterly and year-end tax returns.
  • Reviewed customer invoices for accuracy and posted information to general ledger.
  • Compiled reports on sales, expenditure and marketing for senior management.
  • Entered transactions into internal databases.
  • Drafted and edited financial presentations for management to inform decision-making.

Direct Sales Agent/ Lead Generator

Barclays Bank Zambia PLC
04.2007 - 05.2009
  • Promote and extend sales - selling the bank's products countrywide
  • Notify bank customers about requirements, security documentation, processes and procedures pertaining loan applications
  • Avail accurate products related information to customers wishing to wish to apply for a loan or open a bank account.
  • Ensure all new loan applications solicited promptly and accurately recorded and reported to the Manager.
  • Demonstrated products to encourage purchases by showcasing features and benefits.
  • Increased revenue through upselling and consistent contract renewals.
  • Identified prospect needs and offered appropriate products and services.

Assistant Auditor

Chartered Public Accountants & Business Consultant
01.2007 - 05.2007
  • Ensure remittances/ returns to Zambia Revenue Authority and National Pension Scheme Authority contributions are submitted on time in accordance with the stipulation in the Laws of Zambia.
  • Ensure the Human Resources Department followed procedure when recruiting and retaining suitable staff in an accountable and transparent manner.
  • Ensure books of accounts were properly kept and supported by correct documents such as receipts and payment vouchers.
  • Ensure updated Fixed Assets register were kept properly.
  • Ensure the Procurement Department followed the laid down procedures when making procurements.
  • Made periodic snap check of payment vouchers and bank payments as well as issuance of cheques.

Education

Diploma In Financial Administration - Accounts

Zambia Insurance and Business College Trust

GCSEs - General Education

Chingola School for Continuing Education

High School Leavers Certificate -

Chikola High School

Skills

Extensive knowledge of excel spread sheet, microsoft word and power point

Excellent customer service & communication skills

Tactical when dealing with sensitive employee issues and able to keep personal information about employee and other confidential information

Languages

English
Fluent

Timeline

Finance & Administration Manager

Star Aluminium & Construction Solutions Limited
09.2022 - 03.2024

Accounts & Administration Officer

Star Aluminium & Construction Solutions Limited
01.2022 - 08.2022

Assistant accountant

Comaco Limited
06.2009 - 12.2012

Direct Sales Agent/ Lead Generator

Barclays Bank Zambia PLC
04.2007 - 05.2009

Assistant Auditor

Chartered Public Accountants & Business Consultant
01.2007 - 05.2007

Diploma In Financial Administration - Accounts

Zambia Insurance and Business College Trust

GCSEs - General Education

Chingola School for Continuing Education

High School Leavers Certificate -

Chikola High School
Gershom Chanda