Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gift Bwalya

Lusaka

Summary

Driven Sales Associate Intern at Hello Logistics, I excelled in customer engagement and social media marketing, boosting client satisfaction and lead generation. Leveraging effective negotiation and teamwork, I enhanced the shopping experience and productivity. Skilled in cash handling and customer service, I consistently contributed to our team's success and sales goals.

Work History

Sales Associate Intern

Hello Logistics
Lusaka
01.2024 - 03.2024
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Organized company files and created support system to decrease workload and increase productivity.
  • Initiated proactive outreach strategies to identify potential clients and generate new leads for the business.
  • Assisted in maintaining a visually appealing store environment to attract and engage customers.
  • Collaborated with team members to ensure smooth daily operations and a positive shopping experience for customers.
  • Handled cash transactions accurately, maintaining the integrity of the store''s financial records.
  • Partnered with other departments as necessary during busy periods or for special projects, exemplifying strong teamwork skills.
  • Enhanced overall customer experience with personalized recommendations based on individual preferences and needs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

BBA - Business Administration

Cavendish University
Lusaka
12.2027

High School Diploma -

Ipusikilo High School
Mufulira
12.2022

Skills

  • Goal-oriented mindset
  • Sales Presentations
  • Social Media Marketing
  • Effective negotiation
  • Teamwork
  • Customer Service
  • Time Management
  • Cash Handling
  • Customer Engagement

Languages

Bemba
Native language
English
Upper intermediate
B2

Timeline

Sales Associate Intern

Hello Logistics
01.2024 - 03.2024

BBA - Business Administration

Cavendish University

High School Diploma -

Ipusikilo High School
Gift Bwalya