Open To Work
Gift Malumo
LUSAKA
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
Work History
Receptionist Intern
Limpos Lodge
Livingstone
06.2021 - 01.2025
- Greeting guests and answering incoming calls to provide excellent customer service.
- Assisted with check-in and check-out procedures to ensure smooth operations.
- Handled guest inquiries and resolved issues to enhance guest satisfaction.
- Managed the reception area, including keeping it clean and organized.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Kept updated records of office expenses and costs, assisting with budget tracking.
Education
Choma Day Secondary School
Choma , Zambia Skills
- Customer service
- Call management
- Visitor management
- Office organization
- Time management
- Problem solving
- Attention to detail
- Basic bookkeeping
- Recordkeeping and bookkeeping
Languages
English, Bemba, Lozi , Tonga and Nyanja
First Language
English
Proficient (C2)
C2
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
ZK45000/yr - ZK200000/yrTimeline
Receptionist Intern
Limpos Lodge
06.2021 - 01.2025
Choma Day Secondary School