GLADYS YENGA
Lusaka,Zambian
Summary
Young energetic clinician who works with an aim of contributing to the achievement of the hospital and community , self motivated with the ability to work as a team and as an individual with my health education background am willing to give total support to the community and hospital to achieve the required goals and create mutual benefits.
Overview
4
4
years of professional experience
Work History
Sales Executive
Powerline Enterprises Ltd
Lusaka, Zambia
03.2024 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Pharmacy Assistant
Downtown Pharmacy
Lusaka, Zambia
11.2022 - 01.2024
- Collaborated with healthcare team to develop and implement good drug dispensing.
- Assisted in conducting physical assessments to identify potential health concerns and inform appropriate intervention.
- Dispensing of drugs and prescription.
Clinical Internship
Ndola Teaching Hospital
Ndola, Zambia
09.2021 - 02.2022
- Worked with Art clinic on internship.
- Enhanced patient care by accurately documenting vital signs, medical history strong and relevant information.
- Administration of medication and treatment and prescription ensuring patient safety.
Education
Diploma in Clinical Medicine General -
Zambia Royal Medical University
10-2022
Certificate in HIV/AIDS /TB Management - in children and adult
Zambia Royal Medical University
07-2021
General Certificate of secondary Education -
Kalanga Secondary School
Mufulira11-2018
Skills
- Strong interest in health and developmental work
- Team player
- Able to work with minimal supervision
- Great time management
Affiliations
Health Professional Council of Zambia
References
- Resident Dr Rosemary Mwape: Ndola Teaching Hospital, +260 776610651
- Psychiatrist specialist: Mr Harrison Njonga, Ndola Teaching Hospital, 0974641251
- Pharmacist: Madam Luwiza muleya Downtown Pharmacy, +260 0977 396443
- Dr. Samuel Ecko, UTH Surgeon / Lecturer, Zambia Royal University. 0961 52724
- Lontia Mwansa, Director, Powerline, +260 770 599383
Languages
- English
- Bemba
- Nyanja
Personal Information
Title: Clinical Officer General
Timeline
Sales Executive
Powerline Enterprises Ltd
03.2024 - Current
Pharmacy Assistant
Downtown Pharmacy
11.2022 - 01.2024
Clinical Internship
Ndola Teaching Hospital
09.2021 - 02.2022
Diploma in Clinical Medicine General -
Zambia Royal Medical University
Certificate in HIV/AIDS /TB Management - in children and adult
Zambia Royal Medical University
General Certificate of secondary Education -
Kalanga Secondary School