Goodface Sindazi
Lusaka ,Zambia
Summary
Dynamic and results-driven professional with experience at Nemchen, excelling in customer service and health compliance. Proven ability to enhance client satisfaction through effective communication and prompt resolution of issues. Skilled in security monitoring and equipment operation, ensuring a safe and clean environment while adhering to strict health regulations.
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
Work History
Cleaner
Nemchen
Lusaka , Zambia
06.2021 - 08.2022
- Engaged customers to understand their telecommunications needs and preferences.
- Provided information on Zamtel products and services to enhance customer experience.
- Processed customer orders efficiently using company sales systems and tools.
- Conducted follow-up calls with clients to ensure continued satisfaction with services.
- Resolved customer complaints promptly and effectively.
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to identify and address potential security risks.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained cleanliness of assigned areas following established protocols.
- Operated cleaning equipment and tools to ensure effective sanitation.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Ensured compliance with health and safety regulations in all tasks performed.
Education
Lukashya Trade Training Institute
Kasama, Zambia Skills
- Customer service
- Health compliance
- Security monitoring
- Equipment operation
Timeline
Cleaner
Nemchen
06.2021 - 08.2022
Lukashya Trade Training Institute