Gostavis Chilamo
Actuarial Science
Lusaka, Zambia,Zambia
Summary
Results-driven with a proven track record of success in the financial services industry. Adept at developing and implementing strategic plans to drive revenue growth and enhance market share. Demonstrated expertise in building and nurturing strong relationships with key stakeholders, including banking partners and insurance providers. Skilled in leading cross-functional teams to achieve ambitious targets while ensuring compliance with regulatory requirements. Proven ability to analyze market trends, identify opportunities, and formulate innovative solutions to optimize product offerings. Excellent communication and negotiation skills, coupled with a commitment to delivering exceptional customer service.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Actuarial consultant
Medlink Service Limited
Lusaka, Zambia
03.2023 - 12.2023
- Achieved 100% client retention through in-depth client retention research.
- Conducted market research, leading to the successful onboarding of more than 13 new companies (clients) onto the platform.
- Utilized statistical software and past data to project the future firm's financial status, resulting in over 30% cost savings in future financial planning.
- Cleated a model for claims processing the led to successfully reduced claims processing time by over 30%, resulting in improved efficiency and client satisfaction.
- Implemented advanced actuarial software, enhancing data analysis capabilities, and increasing the accuracy of risk assessments.
- Played a key role in developing tailored insurance packages, Plexis Claims Manager, Pricing of medical services and procedures.
- Conducted actuarial audits that led to the identification and resolution of discrepancies, improving the accuracy of medical claims payment decisions.
Actuarial Analyst Intern
Gralix Actuarial Consulting
Lusaka, Zambia
09.2022 - 03.2023
- Researched emerging industry concepts and integrated new knowledge into industry discourse.
- Developed actuarial valuation models and conducted in-depth analysis.
- Performed risk-based capital analysis to assess the financial health of insurance products.
- Conducted research on industry-specific topics, contributing valuable insights to the team.
- Prepared valuation reports for various insurance products and Participated in the creation of insurance products, including pricing strategies.
- Gained knowledge of IFRS17 insurance components and contributed to implementation efforts.
- Acquired an understanding of IFRS9 components and supported their implementation.
- Collaborated with senior actuary to analyze insurance data, assess risk factors, and contribute to actuarial modeling efforts.
- Assisted in the development and maintenance of actuarial models to support pricing decisions, premium rate setting, and financial projections.
Insurance Sales advisor
Prudential Life Insurance
Kitwe, Zambia
03.2018 - 09.2022
- Created tailored insurance packages for customers to facilitate long-lasting relationships and opportunities for cross- and upselling.
- Closed 3+ insurance sales per week.
- Maintained 60% closing rate 2021.
- Resolved 30+ customer inquiries and complaints each week, maintaining absolute satisfaction.
- Advised clients on coverage and claims to assist with informed decisions.
- Exhibited positive brand ethos and integral values in internal and external correspondence.
- Helped clients set up new policies and followed up about timely payments.
- Handled insurance queries from quotation stage to renewal.
- Generated increase in new clients by proactively contacting previous quotes and lapsed accounts.
- Managed and retained High Net Worth (HNW) clients for years by offering customized services to increase satisfaction and loyalty.
Education
Bachelor of Science - Actuarial Science
University of Lusaka
Zambia 07.2018 - 07.2022
Skills
- Excel proficiency
- Brand-building strategies
- Team oversight
- Sales data analysis
- Rapport and relationship building
- Excellent communication skills
- Statistical modelling
- Financial risk assessment
- Lead generation
- Communication and engagement techniques
Languages
English
Fluent
Cibemba
Fluent
Sign Language
Fluent
Nyanja
Fluent
Tonga
Intermediate
Timeline
Actuarial consultant
Medlink Service Limited
03.2023 - 12.2023
Actuarial Analyst Intern
Gralix Actuarial Consulting
09.2022 - 03.2023
Bachelor of Science - Actuarial Science
University of Lusaka
07.2018 - 07.2022
Insurance Sales advisor
Prudential Life Insurance
03.2018 - 09.2022
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