Hamoonga Hanyoolo
Monze,07
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
6
6
years of professional experience
Work History
Data Entry Clerk
MARYLAND GLOBAL INITIATIVES COOPERATION|MONZE
10.2021 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Verified accuracy of data entered into system to produce error-free reports.
- Created spreadsheets for more efficient recordkeeping.
- Reduced backlog by 80%
- Entered data at almost real time 85%
Data Entry Clerk
CIHEB-ZAMBIA
10.2020 - 09.2021
- Identified discrepancies between source documents and entered data
- Exceeded quality goals to support team productivity
- Scanned documents into appropriate databases for storage purposes
- Addressed data problems, troubleshooting solutions to minimize interruptions
- Revised standard operating procedures to reflect current practices
- Completed database backups to secure information
- Collaborated with other departments to resolve issues regarding incorrect data entries
- Audited new data, identifying potential issues and corroborating reports
- Improved quality of data by producing coherent definitions and data-naming standards
- Kept detailed notes during meetings and relayed information to co-workers through email
- Discussed project scope and objectives with supervisors to understand data needs and develop input guidelines maximizing database impact while excluding irrelevant data
- Verified accuracy and completeness of data entry into database system and made sure it was 100% accurate.
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Followed data entry protocols, rules and regulations
Research Assistant
UNICEF|PRS|LUSAKA, ZAMBIA
10.2019 - 09.2020
- Conducted qualitative and quantitative analysis on assigned data
- Developed and maintained spreadsheets, questionnaires, and research tools to attain 100% response rate.
- Presented findings at professional conferences or seminars as required by faculty supervisors
- Identified and compiled lists of potential research subjects in accordance with study objectives and parameters
- Conducted surveys, interviews, and experimental research to facilitate data analysis
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint
- Traveled to field sites to collect and record data and samples as appropriate to specific objectives of study
- Conducted primary and secondary research to identify relevant information for project development
- Interpreted results from experiments and surveys to generate meaningful conclusions
- Created graphs, spreadsheets, and presentation slides to help researchers present findings
- Researched data processing operations and monitored proof of concept with new processes
- Coded and verified data in accordance with specified research protocol and coding procedures, entering data into computer database for subsequent analysis
- Verified accuracy of data by conducting quality assurance checks on collected materials
- Organized and analyzed qualitative and quantitative data using statistical software packages such as SPSS or STATA
- Prepared comprehensive reports summarizing research findings
- Collaborated with other researchers in developing study designs, methods, and tools for data collection.
Field Enumerator
WORLD FOOD PROGRAM, PRS, MAZABUKA
04.2019 - 09.2019
- Double-checked team questionnaires and submissions to promote completeness and viability was at 100%
- Verified accuracy of survey responses by double-checking data with interviewees
- Performed quality control checks to ensure that all surveys were completed accurately and thoroughly
- Ensured privacy of participants during survey process by following established protocols
- Helped non-English speakers in translating research materials, verifying comprehension
- Conducted household interviews and administered questionnaires to obtain demographic data
- Identified potential sources of bias or errors in collected data
- Prepared detailed reports summarizing findings from each stage of enumeration process
- Generated accurate and complete reports and case summaries and compiled work records, including required statistics
- Trained enumerators on most efficient processes and oversaw quality of entries
- Explained survey functions and objectives
- Developed effective communication skills necessary for engaging with individuals from diverse backgrounds
- Returned to houses to obtain additional information or resolve survey issues, politely expressing appreciation for cooperation
- Participated in focus group discussions with members of community to gain insight into their experiences and perspectives
- Conducted follow-up interviews with participants if additional clarification was needed regarding their responses
- Conducted exit interviews to obtain feedback used to drive procedural improvements and verified all closing paperwork
- Identified and resolved inconsistencies in interviewees' responses by means of appropriate questioning or explanation
- Used computers or specified forms to compile, record and code results or data from interview or survey.
Insurance Officer
BAYPORT FINANCIAL SERVICES
09.2017 - 03.2019
- Filed insurance claims by obtaining and entering data related to patient, insurance provider and medical code for procedures and services provided
- Developed and implemented insurance policies to meet client needs
- Verified details with policyholders and requested additional information to be 100%
- Responded promptly to inquiries from customers about their coverage or any other matters related to their policy
- Identified opportunities for cost savings through careful analysis of current plans versus available alternatives
- Reviewed existing policies regularly to identify areas of improvement or additional features that could be offered as incentive to customers
- Collaborated with team members on projects aimed at improving customer satisfaction levels
- Maintained accurate records of all conversations with customers regarding their policies
- Advised on policy changes and or additions to ensure compliance with industry regulations
- Fulfilled requests for title documentation, letters of permission and insurance claims
- Conducted risk assessments to determine eligibility for coverage
- Prepared detailed reports of customer information, claims history and other data
- Ensured prompt payment of valid claims by working closely with adjusters during review process
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions
- Bayport financial services Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.
Education
Associate of Applied Science - Monitoring, Evaluation, Reporting (Mer) Indicator
University of Maryland Baltimore
Maryland09.2021
Associate of Applied Science - DHIS2 Fundamentals
University of Oslo
Norway2021
Bachelor of Arts - Demography and Population Studies, DEVELOPMENT STUDIES
UNIVERSITY OF ZAMBIA|GREAT EAST ROAD
Lusaka, 0903.2019
Associate of Applied Science - Monitoring And Evaluation
ZAMAE
Lusaka2023
Associate of Arts - Certified in Data Analysis Using STATA, SPSS, R
UNZA
Lusaka2016
Associate of Arts - Excel, Epi-Data And Cs-pro And Entry
University of Zambia
Lusaka06.2016
GED -
CANISIUS SECONDARY SCHOOL
Monze11.2012
Skills
- Data evaluation
- Advanced Excel spreadsheet functions
- DHIS2, Smartcare, More-ZM and DATIM
- Questionnaire development
- Literature reviews
- Project Management
- Clinical research
- Advanced Excel Spreadsheet Functions
- Maintaining Confidentiality
- Data Transcription
- Error Identification
- Excellent Communication Skills
- Advanced Clerical Knowledge
- Advanced MS Office Suite Knowledge
- Data Review and Verification
Additional Information
- 2 | Page
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Data Entry Clerk
MARYLAND GLOBAL INITIATIVES COOPERATION|MONZE
10.2021 - Current
Data Entry Clerk
CIHEB-ZAMBIA
10.2020 - 09.2021
Research Assistant
UNICEF|PRS|LUSAKA, ZAMBIA
10.2019 - 09.2020
Field Enumerator
WORLD FOOD PROGRAM, PRS, MAZABUKA
04.2019 - 09.2019
Insurance Officer
BAYPORT FINANCIAL SERVICES
09.2017 - 03.2019
Associate of Applied Science - Monitoring, Evaluation, Reporting (Mer) Indicator
University of Maryland Baltimore
Associate of Applied Science - DHIS2 Fundamentals
University of Oslo
Bachelor of Arts - Demography and Population Studies, DEVELOPMENT STUDIES
UNIVERSITY OF ZAMBIA|GREAT EAST ROAD
Associate of Applied Science - Monitoring And Evaluation
ZAMAE
Associate of Arts - Certified in Data Analysis Using STATA, SPSS, R
UNZA
Associate of Arts - Excel, Epi-Data And Cs-pro And Entry
University of Zambia
GED -
CANISIUS SECONDARY SCHOOL
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