2 Strong organizational, communication and analytical skills
3Excellent in both verbal and written communication
4Proficiency in data management tool and in Microsoft office
Languages
English
Tonga
Nyanja
Nsenga
Bemba
Summary
Proactive and goal-oriented professional with strong time management and problem-solving skills. Well recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Dedicated to utilizing these attributes to enhance learners performance and support school expansion.
I am cultural sensitive,passionate for cultural exchange, and ability to work effectively in diverse team who inspires confidence, respect, and professionalism.
Work History
Intelligence and Investigation Officer
Department Of National Parks And Wildlife
12.2019 - Current
Played a pivotal role in the apprehension of key suspects by utilizing surveillance techniques and undercover work.
Collected sworn written and recorded statements backing up investigations.
Obtained evidence through direct records reviews and conducted interviews with complainants,and suspects.
Collaborated with law enforcement agencies to share intelligence and coordinate joint operations, resulting in successful case closures.
Presented investigation findings to stakeholders in a clear, concise manner, facilitating informed decision-making processes.
Secured search warrants to investigate scenes of crimes and collect evidence.
Gathered facts from interviews of suspects, witnesses, and complainants.
Testified effectively in court, contributing to successful prosecutions of offenders.
Sole Proprietorship Business Agent
CHAABA’S PEOPLE ENTERPRISES
09.2019 - Current
Assessing risk
Customer relationship management
Meeting company’s (sole proprietorship) financial goals while maintaining compliance with banking laws and regulations
Problem solving skills
Float and cash re-balancing
Keep financial record transactions
Carefully monitoring of every financial transactions
Improved client retention rates by providing exceptional customer service and addressing concerns promptly.
Developed comprehensive marketing strategies to increase brand visibility and improve overall sales performance
Analyzed financial data to identify areas of improvement and create targeted action plans to boost profitability.
Teaching Practice
Petauke Day Secondary School
05.2021 - 12.2021
Planning and preparation of teaching/learning aids
Competence to pupil effective communication
Knowledge about various teaching methods
Ability to communicate researched findings in writing
Classroom management
Passionate about learning and committed to continual improvement.
Adaptable and proficient in learning new concepts quickly and efficiently.
Strengthened communication skills through regular interactions with others.
Learned and adapted quickly to new technology and software applications.
Wildlife Police Officer
Department of National Parks and Wildlife
12.2018 - 12.2019
Conducted Intelligence and investigations operations
Report writing
working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Paid attention to detail while completing assignments.
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Secured crime scenes, gathered evidence, and questioned witnesses.
Handled human wildlife conflict (H.W.C) tactfully,by providing appropriate support to affected
Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
Apprehended suspects, and transported offenders to jail.
Conducted searches of individuals, vehicles and premises.
Sales Personnel
Makaas Enterprises Company
11.2014 - 12.2017
Stock taking
Negotiation skills and Communication skills.
Time management and Organization skills
Keeping track of inventory and helping customers with information about items
Requesting stock for customers and preparing daily reports
Establish, develop and maintain customer relationship
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Education
Certificate - Project Management, Security Management, Business Management
Purdue University,USA.
Lusaka
Bachelor Of Arts - With Education (Mathematics And IT)
Cavendish University Zambia
Lusaka
Certificate - Google Project Management
Coursera
Online
02.2023
Certificate - Java Programming Language, Web Design And Development
Online short courses (Coursera)
Online
04.2022
Certificate - wildlife management
Nyamaluma training School
Eastern Province
12.2018
Grade Twelve (12) Certificate - General Certificate of Education
St; Marks Secondary School
Southern Province
10.2014
Grade Nine (9) Certificate - General Certificate of Education
Chibwe Basic School
Southern Province
10.2011
Grade Seven (7) Certificate - General Certificate of Education
Accountant at Ministry of Tourism - Department of National Parks and WildlifeAccountant at Ministry of Tourism - Department of National Parks and Wildlife
Senior Wildlife Conservation Police at Department of National Parks and WildlifeSenior Wildlife Conservation Police at Department of National Parks and Wildlife
Monitoring and Evaluation Officer at Centers for Disease Control and PreventionMonitoring and Evaluation Officer at Centers for Disease Control and Prevention