Harrison Manda
Lusaka
Summary
Dynamic sales professional with a proven track record at Mr. Mtonga, excelling in customer service and cash handling. Recognized for building strong customer relationships and demonstrating reliability and integrity. Skilled in conflict resolution and time management, consistently enhancing customer satisfaction and encouraging repeat business.
Overview
2
2
years of professional experience
Work History
Sales and Cashier
Mr Mtonga
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Diploma - Production And Operations Management
Northern Technical College
Ndola 12.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Complex Problem-solving
Timeline
Sales and Cashier
Mr Mtonga
07.2023 - Current
Diploma - Production And Operations Management
Northern Technical College
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