Helen Chikoti

1. Recruitment and Selection which entailed reviewing applications and conducting interviews.

2.Orientation and Training ensuring that new employees receive proper orientation and training to integrate them in the organization.

3.Ensuring that Promotions,appointments ,Qualifications ,redundancy and Separations are entered in the HR system.

4.Employee Relations ,counseling and conflict resoulution.Providing guidance to employees on HR Policies, addressing workplace conflicts and resolving issues.

5. Creating and updating of Organograms.

6.Ensuring that monthly and Quarterly Reports are done.

7.Head Count and updating of the database.

8.Ensuring that Supervisors conduct Performance Management quaterly.

• Created and managed office systems to efficiently deal with documentation.
• Organized and coordinated conferences and monthly meetings.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Answered high volume of phone calls and email inquiries.
• Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Wrote reports, executive summaries and newsletters.
• Updated and maintained confidential databases and records.
• Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.

• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Organized high-level events, ensuring seamless execution and positive attendee experiences.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Worked with senior management to initiate new projects and assist in various processes.